If you haven't already, try unplugging the master base from the wall, and then waiting a few seconds and plugging it back in. I had a similar problem and it seemed to do the trick, both phones are now back in range. Hope this helps!
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Freestanding electric smoothtop ranges are the big sellers, but you have more choices than ever. Our Ratings include smoothtop ranges, of course, but you'll also find induction and coil-top ranges in the electric category, along with gas, dual-fuel (gas cooktop, electric oven) and pro-style ranges. Choose a single oven or double-oven range, freestanding or slide-in. We test all of these. Consumer Reports offers you buying advice that you can trust. We provide unbiased Ratings and range reviews to help you choose the best range for your needs and budget, and use our buying guide to learn more about range types and features that matter most.
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Our Recommended ranges can do it all and, based on our survey of thousands of readers, do not have brand reliability issues. The Recommended ranges will bring pasta water to a fast boil, hold a big batch of spaghetti sauce or chili at a low simmer, a... More Recommended electric coil ranges Electric coil range Ratings
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Pro-style ranges are stylish, stunning, and make a statement. But despite their high price, they aren't the best ranges we've tested. So before you swipe your credit card check our Ratings. You'll see the top brands, including Viking, Wolf, Thermador... More Recommended pro-style ranges Pro-style range Ratings
Short answer is if you have the vents already in there is a product to make use of these. I would recommend talking to an appliance dealer for your options on this one. I am sure they would steer you in the right direction.
this taken from ehow site:
Slide-in ranges and freestanding ranges use the same installation techniques, with one minor difference: the slide-in range rests on the edge of your counter top. Removing a slide-in range is not difficult but will require a friend to assist. Removing the storage drawer from the slide-in range first will give you access to the power cord and gas shut-off valve, if your unit uses gas
Pull the bottom storage drawer out as far as it will slide. Lift up the front of the drawer and unhook the back of the drawer from the drawer guide. Pull the drawer away from the range.
Reach under the slide-in range and unplug the power cord from the wall outlet. Turn the gas valve to the off position on the house line coming from the wall.
Lift the top of the slide-in range with the assistance of your helper, and pull the range forward enough that you can access the back of the range.
Go behind the range and locate the connection between the house gas line and the range gas line. Disconnect the flexible gas line from the house gas line with a pair of channel lock pliers or a pipe wrench.
Lift up on the rear of the slide-in range while your partner lifts the front. Slide the range out of the cabinet opening and out of the house. Lifting the unit will prevent unnecessary damage to your counter tops.
you measure the ohms on the resister in the key using a digital multimeter. once you get the value you go to the dealer and ask for the number key that matches the resistance, get the key cut.
1 0.402 (acceptable range .386-.438)
2 0.523 (acceptable range .502-.564)
3 0.681 (acceptable range .650-.728)
4 0.887(acceptable range .850-.942)
5 1.130 (acceptable range 1.085-1.195)
6 1.470(acceptable range 1.411-1.549)
7 1.870(acceptable range 1.795-1.965)
8 2.370(acceptable range 2.275-2.485)
9 3.010 (acceptable range 2.890-3.150)
10 3.740(acceptable range 3.590-3.910)
11 4.750(acceptable range 4.560-4.960)
12 6.040(acceptable range 5.798-6.302)
13 7.500(acceptable range 7.200-7.820)
14 9.530(acceptable range 9.149-9.931)
15 11.801 (acceptable range 11.320-12.290)
Sounds like you are only getting 120 volts to the range. If your house has fuses, check for one of the 50 amp ones out. Best if you have a way of testing voltage. Could be a loose / poor electrical connection at the range power recepticle where the cord plugs in, or where the cord connects to the range. Of course it could be in the range wiring or possibly in the range control, but that is not as likely. Get a voltage meter and find out where you are loosing the other half of your 240 volts.