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I've tried for several days to connect to Kodak Easy Share and always get the message: has encountered a problem and needs to close.

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Either the software is corrupted or is not compatible with your Operating System.There might be problems with your hardware device also (Kodak Device). First of all when the error occurs we have to find why this error occurred. We have to get more details about it. To do so: We have to examine the Error Logs.

  1. Please click on the Start Menu. Type Run in the search box - in Vista - or click on Run - in Windows XP.
  2. Type this and hit enter key. Eventvwr.msc
  3. Go to the Application Category. Check for errors (Red oval with X on it). If there are errors - see the details - for the Application please post it here. You can read the messages and understand which Application that the error is related with. Check the Date and Time values to verify that it is the exact error related to this software.
  4. Then go to the System category and check for errors related to the System if you have connected the Device to the PC. If exists please let us know.
Solution: e easiest solution is to uninstall the software and re install. Download the recent version from here. Note that Apple Quick time is required by the application. Download it from here. Installation Instructions and Operating System Compatibility - Now compatible with windows 7 as well.
Please rate the answer as well if it helps you to solve the problem.
Thanks for contacting Fixya!

Posted on Jul 08, 2010

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