Question about Microsoft Xbox 360 Console

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Hi my xbox 360 wont read some disks it just says 'open tray'

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  • Microsoft Master
  • 4,806 Answers

Hi,

The lens is out of alignment so doesn't know where the start of the disk is. This means that you wiil get the "Open tray" message with each disk you place a disk in the drive.

If you have any warranty on the Xbox 360 then i recommend that you sent it back to Microsoft for adjustment.

If there is no warranty then what you could do is lay the Xbox on its side and repeatedly tap the top of the Xbox when you put a disk in to see if it will read.

If not then you will have to take the Xbox apart which is a difficult job, then take the CD/DVD drive out. Take that apart and adjust the lens unit yourself or take the console to a repair store.


Regards.

Posted on Jul 08, 2010

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  • Contributor
  • 8 Answers

You will have to open yourxbox and follow the instructions below on youtube, the problem ismechanical, your lazer is stuck in the far back position away from thecd so it cant read or recognize that there is a disc in the drive butit is an easy fix.......http://www.youtube.com/watch?v=ycuvX7x1HJk&feature=watch_response

Posted on Jul 11, 2010

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1 Answer

What do you do when your xbox won't read disks?


The main problem might be a big problem with the disk tray. There might be an faulty wire that has lost connection and if your disk wont event turn on, there might be a problem with the power supply that supplies the cd tray. If the disk opens and closes but doesnt read and wont say tray is in and keeps saying open tray, there might be a small fracture on some of the wires or there is something wrong with the motherboard of the xbox 360. The best way is to buy the warrenty now and send it to the xbox 360.

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Xbox 360's disk drive is starting to fail.Knocking on the top of the Xbox (when its on its side) while loading a game cansometimes get it to work, but at some point you will need to have your Xbox repaired by Microsoft or replace it.

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I fixed this for me today. I opened the tray, and took the disk out. Just inside in the middle there is a small disk that rotates. I just rotated it a little with my finger to get it moving. Once it started spinning the disk tray closed on its own. I then put a disk in and it started reading it. I guess the piece that moves the disk got stiff and just needed some assistance. Hope this helps.

Aug 17, 2010 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 wont read my games it just says (open tray)but i've only had it for a couple of weeks.


Hi,

The lens is out of alignment so doesn't know where the start of the disk is. This means that you will get the "Open tray" message with each disk you place a disk in the drive.

If you have any warranty on the Xbox 360 then i recommend that you sent it back to Microsoft for adjustment.

If there is no warranty then what you could do is lay the Xbox on its side and repeatedly tap the top of the Xbox when you put a disk in to see if it will read.

If not then you will have to take the Xbox apart which is a difficult job, then take the CD/DVD drive out. Take that apart and adjust the lens unit yourself or take the console to a repair store.


Regards.

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http://www.pakgamers.com/forums/xbox-hardware-faq-guides/6157-how-fix-open-tray-error-another-solution.html
ezinearticles.com/?How-to-Fix-Xbox-360...Red...Error&id... -

forums.xbox-scene.com/index.php?showtopic=484726&st... -

OK use those links above i am sure you will find help there.

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In very rare instances I believe that the dvd drive of your xbox 360 might have been disconnected.In this case,it dispays an "open tray" message.For this you will have to open your 360 but please take it to the dealer if you are still protected by warranty.Good luck.Thanks for reading.

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My 360 is/was having a similar problem...my 360 would say "reading disc" then "open tray". Well since my system is only about 8 months old...I opted to send it in for repair. Its under warranty. My system is in route to be fixed as we speak. I would advise you to get yours registered too.

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