Question about Dell Inkjet 720 Printer

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Color cartridge I put in brand new cartridges. When I did the test page, the black was working, but not the color. \sometimes it even showed-cartridge missing. What can I do?

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  • venita462 Aug 10, 2008

    I have the same problem I replaced the cartridges for the first time on my Dell 720 now it will ony print in black, I have been through all different processes i.e cleaning the heads going into the maintenace and ticking added new cartridge, I also selected the new cartridges both for the colour and the black ink but it will only print black. I have been on the Dell site but they are totally a waste of time. My computer is also Dell and I must say I will never buy anything from them again they are a total waste of time.

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That is most proberly a defective cartridge packermary you need to try another cartridge if it works then return the defective cartridge or else try cleaning the head on the cartridge by using alcohol or spirits and wiping the pins on the cartridge head & the coper part of the cartridge.

Posted on May 13, 2008

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