Question about HP LaserJet 3015 All-In-One Printer

1 Answer

I have a HP Laserjet 3015 fax machine connected to a phone line but not a computer. When I send a fax or make a copy a dark vertical line appears on each page. Incoming faxes print with no line. I have changed the toner cartridge, no improvement. Any suggestions?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 2,359 Answers

The fax scanning unit/encoder is dirty.

The fax scanning unit is like a camera. It take a picture of the document.

The glass plate is dirty and you may purchase a FAX CLEANING SHEET.

Officedepot

http://www.officedepot.com/a/products/470251/Office-Depot-Laser-Printer-Cleaning-Sheets/

or similar product to clean out the dirty area.

The dark strip is cause by semi-dry wipe out correction ink.


Give your unit a good cleaning and let me know.


Posted on Jul 08, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My HP laserjet 3015 puts thick dark line down the copy


Put paper in the manual feed tray(tray 1). Print something. When the paper gets about 1/2 way into the printer, open the top cover. Pull out the toner. Look down at the paper in the printer. Do you see a thick dark line? Replace the toner. No thick dark line, check the fuser for damage.

Jul 21, 2011 | HP LaserJet 3015 All-In-One Printer

1 Answer

I am not able to send fax from this printer.


Did you connect an external telephone to your machine? If not, please check the lower left side when the back faces you and there are two telephone jacks. the one is to connect to the telephone line and another to an external telephone unit. after connecting the two lines, you should be able to get a dial tone when you lift the telephone's handset. I dont personally use the numbers in the machine but I use the telephone I connected to the machine when sending fax. Just start dialing using the phone and send the fax/ send button when fax tone is heard. hope this works.

Jan 26, 2011 | HP LaserJet 3015 All-In-One Printer

1 Answer

Print OK - Scanner Problem


I have the same machine and I can not fax or scan. Do I need special software?

Jul 02, 2009 | HP LaserJet 3015 All-In-One Printer

1 Answer

Laserjet 3015 will not fax more than one page a time


Open up the document feeder and clean the roller and pad with alcohol.

Jun 08, 2009 | HP LaserJet 3015 All-In-One Printer

1 Answer

Hp laserject 3015 comm error 252


It is most probably the problem with line. Try to call from you fax machine and check the line condition.

Mar 24, 2009 | HP LaserJet 3015 All-In-One Printer

1 Answer

Will the hp laserjet 3015 fax work with mediacom phone service?


Anything made in the last five years is generally designed to support digital phone lines and the product should be compatible.
Best regards,
Mediacom

Jan 06, 2009 | HP LaserJet 3015 All-In-One Printer

2 Answers

LaserJet 3015


The line was not a crack in the glass-as I thought it might be.

However, I cleaned the two sides of glass with piece of clean kitchen roll and it is clear now!

Thanks

J Taylor

Sep 10, 2008 | HP LaserJet 3015 All-In-One Printer

1 Answer

I HAVE HP LASERJET 3015


EVERY TIME THAT I TRY TO SEND A FAX MY MACHINE SAID NO ANWER I COULD SEND ANY AND ALSO RECEIVE, and it won't scan to pc

Aug 15, 2008 | HP LaserJet 3015 All-In-One Printer

Not finding what you are looking for?
HP LaserJet 3015 All-In-One Printer Logo

240 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...