Question about Fargo HDP5000 Thermal Printer

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Ribbon error code 97 - Fargo HDP5000 Thermal Printer

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Fargo HDP5000 is the most stupid unpractical product and it waste our time and effort
I think HID must stop production of all Fargo Printers
I had a lot of problems everyday from this stupid expensive useless HDP5000

Posted on Dec 27, 2010

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Update firmware to 3700 and clean the iterior of the printer calibrate the ribbon sensor from the driver.
this should help

Posted on Aug 04, 2010

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I have a fargo HPD 5000 and I am getting the error 91 stating the ribbon is out..i have changed and its still showing the same error. am I doing something wrong?


Hi Camille - that is indeed the error message for "ribbon out". This has a few possible causes:

1. Make sure you have the right ribbon for the printer. The standard color (YMCK) ribbon is #084051; if dual-sided, the standard YMCKK ribbon #084052; if monochrome/black print only, that is ribbon #084060.

2. Make sure the ribbon is loaded correctly. The spools are color-coded, so make sure the orange on the ribbon spool is in placed with the orange on the carrier - ditto for the blue.

3. Make sure you've changed the "ribbon", not the "film". The ribbon has orange and blue spools; the film has yellow & green spools.

4. Make sure the ribbon is loaded properly on the carrier - it goes the "long way" around the carrier, across the silver/metal rollers.

5. Try another new ribbon - they're RFID tagged, and occasionally an RFID tag is bad, missing, or corrupted.

6. Verify you have the latest printer firmware, to ensure all ribbon manufacturing site-codes (embedded in the RFID tag) are recognized as valid for your printer.

If you have continued problems, we can help with further support, including potential repairs. Good luck!

Safe-Card ID Services
Charlotte, NC USA
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Feb 14, 2018 | Fargo Office Equipment & Supplies

1 Answer

I have whirlpool buil in oven it gave us s6f2 we replace. A new board it worked for 1 minute and then gave us code e1f2 what do we do now.thank you


An E1-F2 Error is a "ribbon cable not connected" Error.
It is a keypad related issue. Try cleaning the ends of the ribbon cable, the plastic strip which comes from the keypad and clips into the control board, lightly with a pencil eraser. ( http://www.fixyourboard.com/techzone/ovens/keypad_tail_clean/keypad_tail_clean.html ) Often, the contacts become corroded and will cause an E1F2 error code. Also double check that the ribbon cable is attached straight and secure in the connector. https://www.youtube.com/watch?v=YylBTJYBlGk - watch this video from the 1 minute mark. It will help you with the the ribbon cable. Inspect the ribbon for creases; if it's creased, an E1F2 error doesnt cease, or buttons do not respond, the keypad is faulty.

If youre looking for a replacement Whirlpool touchpad but notice that they're no longer manufactured, Ledgestone Technologies makes nice replacements.
http://fixyourboard.com/ledgestone.html

May 06, 2017 | Whirlpool Ovens

1 Answer

Bc sensor error


Bar code read error: The printer does not detect the presence of the ribbon bar code sensor

1. Power down the printer. Remove the ribbon and wipe the two lenses of the ribbon bar code sensor with a lint-free cloth or cotton swab.
2. Install the ribbon and power on the printer. If the message appears again, replace the ribbon.
3. Power on the printer. If the message appears again, power down the printer and remove the paper path or top cover to gain access to the card cage. Make sure the cable from the ribbon bar code sensor to connector J122 on the controller board is undamaged and has a good connection to J122.
4. Power on the printer. If the message appears again, power down the printer and replace the ribbon bar code sensor.
5. Power on the printer. If the message appears again, power down the printer and replace the controller board. Record the message and return it with the defective board.

I have the parts in stock if needed cardenas_rory@hotmail.com

May 06, 2014 | Printronix P7005 Matrix Printer

1 Answer

It is giving me error 97 and the ribbon it is not break


clean the sensor first the receptive sensor is located UNDER the printhead, You can see the LED light near the bottom of this area. Tilt the printer back to see this area better.

1. Verify the latest driver and firmware is loaded. These are found at this link: http://www.fargosupport.com/

2. Calibrate both the Ribbon and Film sensors. This is done through the driver from the TOOLBOX.

Apr 28, 2011 | Fargo HDP5000 Thermal Printer

2 Answers

Error 97, Ribbon not broke and is new but cannot get past this error


I have the same problem, printer is brand new and i cant get pass this error. by any chance did you solve it? Can any one help plz

Sep 13, 2010 | Fargo HDP5000 Thermal Printer

1 Answer

Ribbon Error


According to the user's manual this message indicates a problem with the ribbon sensor. As a test, set the unit for thermal direct printing and attempt to print a barcode. You will not see the code if yoiu are expecting thermal transfer, but the paper/label should feed like it is printing. That will indicate that the printer is functioning. At this point, the sensor needs to be replaced.

Hope this helps,
Dan

Apr 22, 2010 | Toshiba TEC B-472 Thermal Label Printer

1 Answer

Fargo HDP5000 HDP5k H5k Ribbon Breaks Error 97


You need to update the printers firmware. 9 times out of 10, this is the issues I see.

Go to HIDglobal.com. Under the support tab, select Drivers & Downloads. From here, populate the drop down menus with Make and Model. Compare the available firmware with the firmware version current installed on the printer.

Hit [Options] then [Next] on the printer to figure out the version.

On this same web page, make sure to download the Fargo Workbench Utility. It gives you the ability to update.

Aug 06, 2009 | Fargo HDP5000 Thermal Printer

2 Answers

"check ribbon " error is comming on my tally 2280+ serialprinter


The ribbon I had installed (code 061627) which says it is the correct one is in fact not. the drive pin on the printer slips while feeding the ribbon.

I have fitted a (code 062471) and now it is printing fine again.

a google search reports both these codes as compatible but they are quite clearly, not.

Jan 24, 2009 | TallyGenicom 2280 Matrix Printer

2 Answers

Error code 754


It's very possible you are not installing the ribbon properly.
When loading a new ribbon on a Monarch printer, you must save the plastic ribbon core (it's butter yellow in color) from the previous roll of ribbon. The core is what the ribbon is wound up on.
Do not throw away this plastic core - you need it for the next roll of ribbon you load!
You have to move this now empty core from the back ribbon spindle and slide it on the front ribbon spindle. You then load the new ribbon on the back spindle and attach the ribbon end to the empty plastic ribbon core on the front spindle.
You CAN NOT just tape the ribbon to the front spindle. You must have an empty ribbon core to attach the new ribbon to. The printer will give a 754 error unless you have two plastic cores on the two spindles. It can also give a 754 error if the ribbon is not loaded properly, and also if you have a bad motherboard. There are no ribbon sensors, so that's never going to be a problem...

Jul 28, 2008 | Paxar Monarch 9850 Thermal Printer

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