Question about Toshiba E-Studio 3511 Color Copier

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Toshiba 3511/4511 suddenly stopped faxing

Toshiba 3511/4511 suddenly stopped receiving or transmitting faxes. Outbound gives me the TX message, inbound a client was told communication error.

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  • jocomile Jul 14, 2010

    Thanks, turns out if was not me at all but the phone company.

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  • Toshiba Master
  • 628 Answers

Try use the monitor button for faxing, check whether there is tone or not.

Posted on Jul 14, 2010

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You will need to select manual under the RX settings. Under fax settings. Rx means receive, Tx means transmit. The fax settings are under additional functios * on keyboard. Or you can put a switch in the phone line. When you tell it manual you will have to be there to receive a fax. In the fax settings there are several options on how and when you receive a fax. Ring settings forward settings things like this can customize your fax. You can set how many rings before it answers. Leave it on auto and set more rings so it won't answer until that many rings. Default is 2 or 3 rings. Give it 5 that will give you time to answer and you can still get faxes when your not there. Play around with it and figure out what works for you.

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I HAVE A SHARP UX-A450 FAX MACHINE AND WANT TO EMPTY THE FAX MEMORY.


MEMORY IS FULL / SEE MANUAL (alternating messages)
The memory is full. You may have too many messages recorded in the answering machine. To erase messages, see below. This may occur during fax reception if too much data is received before the pages can be printed out. If faxes have been received to memory because printing is not possible (an additional message will indicate the problem), resolve the problem so that printing can continue (see Substitute Reception to Memory on page 66). If you are attempting to transmit from memory, see If the memory becomes full on page 57. If you are copying, see If MEMORY IS FULL appears on page 67.

Erasing received messages:
It is important to erase received messages after you listen to them to ensure
that the memory does not become full.
? Erasing all messages: To erase all messages, press FUNCTION, DELETE, and then START/MEMORY.
? Erasing a single message: To erase a single message, press DELETE while the message is being played.


If the memory becomes full while the document is being scanned, MEMORY
IS FULL and SEE MANUAL will alternately appear in the display.
? Press START / MEMORY if you want to transmit the pages which have been stored up to that point in memory. The remaining pages will be ejected from the feeder. After transmission, the memory will be cleared and you can transmit the remaining pages. You will also need to transmit the page which was being scanned when the memory filled up.
? Press STOP if you want to cancel the entire transmission.

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Fax can do copies and send but not able to receive incoming faxes. Did several tests. Modem picks up but doesn't transmit data. LCD screen does not indicate any trouble or alarm.


It's possible that somehow the incoming faxes are going directly to memory and not printing. If there was a Tx issue, you'd get an error message on the LCD screen or a printed out message. Not knowing what kind of machine you have, I can't give you instructions to print from memory but if you check your manual, you should see instructions to both print from memory and set the fax to print automatically.

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The screen keeps on showing " memory full".


Hi,
I can advise you on the 'memory full' problem, mate.

If you get a MEMORY FULL message while scanning the first page of a fax, press Stop to cancel the scan. If you get a MEMORY FULL message while scanning in a subsequent page, you’ll have the option to press Start to transmit the pages scanned
so far, or to press Stop to cancel the operation. In this case, send the fax by the Manual Transmission.
Depending on your typical faxes, MEMORY FULL errors can occur frequently. If this happens, change the Memory Transmission setting back to OFF.
To do this:

Press Function/Set, 3, 9.
This should take you to MEMORY TX
and MEMORY TX: ON?
Then press either the left or the right arrow (< or >) to switch on or off, and press Function/Set.
For the next fax transmission only, press < or > to select
NEXT FAX ONLY and press Function/Set.

This will mean you don't add any more to the memory and may be able to send faxes. There is a possibility that you will only be able to fax using manual transmission, but at least you should be able to use the machine to fax at all!

I apologise if the jargon is confusing, just try to go through the process one step at a time and you should be fine.

Hope this helps :)

Chris (ziraffa)



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Guys,
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You want a TX (transmit) Report. You can have the report printed after each fax is transmitted, including the first page of the fax sent if desired. Follow these steps to turn on the report.

1. Press Menu button
2. Use (left or right) arrows to FAX SETTINGS, press Set button
3. Use arrows to REPORT SETTINGS, press Set button
4. Use arrows to TX REPORT (may be there already), press Set button
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Do you mean to get the paper document back out of the machine? If it doesn't feed out automatically, it may need to be repaired.
If you mean that you want confirmation that a fax was sent, you can turn on the TX (Transmit) REPORT. This will print out the first page of a fax sent successfully.

1. Press the Additional Functions button.
2. Use the arrows to select FAX SETTINGS. Press the Set button.
3. Use the arrows to select REPORT SETTINGS. Press Set.
4. Use the arrows to select TX REPORT. Press Set.
5. Use the arrows to select OUTPUT YES. Press Set.
6. Press the Stop/Reset button.

The machine will automatically print an Activity Report after every 20 faxes (sent or received). If you want an Activity Report at any time:

1. Press the Function button.
2. Press Report button (number 03 on the left side of the keypad)
3. Use the arrows to select ACTIVITY REPORT.
4. Press the Set button.

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If you have had a power outage or spike, it may have reset to factory settings.You have to go into you menue and find the fax settings mode. Go to the receive,make sure it is set to auto.If not you may have a tx/rx board problem.

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