Question about Avaya Eurostyle 18D Corded Phone

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I have caller id on my avaya phone but I don't know how to find the call log. How do I access the call log for caller id?

Posted by Anonymous on

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You need to do Admin programming to tell the system to log the calls (#317 & #318)

Then you need to put a log button on a lighted button (Feature 23)

Posted on Jul 12, 2010

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1 Answer

Can we have caller ID on the 3158-05


The Avaya 3158-05 does not have a display. It can't show the Caller ID information from the telephone provider. The Avaya 3158-07 PARTNER 18D or the 34D will display Caller ID information if your system is connected to a telephone line. (One of these modules: 206EC, 308EC, or 400EC, is required. If you have a T1 line, you can't get Caller ID.)

I hope this helps.

Cindy Wells

Sep 17, 2013 | Avaya Partner 18 Telephone 3158-05

2 Answers

Is it possible to get caller ID for an incoming call if I have that number saved as a speed dial? If so, how do I get that. My phone is the Avaya IP Office 5410. Thanks


If the number matches the CID number, you should get the name as well. But here is the hard part.
IF your system requires you to dial an access code (say 9 to get an outside line) you may have that speed dial number saved as:
913125551212

If so, the incoming caller ID would have to match exactly, meaning CID would need to show 913125551212 in order for this to work.

BUT, caller id probably only shows 13125551212, and as such, wont work.

Jul 15, 2011 | Avaya 5400 Series 5410 Phone

1 Answer

How can I check past caller id's on the avaya partner 2


Use the log. If the log is not set up, you can not check it out.

Nov 03, 2010 | Avaya 700340193 Corded Phone

1 Answer

AVAYA 5410- want to turn Caller- id off


Do you have access to Manager? You can tag the incoming call which does not show the caller ID of a call until the call is answered.

Jul 27, 2010 | Avaya 5400 Series 5410 Phone

1 Answer

Partner 18d caller id checking


It should say "Calls" on your display. If not, the caller ID log is not set up.

Jul 08, 2009 | Avaya Corded Phone avaparp18d

1 Answer

Turn off caller id


Unfortunatly the only way to do it is to take line access off that phone and have a button call pickup to access ringing line. In this scenario extension wont ring Reffer to programming manual on support/avaya.com Cheers

Jun 10, 2009 | Avaya Corded Phone avaparp18d

1 Answer

Need to know if caller id can be manipulated in an avaya system?


That is something you have to set up with the line provider. Partner can not send caller ID information

Feb 18, 2009 | Avaya IP Office 4690...

1 Answer

CALLER ID 18 D


Feature 23 will get into your call log. To program it to a button on the phone (one with a light is required):
Press Feature 00, press button to be programmed, press Feature 23, press Feature 00

Feb 17, 2009 | Avaya Eurostyle 18D Corded Phone

1 Answer

Do not know how to look through the caller id


You have to have a few programs already set. In admin programming, you will need to set #316, #317 and #318. Then you need to program a log button on the phone, which is Feature 23.

When you hit the log button, you then will see the options to scroll through the calls.

Dec 15, 2008 | Avaya Lucent Partner 616 Phone

1 Answer

Avaya 5610 double display on incoming caller ID


Did you get this fixed. I would double check the firmware files of the phone. And maybe reset it.

Oct 10, 2007 | Avaya 5610 IP Phone

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