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Keyboard For whatever reason, in video games only, my keyboard stops working unless I hold the shift key. It's not a game setting because it is happening on every game I own. One minute they all worked fine and then I closed out of the game, opened another a half an hour later and it wasn't working except if I hold shift. I checked the drivers and they are up to date, the keyboard works in every other program, but games. I am at a complete loss and would appreciate any advice. James

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  • honny Apr 30, 2008

    will not install

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Removing the existing driver and reinstalling it using a "clean-boot" may resolve the problems you are experiencing. Booting clean is a way to eliminate programs from conflicting with installation of software. Firstly, go to the manufacturer's website and download the latest version of your software/driver. Although you may have the latest version already, it could be corrupted.

Once you have done this, uninstall the existing driver using the add/remove software section in the control panel. Now restart your computer.

Once you have saved the correct software, it is time to "clean boot" your computer. This will ensure no other conflicting software remnant or anti-virus firewall can prohibit the proper installation of your software. I am assuming you are using XP. If not, just let me know and I will provide instructions for your particular OS..

1. Click Start --> Run --> Type MSCONFIG --> Click OK
2. On the General tab, choose Selective Startup
3. Uncheck Process SYSTEM.INI file
4. Uncheck Process WIN.INI file
5. Uncheck Load Startup Items
6. Click on the Services tab
7. At the bottom, check Hide All Microsoft Services
8. Uncheck all boxes in the window or click the button labeled Disable All
6. Click OK
7. Click Restart

Now you can reinstall the downloaded driver. Now do the following:

1. Click Start --> Run --> Type MSCONFIG--> Click OK
2. Replace the checkmarks you previously removed during the "clean boot" process.
3. On the General tab, choose Normal Startup
4. Click OK
5. Click YES, when asked to restart your computer

Hopefully this should resolve the issue. Please let me know how it goes...

Good luck!

Posted on Apr 19, 2008

  • 1 more comment 
  • Swilin Sampson
    Swilin Sampson May 03, 2008

    Hope that helps! Should you have any further questions,
    please feel free to post them here.





    P.S. - If you find that the solution/answer
    I provided led you to, or resulted in a fix, please close the ticket with a FixYa!
    rating.
    I would be very grateful for your show of appreciation.


    If it hasn’t, please do not assign a rating just
    yet. Please post back as to what steps you took, results, etc, and I will try
    to assist you further as best I can. I am here at your service.






    Thank you for using FIXYA!





    Cheers!


    IrishDruid

  • Swilin Sampson
    Swilin Sampson May 31, 2008

    Hi,




    Just wanted to inquire if your issue is resolved, or if there is anything
    further I can do to assist you…





    P.S. -You can rate this solution with one of
    four votes, if you feel your issue is resolved.






    • "FixYa!"
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  • Swilin Sampson
    Swilin Sampson Jun 28, 2008

    Hello,



    Kindly close this thread with a “Fixya” rating if you have been able to
    fix the problem, so that I can remove it from my work queue.



    If the issue is not resolved, please post back with latest developments, what
    steps you took, etc. and I will assist you further as best I can.





    Thank you for understanding,

    IrishDruid



    (We care!!)


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