Question about HP PSC 2355 All-In-One InkJet Printer

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Psc 2355 The printer keeps coming up with Carriage jam...I have checked the cartridges and also checked for any paper jam in there but nothing......

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  • Markbennett Apr 19, 2008

    I have tried that but nothing in there....still comming come with carriage jam...?

  • deibama Apr 20, 2008

    My problem started while printing. Printed about 4 lines then printer stopped. Removed paper.Tried again with same result.

    Uninstalled all of HP **** and was going to reinstall, but printer showed error message as soon as I plugged in power cord. I could hear cartridges moving around hard enough to shake printer.

    Cartridges stop at random locations. Removed and replaced cartridges 4 or more times with same results. Top of display shows error:0xc0620004.

    411:lib_micc12.c appears at bottom of display. I had "Cartridge Jam" appear only one time. I give up. Bought a HP Photosmart C7280 w/2 year warranty. Fingers are crossed.

  • Penball May 16, 2008


    I am getting a constant 'paper jam' message  if I try and print out from computer. Press OK to continue, which just spits out a blank sheet. However it will scan and copy. I have re - aligned the print cartridges successfully and restored factory defaults settings. No access from the back. If any one has any good suggestions of what I could do now I would be very grateful. Its that, or head to the dump.
    Thank you..



  • bazil25stef Oct 13, 2008

    -Buna!

    -la introducerea in priza apare eroarea 0xc0620004 sin mai jos

    411:lib_micci2.c si nu ia nicio comanda ???

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Check if there is a back door where you can access from there the rollers and check for any paper stuck , turn on printer and go to DEFAULT setting on the menu . hope it works

Posted on Apr 19, 2008

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1 Answer

Carriage jam error message


Open up the printer cover and clean the timing strip with alcohol (That is that little long strip that goes all the printer long from left to right and passes behind the carriage)

Nov 29, 2015 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

I keep getting the message cartridge jam on my hp psc 2355. A paper jam was pulled out of the front so I know this is the cause but how do I fix it please?


It's not saying carTridge jam, it's saying CARRIAGE jam. Something is stuck under the heads.
unplug the power from the unit, and try to manually move the heads off to the left side, checking for paper under the head as you move it over.
Check the head docking area on the right as well.
Plug the unit back in and everything should be fine once everything is cleaned out.

May 24, 2011 | HP PSC 2355 All-In-One InkJet Printer

2 Answers

HP PSC 2355 try to print a document and receive an error "Print cartridge carriage is stalled " "Open door, clear carriage jam, and then press OK to continue." I tried this and there is...


Hello,
This can be said as a bit complicated problem. This problem is exhibited by the printer when the cartridge carriage mechanism is getting stuck at some end. I should advice that you make sure that the SS ( Service Station ) of the printer is not jammed / clogged. If yes, try cleaning it. It is also caused when the motor is malfunctions and tries to move the carriage beyond the path that it should go.
It is best recommended that you consult an authorized HP Service person for the solution of this issue.
Thank you.

Mar 06, 2011 | HP PSC 2355 All-In-One InkJet Printer

2 Answers

My hp psc 2355 keeps on sayin CARRIAGE JAM


Hey
I gues this video in youtube sloves your problem

please let me if you face further problems
Thanks Anil

Jun 14, 2010 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

Why do i get carriage jam message when carriage is not jammed?


Hello there
You may not see a paper jam.

This may work for you, it has worked for many here I given this advice so gave it a try it could work for you. Generally when this happens, something has fallen into the printer, or a piece of paper has been jammed in there.

First step, remove the ink cartridge, and turn the printer upside down and gently shake it, see if anything comes out.

If nothing goes, or you can't hear anything rattling around, get a piece of cardstock paper (60lb or heavier) and gently push this through the printer, to see if it will help push out what might be stuck in there.

And gave the rode that the ink slides on a good clean and maybe a bit oil on cloth and wipe the rod with it.

Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Feb 18, 2010 | HP PSC 2355 All-In-One InkJet Printer

1 Answer

Printer cartridge keeps jamming


Hi,

The unit may have a paper jam or stuck object inside, if you have experience a paper jam error before, check the printer for any object or paper stuck inside, clean roller.

Some error like this can be a problem on the feeder sensor and by this time you may need to replace and repair the unit.

Hope this initial info helps

Sep 24, 2009 | HP PSC 2355 All-In-One InkJet Printer

2 Answers

PAPER JAM


SUGGESTION #1 The print carriage might be jammed. Follow these steps to correct the problem:
  1. With the power on, lift the print cartridge access door. The print carriage should move to the access area located on the right. If the print carriage stays all the way left, reset the unit by unplugging the then plugging in the power cord. If the carriage still does not move to the right, continue with the steps below.
  2. Disconnect the power cord from the all-in-one.
  3. Remove both print cartridges.
  4. Push the print carriage slightly to the left and then to the right to verify that the print carriage is not jammed. If the print carriage will not move, check for obstructions under and around the carriage.
  5. Close the print cartridge access door.
  6. Plug in the power cord.
  7. When the " Insert Print Cartridges " message displays, open the print cartridge access door and insert the print cartridges. Verify that both cartridges are seated correctly and lock into position.
SEGGUSTION #2 cleaning rollers Over time dust and paper fibers will accumulate on the paper feed rollers. This can cause paper feed problems. Follow the steps below to clean the rollers: Figure 3: Paper feed rollers c00212278.jpg
  1. Turn off the all-in-one and unplug the power cord.
  2. Remove the rear access door (as describe above in this document).
  3. Clean each roller using a clean lint-free cloth lightly moistened with water (distilled water preferred). Rotate the rollers to clean the entire surface.
  4. Verify that the paper feed rollers on the rear access door are clean and rotate easily.
  5. Re-seat the rear access door.
  6. Plug in the power cord and turn on the all-in-one.
If these suggestions don't fix the problem feel free to write back to me. Try to be a little more specific i.e does paper feed properly, error message shows with paper/without paper or both, do any of the lights flash when this happens, have you tried diiferent paper sizes ot types. Have you taken it apart to check for any obstructions?

Jan 06, 2008 | HP PSC 2355 All-In-One InkJet Printer

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