Question about GE (PSS26MSRSS) Side by Side Refrigerator

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Water will not come out of the dispenser. Not sure where to find the Serial #. I have the side with the water, crushed ice, ice dispenser.

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There is an inlet valve with two selenoids one for ice and one for water on the back. If the machine is making ice but not water through the door then this is likely the cause. There are also switches that control these but they are less likely to go bad

Posted on Jul 08, 2010

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1 Answer

Hi i have a double door samsung fridge and when i place dispensable ice on cube i still get crushed ice in addition is there any way to increase the speed at which water comes out the dispenser


There is likely a faulty solenoid which switches the ice dispenser between "crush" and "cube" mode.

The water pressure at the water dispenser is proportional to the supply line water pressure. Unless there is a restriction in the supply line or the dispenser line, the only way to increase the water flow is to increase the supply line water pressure -- not an easy proposition.

More info, let me know.

Charlie

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If the dispensor light switches to cubed or crushed , the panel is good . Remove the ice bin , and hold the light switch in . Press the arm for CRUSHED ice , and if you hear a buzzing or hum , then the auger motor is frozen . Use a hair dryer directly on the " forks " for a while , ocasionally holding switch and activating arm , until the forks move . Lower the freezer temp slightly and reinstall the ice bin .

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1 Answer

Not dispensing ice cubes, only crushed


Yup, do like I did. Clean the caddie of all ice cubes. Place a large water catching tray under the door, and run hot water from the inside where the the caddie holds the ice. You will see large chunks of ice that was freezing up your cube maker. After a couple of glasses of hot water pouring through the caddie, it will defrost and the frozen part will be released. Take off the caddie, and run water through it from your sink. Clearing all ice debris. Replace the caddie. Do not use for 24 hours, and it should run beautifully. Mine did that before it froze up and I cleaned it. You should probably take the caddie off every couple of months and run water through it to keep it clean of frozen debris, make sure its dried off well and put it back, wait overnight. and it should be ok.
This is what I did, hope it helps.

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1 Answer

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hi there,

could be that the ice maker arm is getting stuck or may have some frost on it. can you supply the complete model # please?

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1 Answer

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need to call ge at 1800-386-1215 some of these sxs have a door insulation issue that they will either send replacement doors to an authorized service company to exchange at no cost to you or offer a rebate for a newer model. yours might be in this group
have your model and serial number out of the ref located in the refrigerator section, about 4-5 inches from the celing down the right side and call and see

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1 Answer

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Has someone pressed the lock button on the front of the fridge just above the dispenser, next to the crushed & not crushed ice button, if so there is also an unlock button next to it.

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1 Answer

Ice dispenser only dispenses crushed ice


Pull out your ice bin. In the back of the bin you will see a rod protruding from one side. That rod goes into an opening in the rear of the freezer. There is a solenoid behind that opening that raises and lowers the arm on the ice bin giving you crushed or cubed ice. Check to see if that solenoid is froze up or if your rod got stuck under it. If all check ok then replace that solenoid.

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1 Answer

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Check and make sure your switch is okay. Some have a switch that controls whether you want crushed or cubes. If it is defective replace it.

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