Question about Dell Optiplex GX60 PC Desktop

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Cant connect to cable modem - Dell Optiplex GX60 PC Desktop

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  • Gary Woodruff Jul 09, 2010

    Are you trying to connect via hard wired or wireless? Do you get any error messages?

  • chris Jul 15, 2010

    please tell me about your set up

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  • 31 Answers

Powercycle the modem and pc.
Unplug the modem from the power outlet, do the same with the computer. Leave everything unplugged for 30secs. Then reconnect the modem, wait for the lights to come up, then power up the computer.
If the computer is still not connecting to the modem, click on start, click on search and type in device manager. Then press enter.
Click on the arrow next to Network Adapters. Look for the ethernet adapter, then double click it. if it says that the driver is disabled, just click on enable device.

Posted on Jul 19, 2010

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Posted on Jan 02, 2017

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Can you clarify the problem? I have the same modem. make sure that the coax cable is connected to your wall and that the ethernet cable is going from your modem to your router or computer. If all else fails pull the power chord out of the back (thin black chord) and wait 30 seconds or so, and plug it back in. This will reset your modem.
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Turn the cable-modem off.
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