Question about Xerox Phaser 6130 Laser Printer

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Xerox Workcentre7242 fault/error 116-324. About 2 seconds after the menu appears the fault/error displays.

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  • 2,072 Answers

That indicated the machine is not reading the DIMM network chip.
I would think removing the memory chip , cleaning it and reinstalling it would resolve the issue. It is possible the network board is bad. I suspect just an iffy connection with the DIMM memory .

Posted on Jul 09, 2010

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Error code 04.,025.46


Great answer, My error did not go away and it made me remove the entire ink loader tray and find that one of the metal spring clips came out of place and the heating element came off its place, Thank you Jose Cada so much for that answer.
Here is the sequence to clear the error 04,025,46: ###(print count) on my 8860MFP:
Press SYSTEM button on the dark center section of the control panel, select INFORMATION and then TROUBLESHOOTING then SERVICE TOOLS, when in service tools press and hold the up arrow while still pressing the up arrow press the down arrow. the display should say SERVICE . select ENTER DIAGNOSTIC MODE press enter, WAIT 20 seconds before display shuts off and goes into diagnostic mode, go to function menu. then go to clear ISC fault and enter. ISC=ink stick count fault.

Jul 25, 2012 | Xerox Phaser Office Equipment & Supplies

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Xerox system error


If you are using a Xerox printer, you might have faced a system error problem, similar to "System error 09.038.46:113334" or something within that line.

I faced a similar error message like this a few months ago and i solved it using the following steps.

The ink count sensor flags were stuck.
Verify that the ink is correct and genuine and then reset the system and error message by performing the following steps:

1- Turn on the printer
2- Wait for the xerox logo to begin moving across the display
3- Before the logo is centered on the display (stops moving) press and hold the "back" and "help" buttons on the control panel.
4- Hold both buttons until the display reads "beginning service mode initialization".Release the buttons and the printer reboots into service mode with the "Service Diagnostics" menu displayed
5- Then scroll until you find function menu then click "OK"
6- Scroll until you find "Clear ISC" fault and press "OK"
7- Click back several times and then reboot the machine.

If you follow these exact steps your problem should be solved.

Thank you for using Fixya,
Kenneth.

on Apr 07, 2010 | Office Equipment & Supplies

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Xerox Phaser errors 09,005.49, 09,006.41, 09,007.42, 09,008.43


Hi.
This procedure will clean errors like Note: type errors 09,005.49, 09,006.41, 09,007.42, 09,008.43 ('Ink Loader Fault - respectively cyan, magenta, yellow, black)

Start disconnecting the power cord for ten minutes , then remove the black stick check it and put it back. Ensure you are using original cartridges.


Turn the printer on, to enter the Service menu:

1. -You can access the menu using the FRONT PANEL:
  • Press the down arrow, select "Troubleshooting" from menu and then press OK
  • Press the down arrow until you get "Maintenance Tools" and then press OK
  • While holding the arrow at the top, also press the down arrow at same time, to access the hidden service menu.
  • Scroll down the menu until getting "Enter Diagnostics" and click OK. Wait about 20 seconds, then go to Step 3

2 - If you can not Access the menu because the printer is stuck with the error message on display.
  • If the printer is on, turn it off and wait 10 seconds. Turn the printer back on.
  • Wait to see the Xerox logo on display.
  • Before Xerox logo getting steady on display, press and hold the Back button (back) and 'i' (Help) on the Control Panel.
  • Hold down both buttons until the display shows "Beginning Initialization Service Mode". Release the button and the printer will restart showing the menu "Service Diagnostics".


3 - Scroll using the arrows until "Function Menu" appears and press OK

4 - Scroll using the arrows until you get the command "Clear Fault ISC" and press OK twice to confirm.

5 - Now push the "back" button on the control panel (usually at the left), then press "Exit Diagnostic", then OK twice to confirm.

6 - The printer will restart, and the error message will be gone.

7 - Remove the sticks, check them and load them back correctly.


If the error does not clear, then it is due to a fault, in which case contact Xerox technical support at the number listed on the owners manual.

on Jan 30, 2010 | Xerox Phaser 8550DP Printer

1 Answer

09,037.45:39005


Hi,
This is an error in the ink loader.
It usually means the ink count sensors are stuck, after using 2 - 3 ink sticks. Your code shows that the yellow ink loader is stuck.
Features on the bottom of Xerox ink sticks actuate the ink loader sensor located at the end of each ink loader channel. The sensor detects the movement of the ink sticks to keep a record of ink usage.

Damaged, or Non-Genuine ink sticks may not actuate the sensors. Or using older Phaser 8400 model ink will also cause the 9,03x.4x errors.

  1. Check the ink sticks are genuine, and for the correct model.
  2. Manually verify that the ink stick is able to move in the ink loader chute. Check for broken or incorrect ink sticks.
There is a small chance that the ink count sensor is faulty, or the ink heater has blown.

This fault has to be cleared by running the Clear ISC Fault function, in the Service Diagnostics Menu.

Service Diagnostics > Function Menu > Clear ISC Fault

To enter the Service Diagnostics Menu, start with the power OFF.....

1. Turn the printer power On.
2. Wait for the Xerox logo to begin moving across the display.
3. Before the logo is centered on the display (stops moving), press and hold
the Back and Help buttons on the Control Panel.
4. Hold both buttons until the display reads Beginning Service Mode
Initialization. Release the buttons and the printer reboots into service

Have Fun!

