Question about Fargo HDP5000 Thermal Printer

2 Answers

Ribbon error code 97 - Fargo HDP5000 Thermal Printer

Posted by on

2 Answers

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Fargo HDP5000 is the most stupid unpractical product and it waste our time and effort
I think HID must stop production of all Fargo Printers
I had a lot of problems everyday from this stupid expensive useless HDP5000

Posted on Dec 27, 2010

  • Level 1:

    An expert who has achieved level 1.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 4 Answers

Update firmware to 3700 and clean the iterior of the printer calibrate the ribbon sensor from the driver.
this should help

Posted on Aug 04, 2010

1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

I have whirlpool buil in oven it gave us s6f2 we replace. A new board it worked for 1 minute and then gave us code e1f2 what do we do now.thank you

An E1-F2 Error is a "ribbon cable not connected" Error.
It is a keypad related issue. Try cleaning the ends of the ribbon cable, the plastic strip which comes from the keypad and clips into the control board, lightly with a pencil eraser. ( ) Often, the contacts become corroded and will cause an E1F2 error code. Also double check that the ribbon cable is attached straight and secure in the connector. - watch this video from the 1 minute mark. It will help you with the the ribbon cable. Inspect the ribbon for creases; if it's creased, an E1F2 error doesnt cease, or buttons do not respond, the keypad is faulty.

If youre looking for a replacement Whirlpool touchpad but notice that they're no longer manufactured, Ledgestone Technologies makes nice replacements.

May 06, 2017 | Whirlpool Ovens

1 Answer

Bc sensor error

Bar code read error: The printer does not detect the presence of the ribbon bar code sensor

1. Power down the printer. Remove the ribbon and wipe the two lenses of the ribbon bar code sensor with a lint-free cloth or cotton swab.
2. Install the ribbon and power on the printer. If the message appears again, replace the ribbon.
3. Power on the printer. If the message appears again, power down the printer and remove the paper path or top cover to gain access to the card cage. Make sure the cable from the ribbon bar code sensor to connector J122 on the controller board is undamaged and has a good connection to J122.
4. Power on the printer. If the message appears again, power down the printer and replace the ribbon bar code sensor.
5. Power on the printer. If the message appears again, power down the printer and replace the controller board. Record the message and return it with the defective board.

I have the parts in stock if needed

May 06, 2014 | Printronix P7005 Matrix Printer

1 Answer

It is giving me error 97 and the ribbon it is not break

clean the sensor first the receptive sensor is located UNDER the printhead, You can see the LED light near the bottom of this area. Tilt the printer back to see this area better.

1. Verify the latest driver and firmware is loaded. These are found at this link:

2. Calibrate both the Ribbon and Film sensors. This is done through the driver from the TOOLBOX.

Apr 28, 2011 | Fargo HDP5000 Thermal Printer

1 Answer

What is the problem with the oven when it shows codes E6 F2

Hi and welcome to FixYa, I am Kelly

The error & fault code "E6 F2" is a keypad or keypad connector problem. However... the control board can also cause this fault. Sometimes you can clean the ribbon and connector at the control board attachment point and correct this.

There is a tech sheet inside the control panel (envelope) that has all of the error codes listed.

The control boad has a female connector with 2 release tabs for the ribbon. YOU MUST unlock the release tabs to remove the ribbon. This is a tedious process but if your gentle and take your time you can coax the ribbon out of the connector. The contact area of the ribbon is quite thin. I have found that you can place something non metalic and FLAT behind the ribbon and then use a tissue to gently clean the ribbon wiping in the same direction of the electrical runs on the ribbon. I.e. wipe from above the bitter end down to the bitter end. (one direction only) The female connector on the control board is much more forgiving. Once you complete the cleaning process press the ribbon back into the female connector and lock the 2 tabs.

If this does not correct the problem you can end up changing the control board (1st) and the touch pad (2nd) to fix it.

If you need help with locating parts just respond here and I will gladly assist you.

Thanks for choosing FixYa,

Nov 21, 2010 | Whirlpool RBD305PD Electric Double Oven

2 Answers

Error 97, Ribbon not broke and is new but cannot get past this error

I have the same problem, printer is brand new and i cant get pass this error. by any chance did you solve it? Can any one help plz

Sep 13, 2010 | Fargo HDP5000 Thermal Printer

1 Answer

Ribbon Error

According to the user's manual this message indicates a problem with the ribbon sensor. As a test, set the unit for thermal direct printing and attempt to print a barcode. You will not see the code if yoiu are expecting thermal transfer, but the paper/label should feed like it is printing. That will indicate that the printer is functioning. At this point, the sensor needs to be replaced.

Hope this helps,

Apr 22, 2010 | Toshiba TEC B-472 Thermal Label Printer

1 Answer

Fargo HDP5000 HDP5k H5k Ribbon Breaks Error 97

You need to update the printers firmware. 9 times out of 10, this is the issues I see.

Go to Under the support tab, select Drivers & Downloads. From here, populate the drop down menus with Make and Model. Compare the available firmware with the firmware version current installed on the printer.

Hit [Options] then [Next] on the printer to figure out the version.

On this same web page, make sure to download the Fargo Workbench Utility. It gives you the ability to update.

Aug 06, 2009 | Fargo HDP5000 Thermal Printer

2 Answers

"check ribbon " error is comming on my tally 2280+ serialprinter

The ribbon I had installed (code 061627) which says it is the correct one is in fact not. the drive pin on the printer slips while feeding the ribbon.

I have fitted a (code 062471) and now it is printing fine again.

a google search reports both these codes as compatible but they are quite clearly, not.

Jan 24, 2009 | TallyGenicom 2280 Matrix Printer

2 Answers

Error code 754

It's very possible you are not installing the ribbon properly.
When loading a new ribbon on a Monarch printer, you must save the plastic ribbon core (it's butter yellow in color) from the previous roll of ribbon. The core is what the ribbon is wound up on.
Do not throw away this plastic core - you need it for the next roll of ribbon you load!
You have to move this now empty core from the back ribbon spindle and slide it on the front ribbon spindle. You then load the new ribbon on the back spindle and attach the ribbon end to the empty plastic ribbon core on the front spindle.
You CAN NOT just tape the ribbon to the front spindle. You must have an empty ribbon core to attach the new ribbon to. The printer will give a 754 error unless you have two plastic cores on the two spindles. It can also give a 754 error if the ribbon is not loaded properly, and also if you have a bad motherboard. There are no ribbon sensors, so that's never going to be a problem...

Jul 28, 2008 | Paxar Monarch 9850 Thermal Printer

Not finding what you are looking for?
Fargo HDP5000 Thermal Printer Logo

Related Topics:

1,849 people viewed this question

Ask a Question

Usually answered in minutes!

Top Fargo Office Equipment & Supplies Experts

Safe-Card ID...

Level 1 Expert

49 Answers


Level 2 Expert

254 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Are you a Fargo Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides