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Can i cancel my pay-pal account even if i don'y know my password or username, if not can pay pal erase them both

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  • adpolan Jul 08, 2010

    Thank you



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If you have forgotten the login id and password of your PayPal account, you can retrieve the login email and password by visiting

On the page which opens, click the "Problem with login?" link below the login box. (See attached image)

Can i cancel my pay-pal - 169d5e7.png
Then on the new page which opens, select "I don't know either one". (See attached image)

Then you will be given an option to enter three possible email addresses. Enter the email addresses and the displayed security code in the box and click Continue button. PayPal wil then search the database and provide you with the account id and yo can reset the password.

Hope this solves your problem. Thanks for using FixYa.

Posted on Jul 08, 2010

  • AliTech110
    AliTech110 Jul 08, 2010

    You can also contact PayPal Customer support by clicking this link.

    Thanks again.



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1 Answer

Want to close my Pay Pal account.

The details are here (again), plus some other links that explain.

How to Delete Paypal Account

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    How can I clear all present and past info from my ebay and pay Pal accounts? They are too mixed up to use.

    Sorry. If you can't manage your own paypal and ebay accounts, I really can't help you. Maybe you can get some help form a famiy member or a friend you can trust..

    May 21, 2015 | Computers & Internet

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    Log in to my account I have not lost my password but can not find the log in page

    If you go here
    PayPal United Kingdom Pay Send Money Accept Payments
    and click on the login button, you will be taken to a page where you can enter your email address (username) and password to access your account.

    Dec 14, 2014 | PayPal Computers & Internet

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    I have a compromised pay pal account scammers have found ourt my password please cancel my account as i have cancelled my visa account eight weeks ago any business on my account from that time is a...

    You don't need to cancel your account. Just change your password. Change any security details and have your cards changed and the old ones stopped.

    Sep 21, 2013 | Computers & Internet

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    W do i get an item off of my pay pal account when i change my mind

    you have to contact paypal and tell them you want to cancel
    the transaction and they can tell you what to do
    call paypal

    Mar 25, 2013 | Computers & Internet

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    I was trying to buy a vcr and every time I got almost to the point of paying on Pay Pal a Visa add would pop up. I could complete sale. Now I have two vcrs due to this. I am on SS only and can't affor

    Are the VCR's shipped yet? You can go to ebay and cancel a sale for a valid reason. I have done it before. If you only selected (1) on a buy it now, I don't know how you could end up with 2 even if you went to the pay process twice.

    Dec 30, 2011 | PayPal Accounts

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    I do not seem to be getting accounts from the states that are not mine . I now have one from New Zealand Email ID PP543. I do not have a need for Pay Pal right now and feel it would be safer to quit. I...

    Well, for now I would only give you instructions about how to close your account. Yes, it's possible that there's fraud or scam or phishing, but since I don't know what exactly is with your account, I can't verify. Please follow the instructions (below) to close your account.
    1. Log-in to your account (to your account you would like to close)
    2. Click "Profile" (When you click the "Profile", you'll see several drop down lists of menu, ignore them and just click the "Profile")
    3. When the profile page is opened, you'll see several sections, but you may not see the "Close Account" link instead you'll see several options to change your account name, password etc.. Look on the left hand side of the page and click "My Account Settings", the top most section is "Account Type" and on the extreme right, you'll see "Close Account", click it and follow the onscreen instructions to close your account.
    If you need further help, let me know.
    *Warning: You can't undo this once it confirmed.
    Good Luck.
    Thanks for using FixYa.

    Jun 20, 2011 | PayPal Accounts

    1 Answer

    I would like to cancel both my accounts on pay-pal so i canhave just one account but a forgot the password and username can pay-pal erase them both

    If there's no balance or transaction with the forgotten account, you need not to worry, it'll automatically be deactivated after few months but your original/existing account will be functioning properly without any hindrance or obstruction. When an account is not active or transaction being done for several months, paypal will send you an email to your email address with the message describing about the deactivation of the account, if you don't take any action, it'll be deactivated.

    It's better if you can at least remember the email address [Note: your username is your email address] of your account so that you can deactivate it yourself. But still you can try to close it using the "Forgotten your email address or password?" form.
    To recover your email address and your your password, use this form...
    Forgotten your email address? (you'll need to provide your name full name, zip code, phone number)
    To reset your password use this form;
    Forgotten your password? (you'll need to provide your email address)
    After you retrieve your password or recover your email address, login to your paypal account, click "profile" and select "Close Account" from the options available, you'll be presented with a warning if you are sure or not, click yes and continue with it.

    I hope you could understand my instructions, if you have problem with my instructions, please let me know.

    Good luck.

    Thanks for using FixYa.

    Jul 08, 2010 | PayPal Accounts

    1 Answer

    Change my reference credit card on pay pal

    As per Paypal:
    Question : Can I register a credit card on more than one PayPal account?
    Answer : No. For your security, you can register a credit card on just one PayPal account at a time. You may, however, register several different credit cards on a single PayPal account.

    If your credit card was registered to a different PayPal account, you need to log in to the previous account and remove the card before adding it to your new account. To remove credit cards from your account click Profile at the top of the page and click the Credit/Debit Cards link in the Financial Information column.
    Question : What if I forgot my email address?
    Answer :
    1. Go to the PayPal homepage and click Problem with login?.
    2. Click I don’t know what email address I used.
    3. Enter up to 3 email addresses you might have used to sign up for your PayPal account.
    4. Enter the code shown in the image.
    5. Click Continue and follow the instructions.

    Question : What if I forgot my password or my password has been locked?
    Answer : Here's how to create a new password.
    1. Go to the PayPal homepage and click Problem with login?
    2. Select one of the following:
      • If you know your email address, click I don’t know my password. Then enter your email address.
      • If you don’t know your email address, click I don’t know either one. Enter up to 3 email addresses you might have used to sign up for your PayPal account.
    3. Enter the code shown in the image.
    4. Click Continue and follow the instructions.

    Jul 08, 2010 | PayPal Accounts

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