Question about SanDisk Sansa Connect MP3 Player

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Sansa connect my sansa connect wont go to the artist menu it seems to be frozen on the first pop up display. I tried resetting it but it still stay frozen.How can I fix it?

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  • brian99090 Apr 18, 2008

    So can you help me with this problem?

  • delandrecolv Oct 08, 2008

    my sansa wouldnt turn off so i had to hold the power button down to turn it off afterwards we i tuned it back on it wouldnt go pass the begining it just stay froze i left it on for more than an hour to see if it was going to unfrezz but it didnt

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1 Answer

The last thing you would do is to delete all everything. BUT it will work: Try doing a "Factory Reset" in your Sansa Connect player -or- you can try doing a "Sansa Recovery Tool" at: http://www.sandisk.com/Retail/Default.aspx?CatID=1532, go to it for more info.......

Posted on May 08, 2008

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My sandisk sansa e260 mp3 player wont trun on it goes to the start up screen and thin keeps repeting that screen how can i fix this does any1 know?


Hi, the Sansa E260 is a portable MP3 player released by SanDisk in 2004. Several problems may cause the E260 to not function as intended from time to time. Common problems that occur are the device freezing, album art not appearing on the screen when a song is playing, pictures not filling the screen size and missing information on the separate tracks. You can troubleshoot the device and fix many of these common problems without the need of a service technician.

Reset
1. The Sansa E260 may freeze or function in other unexpected ways from time to time. This generally occurs when the unit's software has developed an error. Reset the device to clear the error and return the device to normal working operation. A unit reset is similar to rebooting your computer. You won't lose any data stored on your device.

To reset the E260, press and hold the "Power/Menu" button for about 15 seconds. The device will be forced to power down, during which the error will be cleared. You can restart the E260 as normal once the reset is complete.
Album Art Does Not Display
2. The E260 supports viewing album art on the display screen during the playing of a song. You may find that your album art is not showing up on the display when music is playing on the device. To fix this, make sure the associated album art file is in the same folder as the song being played. You will need to connect the E260 into your computer to move the album art files into the music folder.
Photos Aren't Full-Screen
3. Photos displayed on the E260 will not show up as full-screen shots if they are not cropped to the correct dimensions. The E260 software does not support stretching pictures to fit the full screen. To ensure your photographs will display on the full screen, crop the images to 128x64 in photo-editing software prior to transferring the image on the E260.
Unknown Artist or Album
4. The E260 displays information about each song using the ID3 tags associated with each track. ID3 tags hold information such as the artist name, album name, track number, year it was released and other information. If the E260 shows an artist or album as unknown, the information in the ID3 tag was not filled in. You can insert information into the ID3 tags from your computer.

To change the ID3 information, right-click on the music file and choose "Properties." Click on the "Summary" tab and choose "Advanced." The ID3 fields will display in the window. Insert any of the missing information and click "OK." When you upload the song onto your E260, the newly inserted information will show up in the display.

Hope it helped...

Feb 23, 2011 | SanDisk Sansa e260 MP3 Player

1 Answer

My sansa san disk mp3 player wont turn off when not connected to pc. when it is connected it keeps going from saying connected, disconnected and writing all in seconds. when it is connected to the pc it...


First lets try resetting your player, to reset the player: 1. Press and hold the Power/Menu button for approximately 20 seconds. 2. Release the Power/Menu button. 3. Press the Power/Menu button again to turn on the player. NOTE: Resetting will turn the player off while it is frozen.
Next; if that does not help click on this link and down load the Updater program and update the players firmware.
http://kb.sandisk.com/app/answers/detail/a_id/156

Oct 16, 2010 | SanDisk Sansa e260 MP3 Player

1 Answer

After I power up my Sansa, it just says 'Sansa m240' and will stay frozen on that.


Seems like a firmware problem. Try upgrading your firmware or resetting your device if its possible.

Jun 16, 2010 | SanDisk Sansa m240 MP3 Player

1 Answer

When dowloading music, my sansa fuze (Refurb)


Save your music and format the sansa and reset
1: RESET: Go into the settings and scroll down to reset all, push center button, scroll to yes, push center this will restore factory settings.....
2: Reset All
NOTE: THIS IS AN ADVANCED OPERATION AND RESTORES ALL SETTINGS
TO THE FACTORY DEFAULTS. NORMAL USERS ARE NOT RECOMMENDED
TO PERFORM THIS OPERATION!
If your device freezes up press the Menu button and hold for 15 seconds.
This is like a power down of the device. Once you perform the reset, the adjustments you made during last operation
will be gone.
This is what it states in the manual for the 260 sansa Page 29
3: Recovery Mode also resets system settings when unplugged... lock your sansa hold in the rec key on the left at the same time push the menu/power button this will take you to recovery mode connect to comp when finished unplug

Apr 03, 2010 | SanDisk Sansa e260 MP3 Player

1 Answer

Frozen screen


Hello,

When the Sansa e260 is frozen, first try to reset the player.

How to reset the e200 series player:
1. Press and hold the Power/Menu button for approximately 20 seconds.
2. Release the Power/Menu button.
3. Press the Power/Menu button again to turn on the player.
When resetting does not solve the problem, a reinstallation of the
firmware should be performed.

Need more help ? Just post a comment.

Dec 24, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

My computer wont recognize my USB


Hi,

Try the following steps:

Resetting the device:
1. Press and hold the Power/Menu button for approximately 20 seconds.
2. Release the Power/Menu button.
3. Press the Power/Menu button again to turn on the player.

NOTE: Resetting will turn the player off while it is frozen.

If that doesn't work, then you may download and install the Sansa Firmware Updater and update to the latest firmware.

Jun 04, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

MY SANSA WONT PLAY SONGS, IT SHOWS ARTIST BUT STUCK IN PAUSE


Some songs are in the wrong format, or your DB is corrupt. Either way:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to the Sandisk website and click "Firmware Updater" to find out.
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Dec 16, 2008 | SanDisk Sansa Clip MP3 Player

1 Answer

Sansa clip 1g frozen wont reset do i need update, thats what caused this mess


did you try pushing the power button up and holding it there for about 10 seconds?

Oct 25, 2008 | SanDisk Sansa Clip MP3 Player

4 Answers

Sandisk sansa e260 reset?


Plug it into the usb port. The Sansa 260 will show up as the next drive letter. Using the right mouse button click on the drive latter and select format. This will will format your Sansa 260. The operating system files will still be there but all of your music, movies, voice recordings, etc... will be deleted.

Nov 11, 2007 | SanDisk Sansa e260 MP3 Player

2 Answers

Frozen MP3


For Sansa or Sandisk problems, contact http://www.sansacommunity.com/ This site is dedicated to Sandisk products and can help you. Good Luck

May 12, 2007 | SanDisk Sansa c140 MP3 Player

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