Question about Kenmore 64802 Top Freezer Refrigerator

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My freezer seems to be still working but my refridge isn't getting cold?

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It sounds like you have an ice block. Depending on the type of fridge. There is a panel on the back wall of the freezer. Freezer on top models you have to remove ice maker . 3 screws in ice maker holding it in place 2 on top and 1 under. Two screws on back panel and 2 on bottom plate. See if there is an ice block when you remove panel. Coils should be frosted not iced up. If iced up than you will need parts. Defrost thermostat, heater, defrost timer are the ones that can cause and ice block. I would call a appliance repair tech for a definite part problem. Most will tell you the part as part of diagnostics. If you need further assistance you can write me back. Side by side models the panel is at the bottom behind the drawer. You will have to remove usually 3 racks above that to access the whole panel.

Posted on Jul 08, 2010

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