Question about Insignia 37" LCD Flat-Panel HDTV

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The picture on my TV is now a green screen

The picture on my TV is gone and now I just get a green screen. Sound still comes through and cable is not the issue. Is there a way to reset or something, or is it a bigger problem?

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I had the same problem on my Sharp LC-32SB24U Liquid Crystal TV. When I couldn't find any solutions on this site, I looked elsewhere on the internet. I found two credible leads.

First, supposedly, this is a known problem that is caused by a known problem with Verizon FIOS. Apparently, there's a problem that Verizon knows about that has to do with the signal between the Set Top Box (STB) and the TV, via the HDMI cable. Other posters on other sites said that the problem is more common with the 7100 series STB's and that the problem is not as rampant on the 6400 series STB's. (Mine is a 7200 series STB.) I have not called Verizon yet, but other posters said that Verizon just says that you'll have to use a set of basic red, yellow, and white cables, versus and HDMI cable, until Verizon gets the bugs out of the system.

The other credible lead revolves around unplugging the TV for two minutes and then plugging it back in. Simple.

Here's what I did, and it worked!
I unplugged the STB and let it sit for 5 minutes. Then, when I plugged the STB back in and powered itself back up, my problem was solved! (Before I did this, I tried just unplugging my HDMI cable to rely solely on my basic connector cables, but that didn't do anything for me.)

Good luck all!

Posted on Jul 12, 2010

Testimonial: "Great advice that worked like a charm. I was getting ready to head into warranty hell, so I am thrilled. Thank you!"

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