Question about Brother IntelliFax-2920 Plain Paper Fax, Copier and Phone , 33.6 Kbps Modem Laser

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Changed toner and now it says "unable to print." what's the problem?

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What is the error code no???

Posted on Jul 11, 2010

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Toner empty error message


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I am unable to print black documents on my mfc-685cw printer. i changed the ink, and still unable to print. it will print in all other colors but black


I have to ask this question of you, just to make sure this is not an issue. Are you using a factory new ink or toner cartridge?
Please consider the following:
If you are using a refilled (the absolute worst possible choice) or third party cartridges (2nd. Worst possible choice) that may well be your problem. Most manufacturers build logic into their products to prevent the use of “Other Equipment Manufactured” cartridges as well as re-filled cartridges.
They do this to prevent problems from contaminated inks or toner causing problems with print quality or damaging the physical printhead or photo conductors.
If you are using factory new ink or toner cartridges, then please call the manufacturer’s Technical Support for assistance with the warranty on the cartridges
Don

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I've got my toner refilled and it still unable to print


try shaking it 
if you have a better print
then your toner is empty
if not maybe drum must change or
some parts of toner are missing

Jun 24, 2009 | HP LaserJet 1020 Printer

1 Answer

Changed the toner but it still says "unable to print"


Put the old tone back in machine. Does the problem still exist? If not try another new toner.

If it does then you may have a mechnical failure which will require a service center.

Apr 15, 2009 | Brother IntelliFax-2920 Plain Paper Fax,...

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try to reset the machine,
by opening and closing the riight side door
hope that help

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1 Answer

Unable to Print error


try resetting the print jobs from your computer printer que and also resetting all jobs from the printer side also good luck

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Have you tried replacing the ink cartridge?

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