My mp3 player always let me connect to the computer, and it worked perfectly with my windows media player. well todayi hooked it up, and instead of putting up the connected sign, it just shows me the battery bar filling. i have half a battery so i dont understand why it wont sync up with my computer. my computer wont detect it at all. and it connects fine with my laptop. another thing is i have an older version of windows media player on my house computer, and it would let me move music from my mp3 to wmp without a problem, on my laptop i have wmp 10 and i dont have this option. which is why i need on the house computer, so i can make a cd from my mp3 music. but why wont it connect?
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Re: problem connecting to computer
Try this: disconnect the player from the computer, turn it off,hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
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Run a Repair in the Philips Device Manager - it is your only hope. If a message comes up saying, "Failed to Repair Device," then this player is done. This is a legacy mp3 player that is ruined by connecting it to a computer that is running either Windows Vista or Windows Media Player 11. It was tied to a MusicMatch Jukebox service that was cancelled in October 2007. Philips is no longer issuing firmware upgrades for this player, and a firmware upgrade will not resolve your issue. Sorry.
After three months of trying and trying in many computers, following many, many procedures found all over the Internet, my Creative Nomad has accepted the firmware and has borned again.
What I did? 1. Connected the Nomad on a computer with Windows XP and Windows Media Player 9, that never has been touched by a creaive device. It recognizes the device but can´t find any update to the drivers, 2. Updated Windows Media Player 9 to Windows Media Player 10, 3. Restart the computer 4. Connect the Nomad and the computer recognizes the device and autamtically search and found updated MPT drivers. 5. Run the firmware update program "ZenXtraP4SAudible_PCFW_LB_2_10_03 (Creative Zen Xtra PlaysForSure Firmware 2.10.03)" 6. Finally the magic button always has been disabled was enabled so start reloading firmware.
And now the Nomad is working in windows vista.
The difference between the computer where the firmware works and the others is that this has never had media player 10 or 11 and never has installed creative drivers.
Hope this can be useful to smoeone, somewhere, sometime.....
"Safely remove hardware" is a normal function of Windows - it allows you to disconnect your Mp3 player without messing it up (unplugging any mp3 player while it is still "thinking" is the number one reason for mp3 player failure - always be patient with mp3 players, and try to always use the Safely Remove Hardware feature of Windows).
It means your player is in Autodetect/MTP. For your computer to recognize the device you should have windows xp with windows media player 10 or 11 / windows vista with windows media player 11. If your computer is in MSC then you will have there a safely remove icon, because your player act like a thumb drive.
Note: You said it was working before on that computer try using a different usb port and uninstalling reinstalling your windows media player software. Hope this helps :D