May 11, 2010 | Xerox Phaser 8560DN Laser Printer

1 Answer

Xerox Work Centre C2424 System Error


Hi there
I found some thing maybe do for you it may not be rhe right code you have at this moment but it come in handy for you.



082122a.jpg

31,004.40:6909: it's a mechanical initialization jam error. Pull out the paper tray to make sure it doesn't have a jam. Try also to manually feed some heavy paper or card stock through the printer to make sure the sensor in the preheater isn't stuck.

39,002.40 : DRAM test failure.

39,012.40:56208: "Cycle the power" and if that does not work replace the document feeder.

39,012.41: Document Feeder Optical Failure. Replace the document feeder.

4,0XX.6x: Process Control Software Fault.

· Reset NVRAM and then retest.
· Ensure ground integrity for the system
· Replace the EEPROM chip.
· Reboot the system.
· From the System Setup menu, go to "Information", "Troubleshooting"
· Service Tools menu.
· With the cursor at the top of the Service Tools menu, press both the Up Arrow
· and Down Arrow buttons to display the Hidden Service menu.
· Reset NVRAM is in there.

Also may be handy is this.


4,0XX.6x Process Control Software Fault
Error 04,041.66
Solution 1:

a. Reset NVRAM and then retest.
b. Ensure ground integrity for the system.
c. Replace the EEPROM chip.
d. Reboot the system.

1. From the System Setup menu, go to Information --> Troubleshooting -->
Service Tools menu.
2. With the cursor at the top of the Service Tools menu, press both the Up Arrow and Down Arrow buttons to display the Hidden Service menu.
3. Reset NVRAM is in there


Solution 2:

1. Turn the system power ON.
2. Wait for the Xerox logo to begin moving across the display.
3. Before the logo is centered on the display, press and hold the Back and Info buttons on the control panel.
4. Hold both buttons until the display reads “Beginning Service Mode Initialization”. Release the buttons and the system reboots into service mode with the Service Diagnostics menu displayed. Hope it will help you in some way of finding the fault. Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Feb 03, 2010 | Xerox WorkCentre C2424DN All-In-One Laser...

1 Answer

Xerox docucolor 1632 displays 006-382 and 004-347 fault codes


for the second message error :ibt edge sensor touches belt edge
for the first message error :ros sos c length

May 07, 2009 | Xerox DocuColor 1632 Laser Printer

1 Answer

System error on xerox 8560dn 09 038 46 8515


ink count sensor flags are stuck.verify the ink is correct and genuine and then reset the error by doing the following
1- turn the printer on
2- wait for the xerox logo to begin moving acroos the display
3- Before the logo is centered on the display (stops moving) press and hold the back and help buttons on the control panel.
4- Hold both buttons untill the display reads beginning service mode initialization.Release the buttons and the printer reboots into service mode with the Service Diagnostics menu dislayed

scroll untill you find function menu then click ok
scroll untill you find Clear ISC fault and press ok
click back several times and then reboot the machine.
Good luck and let me know.

May 07, 2009 | Xerox Phaser 8560MFP Laser Printer

1 Answer

I get this error 09.038.46:16890, Xerox 8560


9038 Means that the inck count sensor flags are stuck after melting 2.5 ink sticks for your black ink. Are you running Genuine Xerox Ink? If so then you need to run the "Clear ISC Fault" test to clear the error. This is done in the diagnostics menu. To get to the diagnostics menu shut your printer off then do the following.
1.) Hold down the back and info buttons
2.) while holding the buttons turn your printer on
3.) keep holding for 30-45 seconds

The "Clear ISC Fault" is located under the Functions menu.

After you have run the "Clear ISC Fault" verify that the black ink sticks are able to advance in the ink loader chute. Check and make sure there are no broken ink sticks or wrong ink types and remove them.

Mar 19, 2009 | Xerox Phaser 8550DX Laser Printer

1 Answer

User gets the above error on the actual printer " error 09.038.46:43938 "


Solution:
  • Turn off the printer. Turn on the printer.
  • As soon as you see XEROX start moving across the display hold down the back and help buttons until you see "beginning service mode" on the display.
  • Release the buttons, it will now come up in the service mode.
  • Scroll down to the function menu, hit ok, scroll to clear isc fault, hit ok. Hit the back button to get back to the first menu then exit diagnostics, hit ok when it asks if you want to restart in customer mode.

Mar 12, 2009 | Xerox Phaser 8500N Printer

3 Answers

Xerox Phaser 8500DN printer error : 09,037.45:67244


09,03x

35 = Cyan
36 = Magenta
37 = Yellow
38 = Black


The error indicates an ink stick was jammed. You have to clear the ISC (ink stick count) error.

Turn off the printer.
Turn on the printer.
As soon as you see XEROX start moving across the display hold down the back and help buttons until you see "beginning service mode" on the display.
Release the buttons, it will now come up in the service mode.
Scroll down to the function menu, hit ok, scoll to clear isc faault, hit ok.
Hit the back button to get back to the first menu then exit diagnostics, hit ok when it asks if you want to restart in customer mode.

Mar 05, 2009 | Xerox Phaser 8550DX Laser Printer

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