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My HP Officejet 8500 copier is making faint lines on copies

My HP Officejet 8500 copier is making faint lines on the paper when I make copies. I'm pretty sure my black ink is closer to full than empty. Any suggestions?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

myjosh007
  • 530 Answers

SOURCE: my hp officejet j5750 does not copy

hi im josh in cebu phils.try my solutions
.tt1 {font-size: 10pt;} If your printout is not as you expected, there might be several causes. The most likely cause, believe it or not, is our old friend the poorly connected cable. If all the instructions don't make it from the computer to the printer, your printout will be incomplete, if not totally out of whack. Check all cable connections to ensure a good throughput of data. If that doesn't fix the problem, just change the printer cable. An old or damaged cable could be causing your problems.
tip
tip_icon.gif Printing the printer's self-test page is also a good way to determine whether the problem is in the printer or in the computer—or somewhere in-between.


Another cause of print garbage might be the printer itself. If you have a low or old toner cartridge in a laser printer or a near-empty ink cartridge in an inkjet printer, your printout will be lighter than normal, perhaps even unreadable. If necessary, change the cartridge and run the print job again.
If you're using a laser printer, you might get black streaks on your output. This problem is most often caused by an old toner cartridge, or by a dirty roller or printer cleaning bar. If you replace the toner cartridge and clean the suspect parts (using a cotton swab) and you still experience black streaks, your printer might need service.
If you're using an inkjet printer, it's possible that your print jets are clogged. You'll need to unclog the print jet by inserting a small pin into the jet.
It's also possible that a paper misfeed in your printer caused the printout to become smudged or out of line; if this is the case, straighten the paper feed and start the print job again.
An incorrect printer setup in Windows can also cause unusual printouts. Make sure that Windows is configured for the exact type of printer you're using. Also make sure that you have the correct landscape (horizontal) or portrait (vertical) printing option selected.
If none of this works, you probably have a problem somewhere in your printer. Although a bad printer port on your PC could be the culprit, more than likely some internal problem with your printer is causing the poor printout. (You can confirm this by printing a self-test page; if it looks bad, the problem is in your printer.) Consult your friendly repair center.
Problem: Your Printed Page Looks Half-Finished If you're trying to print a document with a lot of graphics (especially on lower-priced laser printers), you might find that your printer doesn't have enough memory to print the entire document. What you'll get is about half the document—and not always a contiguous half! You can do one of several things to rectify the problem:

  • Add more memory to your printer. If you do a lot of heavy graphics printing, you probably need at least 1MB of RAM installed in your printer. You might be able to add the memory yourself, or you might want to have a qualified laser printer technician do the job for you.
  • Instruct Windows to print this document at a lower resolution. Go to the Printer Properties dialog box for your printer and select the Graphics tab (if your printer has this option). Select a lower resolution (which requires less memory and gives you less finely detailed output) and see if you can now print your document.
  • Simplify your document. If you're using a lot of different fonts and graphics, take some out. It's not an ideal solution, but it might be the only way you'll get this particular document printed on time!
Problem: Your Printer Prints, but the Fonts Aren't Correct If you create a document on a PC with one set of fonts installed, and try to print it on another PC with different fonts installed, you could be in for a real surprise! Windows will try to "match" missing fonts, but quite often the match leaves a lot to be desired—resulting in different line lengths and page breaks than what you had originally. Your options are to install the missing fonts on the PC you're printing from, or change the fonts in the document in question. (A word to the wise: stick to common fonts such as Arial and Times New Roman if you think you'll be sharing a document on multiple PCs.)
Problem: Your Color Printer Doesn't Print All Available Colors This problem is most likely caused by an old ink cartridge. It's not unusual for some colors to get depleted before others, throwing off your color output. If you're seeing less blue (or red or yellow or black) than normal, chances are it's time to change your cartridge.
Problem: Paper Jams in Your Printer It's possible that your printer's internal paper feed mechanisms are getting dirty. You can try taking the printer apart yourself to clean out any pieces of scrap paper or other debris, or you might want to take it into the shop to let a pro deal with it.
You might also be getting some paper sticking to other sheets of paper in your paper tray. (This happens more often with cheaper paper—spend a little more and get the good stuff!) Try thumbing through the stack of paper before inserting it into the tray; this should loosen up the paper and make it feed easier into your printer.
Finally, you might need to change the grade of paper you use with your laser or inkjet printer. Lightweight papers tend to jam up the works, so switch to something heavier if you experience a lot of problems.
THE ABSOLUTE MINIMUM
  • Most printer problems are caused by a bad cable connection, a misconfiguration in Windows, or a bad or outdated print driver.
  • All printers need periodic maintenance; make sure you regularly change toner or ink cartridges, clean the paper path and feed, and—if you have an inkjet printer—use the cleaning option to clean the ink jets and cartridge.
  • If you're having trouble printing graphically intense documents on a laser printer, you might need to add memory to the printer or simplify the documents.
  • Lightweight paper can cause unexpected paper jams; use a better grade of paper to keep things running smoothly.
  • good luck friend

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Posted on Mar 05, 2009

SOURCE: HP Officejet Pro 8500 has a paper jam. Can't get

Hi! I will be glad to assist you in this issue, here is the link that will fix the issue:

Paper Jam' Message Displays on the All-in-One

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01617494&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=3752459&lang=en

Carriage Jam' Message Displays on the Control Panel Display

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01618201&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=3752459&lang=en

Posted on Oct 11, 2009

  • 53 Answers

SOURCE: Installed a new HP black ink cartridge; the

First print a self test page on the printer and check if you have black print on it or not.

To do that Go to your printer :-

Press Setup button -->Go to print report-->hit ok--> use arrow keys and choose the self test page.--> hit ok.

If you have the self test page fine then try to make a black copy from the printer.

Put a black font printout on the scanner glass facing downwards. Press copy black

Check if you have the black ink working.

If yess then there is some thing on the system you are doing wrong. May be the printer properties needs to be set or some settings needs to be checked.

If no then try to clean he ink cartridge and try to align the cartridge on the printer.

To align Do this

Press setup-->use arror keys to navigate to tools -->and choose the option align cartridge or align printer.

If you do not find the option in the tools option try looking for it in the print report...

On the computer Go to printer under control panel and right click on the printer and go to print prefernces --> go to the TAB called colors and under color options -->choose print in greyscale--> and under that choose the Black only option. --> hit apply and then hit ok.

Now try printing..!

Let me know if any of these steps works....

Posted on May 12, 2010

Testimonial: "I performed all of the diagnostic tests. Ther black ink still does not appear on any copies. I should say it is a very faint grey and it fades to nothing when printing a full page letter. I need to find whether the ink flow from the cartgridge to the print head is clogged and how to flush it. The printer is less than 6 months old, but was not used for over 2 months."

  • 1 Answer

SOURCE: Paper Jam HP OfficeJet 8500

etechrepair.jpg Constant jam indication. This gear is more than likely the cause after exhausting all other avenues. Also nearly impossible to get to let alone replace even if HP offered the part. There is a black cover over the clutch assy that can be removed to reveal the gear. In most cases the gear is either sitting in the bottom of the machine or split down one side. This is the second machine that I have diagnosed with this problem in a very short time. If you have this broken gear, consider it toast. Matt / E-tech Copier and printer repair.

Posted on Jan 19, 2011

  • 34 Answers

SOURCE: HP Officejet Pro 8500 a910a

you can always contact HP at ther toll free number at 800-474-6836

Posted on Mar 03, 2011

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Copies nothing but solid black paper


Printing from system is OK? Do scan and check.not proper ? check CCD unit & cable..
Suspecting 80% CCD unit(Unit under flat bed glass moves while scan or copy with lamp)
20% cable(flat ribbon cable connected between CCD unit & Formatter) see the snap shot for easy recognition of CCD7_15_2012_3_12_34_am.jpg

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There is a vertical line down the middle of copies that are made through the automatic feeder. How do I fix?


Open adf unit, spray little quantity if ISO alcohol clean with smooth cloth especially small glass. ensure that when you are using ADF avoid wet whitener/glues on paper.

Sep 08, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

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HP OfficeJet 8500 ADF detects load, but does not detect feed. I have a brand new HP OfficeJet 8500. The ADF detects a document is loaded when I stick a piece of paper in it to be copied/scanned/faxed, but...


Remember that if you start to fiddle you void your guarantee, I know its a pain, but if I were you repack and either contact customer services and obtain a return invoice number if purchased over the internet and return to sellers. If purchased from a shop, return with your prove of purchase.

Mar 19, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

HP Officejet 8500 says "Paper


There is definitely a paper jam. It's up to you to find it. Sometimes it's a very small piece of paper. I have worked with these printers before. If it says paper jam, that means there is a paper jam. Look a little bit more closely. I garranty you 100% there is a paperjam.

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i cant print what happening. Its telling me to load paper but i have paper in slot. This started happening after a paper jam.

Jan 07, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

4 Answers

There is a line on side of the paper when I copy


A couple of things to look for. If this is a laser style printer, pull the cartridge and look for like a finger button and a long slot below it. Hold the cartridge in the light just right, this should be a 'Cleaner' for your corona wire. Slide it several times back-n-forth, reinsert back into the unit. If this is going through an ADF ( Automatic Document Feeder ), look for a long slot that has clear glass and a light bulb underneath ? When your paper curls around, 180 deg, look for the exact location in relationship to the black line you are receiving. Clean the speck off of the glass with glass cleaner or a finger nail. Nothing metalic that would scratch the glass or you'll have way more lines.

Toby White-Beebe
Dell Certified Lead Systems Expert

Aug 28, 2009 | HP Officejet Pro 8500 Wireless All-In-One...

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