Question about Microsoft Xbox 360 Console

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Hi my xbox 360 wont read some disks it just says 'open tray'

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  • Microsoft Master
  • 4,806 Answers

Hi,

The lens is out of alignment so doesn't know where the start of the disk is. This means that you wiil get the "Open tray" message with each disk you place a disk in the drive.

If you have any warranty on the Xbox 360 then i recommend that you sent it back to Microsoft for adjustment.

If there is no warranty then what you could do is lay the Xbox on its side and repeatedly tap the top of the Xbox when you put a disk in to see if it will read.

If not then you will have to take the Xbox apart which is a difficult job, then take the CD/DVD drive out. Take that apart and adjust the lens unit yourself or take the console to a repair store.


Regards.

Posted on Jul 08, 2010

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  • Contributor
  • 8 Answers

You will have to open yourxbox and follow the instructions below on youtube, the problem ismechanical, your lazer is stuck in the far back position away from thecd so it cant read or recognize that there is a disc in the drive butit is an easy fix.......http://www.youtube.com/watch?v=ycuvX7x1HJk&feature=watch_response

Posted on Jul 11, 2010

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Posted on Jan 02, 2017

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What do you do when your xbox won't read disks?


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Hi,

The lens is out of alignment so doesn't know where the start of the disk is. This means that you will get the "Open tray" message with each disk you place a disk in the drive.

If you have any warranty on the Xbox 360 then i recommend that you sent it back to Microsoft for adjustment.

If there is no warranty then what you could do is lay the Xbox on its side and repeatedly tap the top of the Xbox when you put a disk in to see if it will read.

If not then you will have to take the Xbox apart which is a difficult job, then take the CD/DVD drive out. Take that apart and adjust the lens unit yourself or take the console to a repair store.


Regards.

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http://www.pakgamers.com/forums/xbox-hardware-faq-guides/6157-how-fix-open-tray-error-another-solution.html
ezinearticles.com/?How-to-Fix-Xbox-360...Red...Error&id... -

forums.xbox-scene.com/index.php?showtopic=484726&st... -

OK use those links above i am sure you will find help there.

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