Question about SanDisk Sansa e250 MP3 Player

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Sansa e270 freeze if switch on,it indicates,REFRESHING DATABASE"

Hi there friend...i'm having here a problem with my sansa e270.when i try to turn it on the screen will only appear like this" REFRESHING DATABASE " and then freeze.i really had a bad time with this cause i can't use it anymore...can you help me with this????? THANKS IN ADVANCE

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  • kakima Jul 08, 2010

    If you have a microSD card installed, remove it and try turning it on.

    Press and hold the power button for at least fifteen seconds before releasing it. Does that do anything?

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1 Answer

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  • SanDisk Master
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Having gone over a month with no response, I assume the reset solved the problem.

Posted on Aug 20, 2010

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Posted on Jan 02, 2017

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1 Answer

"Refresh Database" never ends!


If you try to load too many songs onto the player initially, it may take up to an hour to get past Refresh database. Unfortunately, if you shut the player off while it is refreshing, it will more than likely ruin your player. Run the Sansa Recovery Tool or Update the Firmware on your Player as a workaround. Make sure the hold/lock switch isn't activated, just as a safeguard.

-Tha Mp3 Doctor

Mar 17, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

Frozen sansa at refresh database


This is from the Sansa Website at http://www.sansa.com/support/sansa_e200/faqs

My e200 freezes on the “Refreshing Database” screen
STEP 1 – Reset the device
  1. Press the Power button and hold it for approximately 10 seconds.
  2. Release the Power button once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater

I this helps please dont forget to rate my answer.

Mar 07, 2009 | SanDisk Sansa c240 MP3 Player

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Sansa e260 firmware


Mine was a bit more FUBAR I guess. I have a Sansa e260. I had rockbox on it, went to switch back to the firmware. Uninstalled rockbox and on reboot... the e260 was refreshing the database and then came to a frozen green screen.

My e260 was already in MSC mode. I did the steps above but was still stuck.

The solution that worked was one posted by "Slaughter" on anythingbutipod.

The ultimate fix for all e2xx v1 problems - Format, enter recovery mode, downgrade firmware Link (you'll need to format the drive), reinstall newest firmware via newest Sansa Updater, reload tunes.


Dec 01, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

No picture on screen


Hi . This can probably solve your problem:
Follow the steps
01. Sansa player freezes on the “Refreshing Database” screen STEP 1 – Reset the device
  1. Slide the Power switch up and hold it for approximately 20 seconds.
  2. Release the Power switch once the device is powered down.
  3. Turn the device back on.
STEP 2 – Download and Install the Sansa Firmware Updater.
If this article did not resolve your issue, please contact us at support@sansa.com.

Oct 30, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Entering recovery mode is not possible


Disengage the lock switch, then try this: Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware.
Wizard.

Jul 03, 2008 | SanDisk Sansa e270 MP3 Player

2 Answers

Mp3 problem


my sansadiske250 showing refreshdatabase

Apr 17, 2008 | SanDisk Sansa e260 MP3 Player

3 Answers

Stuck on refreshing database...


Sounds like it's froze and needs to be reset. -
Press to power on/off, enter menu, or hold 15
seconds to reset your Sansa.
Or-To reset the sansa = Hold down power button for20 seconds.

If that don't work let me know so i can try something Else?

P.S...Please rate accordingly
Thank You
Computerrep

Feb 06, 2008 | SanDisk Sansa e260 MP3 Player

2 Answers

Sansa e270 problem


You cannot - the firm upgrade delted them - you will have to refind them and redownload.

Jan 21, 2008 | SanDisk Sansa e270 MP3 Player

2 Answers

SanDisk Sansa e270 MP3 Player has only 79 songs and 3 GB used


You may have some corrupt data on the device.

It sometimes creates the wrong file allocation and gives you an incorrect representation of the free space.

Try formatting the device in My Computer to erase all of the information and start over.

My Computer>Device Name(e270)>Right Click and select FORMAT.




Best of Luck.

Please RATE my solution BELOW.

Nov 25, 2007 | SanDisk Sansa e270 MP3 Player

4 Answers

Refreshing Database


I love you!! thanks this helped me :)

Jan 28, 2007 | SanDisk Sansa e270 MP3 Player

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