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Problem with RCA OPAL M4018A 8GB player

I have a problem with my player. It was working fine but there was an upgrade for the firmware. The problem is the upgrade didn't finish and because it said the player had a problem. Now the player won't start and says there's a boot problem. I tried to re-run the updater with no success. Can anyone help me?

You can e-mail me at:
Lovemoako@hawaii.rr.com

Thanks in advance for any help.

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  • 2 more comments 
  • tgutta23 Apr 21, 2008

    my computer wont reconize my mp3 PLAYER IT WAS WORKING FINE WHAT SHOULD I DO

  • OREO MILK Jun 02, 2008

    i am having the sAME DIFFICULTIES ABOUT THE BOOT ERROR AND TO FORMAT UNIT. THAT ALL THAT COMES UP WHEN I CUT IT ON

  • rotonia34 Nov 12, 2008

    It was working fine, then last night I was trying to download music on my player. That is when I received the error message "Boot Error! Please format unit". Now I can't get the message off at all and the player won't play as well when I connect it to the computer with the USB cord, the computer does not find a device.

  • JGVL75 Jan 19, 2009

    i am having the sAME DIFFICULTIES ABOUT THE BOOT ERROR AND TO FORMAT UNIT. THAT ALL THAT COMES UP WHEN I CUT IT ON

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Link is no longer working

Posted on Jun 20, 2008

Http://support.rcaaudiovideo.com/downloads.aspx?product=135 there is a link to the update for the said mp3 player
~Psychotic Freak~

Posted on Apr 22, 2008

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1 Answer

Wont do nothing but initializing


Hi.

The procedure below is the full troubleshooting when the RCA Opal is completely irresponsive and not completing initialization.

Try first holding down the Power/Menu button for over ten seconds. This is called soft reset, and will reset the player to default factory settings. This reset will not delete personal files.

Depending on the model you may also have a reset button. In that case hold down the pinhole switch using a paper clip for more than ten seconds to perform an hard reset. It will take one or two minutest to restart the Opal after this reset, as files must be reinstalled.This reset will delete files and personal settings.

If that does not work, it means that system files are damaged. In that case you will need to reinstall the Opal firmware. Firmware for some model may be available online, but better calling or contacting RCA and asking them to provide you with an updated firmware for your unit. If the wrong firmware is installed the Opal may result damaged.
RCA can be contacted at the number listed on Opal documentation. Number in US should be: 1-800-878-5779 (RCA Audio Products Repair Centers and Warranty Info).

You can also get the firmware asking a question online. Use the following link: Create an Incident or ask a question.

See also: Information on RCA Opal M4001 MP3 Player.

To update firmware follow procedure below:

Download the firmware upgrade file.
Hold down the play/pause button for about twenty seconds .
Hold down menu button for more than 10 seconds
Keep holding play/pause button and attach Opal USB cable to computer at the same time.
The firmware upgrade will start
If you get an error saying that Windows cannot write to the Opal drive, that means that the Opal internal drive must be re-formatted. In that case go to Computer, click the right button of mouse on the Opal, and choose Format from the dropdown menu.
After formatting, restart both units, and restart firmware upgrade procedure.

Regards.

Mar 31, 2010 | RCA OPAL M4001 MP3 Player

1 Answer

My opal blue isnt working when i turn it on it says reformat me then auto shuts off i cant get it to regonize on my computer what do i do


RCA Opal 4001/4002 – Restoring the Player
Download the latest firmware upgrade from www.rcaopal.com to restore the player. The firmware upgrade file will be on the "Download Upgrades" section of the website.

-Tha Mp3 Doctor

Dec 22, 2008 | RCA OPAL M4001 MP3 Player

1 Answer

HELP ME! :(


Could be hardware-related, but try this:
RCA Opal 4001/4002 – Restoring the Player
Download the latest firmware upgrade from www.rcaopal.com to restore the player. The firmware upgrade file will be on the "Download Upgrades" section of the website.

-Tha Mp3 Doctor

Dec 19, 2008 | RCA OPAL M4001 MP3 Player

1 Answer

Trouble getting unit to work properly


RCA Opal 4001/4002 – Restoring the Player
Download the latest firmware upgrade from www.rcaopal.com to restore the player. The firmware upgrade file will be on the "Download Upgrades" section of the website.

-Tha Mp3 Doctor

Dec 18, 2008 | RCA OPAL M4001 MP3 Player

1 Answer

My rca cant boot


RCA Opal 4001/4002 – Restoring the Player
Download the latest firmware upgrade from www.rcaopal.com to restore the player. The firmware upgrade file will be on the "Download Upgrades" section of the website.

-Tha Mp3 Doctor

Dec 12, 2008 | RCA OPAL M4001 MP3 Player

7 Answers

How do I reset my RCA Opal 8GB mp3?


Not sure what to do about the "not turning on" part, but I have a solution to my problem which was the same as a few other people.

I called 800-878-5779 option #5 (which is their customer service phone number that apparently doesn't appear in any of the materials that were in my package, or in any convenient place on their website).

I have a M4208RD-B which was stuck on "initilizing" and not being recognized by my computer.
According to the customer service folks, I needed a firmware update which seems only to be available through a magical email that they sent to me. The email also contains instructions on how to upload the firmware through a series of timed button pushes.


Here are the instructions included in my email:

M42- Initializing problem or not powering on:
Download firmware upgrade included in this email
Hold play/pause button for 15 seconds
Hold menu button for 10 seconds
Attach M4204 via USB cable while holding play/pause button
This should start the firmware upgrade
Possible an error message of “cant write to disk” will pop up
Firmware upgrade will end with error do not close
Go to My Computer find the drive that holds the MP3 player
Right click scroll down to format, format the player
Run firmware upgrade again

The firmware that they sent me in the email was v 1.7.2.0, which is not listed under the Opal 4208 on the website. It is under the 4204 player on the website.
As you can see in the above email that they sent to me, I got the firmware update for the 4204. I would think that the update on the website is the same as the one that they sent me in the email, but I'm not 100% sure. To be 100% you could just call the 800 number and get your own email.

Hope this helps.

Nov 26, 2008 | RCA M4208 MP3 Player

4 Answers

Rca mp3 m4018a


Try going to rca's website and doing a firmware update to the mp3 player.

Jul 30, 2008 | RCA OPAL M4001 MP3 Player

8 Answers

Boot Error please format unit


my rca mp3 player started saying boot error please format unit how do i fix this so i can hear my music again

Mar 19, 2008 | RCA OPAL M4001 MP3 Player

2 Answers

Rca opal m4018a


Hi, you can try to upgrade the player's firmware, you can download it from the RCA Website (moz-screenshot.jpgmoz-screenshot-1.jpghttp://support.rcaaudiovideo.com/downloads.aspx?product=187), the firmware it's the second app listed.
If your computer doesn't recognize the player, you'll have to turn it off and keep "PLAY" pressed for 10 seconds while connecting it to the USB port, then update the firmware.

Feb 02, 2008 | RCA OPAL M4001 MP3 Player

1 Answer

It says boot error???


you need to contact sandisk to get a firmware upgrade done in your device..the firmware is damage..once you do that you should be able to boot your device...

Jan 02, 2008 | RCA OPAL M4001 MP3 Player

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