Question about HP OfficeJet V40 All-In-One InkJet Printer

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Communication error I have been "fighting" with the HP V40 all in one since i bought it The main problems are with sending and receiving faxes I get all source of errors Communication error Error 388, 233 Unable to send faxes to All in One machines Sometimes it works fine to send faxes to faxes machines Unable to send faxes to extensions (when you have to dial the telephone number and then an extension ) Have tried all possible solutions with HP on line assistance without success. I am about to jump this machine through the window. Thank you very much for your help

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  • Tereoptimist Apr 27, 2008

    Hi

    Thank you very much for your adives. I locked the window and will buy and inexpensive fax machine.



    Will never by an all in one machine again



    Best regards
    IB4G2008

  • Anonymous Nov 08, 2008

    Ola, tenho uma HO OFFICEJET V40, ela ta toda OK, menos o FAX, consigo imprimir, copiar, mas nao mando e nem recebo FAX, pra eu mandar um fax tenho q discar direto da impressora, mas entao quem vai receber, quando atender tem q dar o sinal imediatamente, assim fca dificil, quero poder pegar meu tel, ligar para um determinado numero pedir o sinal e dae mandar o fax, assim tb pra receber, quero atende o tel e dar o sinal e receber o fax... o erro q normalmente aparece é o 388*!!!



    Obrigado Pela Ajuda!

    Celso

  • am_sunny_fun May 22, 2009

    hi
    The main problems are with sending and receiving faxes
    I get all source of errors
    Communication error
    Error 388, 233

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  • Master
  • 3,587 Answers

Keep the window closed ok? that's more along the lines of the phone issues, than the fax machine itself..there are many ways to outwit the phone tree issues, but each number would need to be encoded directly.

solution?

get a dedicated inexpensive fax machine, or use efax.com

Posted on Apr 26, 2008

  • Patrick Michaels
    Patrick Michaels Apr 27, 2008

    it's not a bad strategy, actually, since many of the newer fax machines work well with the old ones, but not vice versa.

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Error codes 283 and 232 in received Faxes


basically error 232 indicates that a communication failure has occurred between the two machines
Following these steps may help resolving your issue

1. Make sure that the phone cord is plugged directly from the wall jack into the back port of the fax machine that is marked "Line" or "To Wall Jack", or that has a wall-jack symbol.
2. Verify that the line interface unit (LIU) (the box that the phone cord plugs into) is seated fully into the back of the fax.
3. Remove any other device from the line such as splitters, credit card machines, or telephone answering machines, and retry the fax communication.
4. Try sending and receiving faxes on a different fax line.
5.Try using a different telephone cord.
6. Have the phone company test your line for static or noise problems.
7. Disable Error Correction Mode (ECM) if the same error occurs repeatedly.

Hope this helps.
thx

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For Troubleshooting:

Disconnect all equipments using the phone line
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Send a one page black and white text fax to 1-888-hpfaxme (1-888-473-2963).

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Hello,

There are multiple steps to resolve this issue along with detailed graphics. Unfortunately, we cannot send graphics through Chat. To view the steps with graphics, please go to the following HP Web site:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=bpu02151&cc=us&lc=en&dlc=en&product=60630

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