Question about Epson PictureMate (C11C556001) InkJet Photo Printer

2 Answers

Code:P error message: Pad saturated.. ink leaked..replace cartridge

After travel with PictureMate(4x6photo printer), Error message that it was out of ink,.. pad saturated, replace cartridge and Code:P. The printer was kept upright and cartridge left installed as manual said. I removed the cartridge which was new and found some black ink around one nozzle. All other nozzles had no leakage evident. After wiping with qtip, I reinstalled the cartridge but still has Code:P with "replace cartridge". My question: If there was ink leakage, will installing a new cartridge solve the problem. Considering the cartridge cost, I want to know if there is other damage done to the printer, as does pad need replacing? Help, I really like this printer and miss it terribly!! Thanks, Artist

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  • Anonymous Apr 27, 2008

    I have similar problem and have been told by Epson that for the PM 500 the pads are in the ink cartridge and a new cartridge will solve the problem-a bit of a rip off in my opinion as present cartridge was only half used and was only the third one used.

  • sammyj16 May 12, 2008

    I bought a brand new cartridge, printed 10 pictures from the pack, and all of a sudden got the message that I needed to install a new cartridge, that the cartridge was empty. I just bought it and just put it in! I turned the unit on and off a zillion times ( I know, not very tekkie, but thought I would try anyway), there is in in the cartrige, I can hear it and it is quite heavy. I have a deadline to produce a scrapbook for a wedding, and it is not cost effective or convenient for me to take the pictures elsewhere, I need help and I need it fast, any suggestions anyone?

    sammyj16

  • Anonymous Dec 07, 2008

    I also just installed a new cartridge and code a Code P. Is there anything to do about this?

  • sammyj16 May 11, 2010

    In my posting earlier, I see a typo which makes my comment not make much sense. I wanted to say, there is INK in my cartridge, I can hear it move around and the cartridge is heavy. Thanks

  • Anonymous Mar 24, 2014

    error code 3807 comes up on screen. unplugged and reinstalled printer head and ink cartridges but still no success.

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"A printer error has occurred. See your printer documentation." This pops up as soon as I turn the machine on and won't go away unless I turn it off. I cannot get to the menu screen or anything. Help!

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Hi!!

Chances are the printer needs maintenance, you can actually send it to a repair center to replace the inkpads for your printer, try this link for information and you can download as well the utility from this site after registering:

http://www.epson.com/cgi-bin/Store/support/InkPadsForm.jsp

Your printer has a one year warranty if its still within the warranty call epson if not try this site www.epson.com/loyalty and try the passcode minute or market and register. Hope this help. pls dont forget to rate solution. Thanks!!

Posted on Apr 19, 2008

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You need a reset ink pad software to get rid of this error message. Since you do not put the printer model and number. Try this link for epson printer only. http://www.ssclg.com/epsone.shtml. If not, use websearch to find your free software resetter for ink pad error message.

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I found this on fixya per dgsturt

It looks like you've managed to get ink all over the shop by using the self clean option. That't mainly to clear bocked print heads and tends to squirt a load of ink through.

That ink has to go somewhere, it looks like you may have some on your rollers.

First, I'd have a look through the printer menu see if there's a roller cleaning option, give that a go.

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OR YOU CAN TRY THIS:
The next step would be to disassemble the Epson, and clean the Pads/Heads. Click on link below.:
http://www.hm2k.com/posts/parts-inside-your-printer-are-at-the-end-of-their-service-life

I located a page on http://www.fixyourownprinter.com forum, which had plenty of details about similar issues.



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