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Blackberry tour does not have any sound even after changing sound profile to several different settings.

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Blackberry tour does not have any sound even after changing sound profile to several different settings.

Posted on Jul 08, 2010

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Sound is not working on tour9630


Internal speaker sound volume is controlled by the rocker switch on the right side - directly below the headset jack. This will control both the private listening mode volume level and the volume of speaker when Speakerphone (or MP3 audio) is selected. The speakerphone mode is toggled on and off by pressing the "$" key (to the right of the "M" key).

Ringer volume is controlled by first selecting one of the seven customizable profiles under the speaker icon on the top left of the screen (below the battery gauge). Move the cursor to highlight the speaker icon and press the track ball. Choose the desired profile: Normal, Loud, Medium, Vibrate Only, Silent, Phone calls Only or All Alerts Off. Repeat the process - but this time scroll all the way past the profile list - and choose "Edit Profiles" instead. Here you can select the profiles one by one (or even add a new one) to customize them to your liking. You decide the sound, volume,etc for all the alerts for each profile. It provides a huge amount of customizing choices.

Finally, you can freely download the 314 page Blackberry Tour 9630 User Guide to learn about all the functions and tips using the phone.

Please rate my reply if it was helpful. Thanks and good luck!

Oct 05, 2011 | RIM BlackBerry? Tour 9630 Smartphone

1 Answer

Ringer is marked as off on my blackberry bold 9700 and i have no sound


Hi,Sound profiles define how your BlackBerry device alerts you of phone calls, messages, reminders, and browser content.

Your device has a Normal sound profile and six other preloaded sound profiles: Loud, Medium, Vibrate Only, Silent, Phone Calls Only, and All Alerts Off.

By default, some of the settings in the preloaded sound profiles are based on the settings in the Normal sound profile. For example, when you change the ring tone in the Normal sound profile, the ring tone in the Loud, Medium, and Phone Calls Only sound profiles is automatically updated. If you do not want specific settings for a preloaded sound profile to update automatically when you change the corresponding setting in the Normal profile, you can manually change the settings in that preloaded sound profile.

You can create custom sound profiles. When you assign a custom ring tone to a contact, the ring tone is always active and does not change when you switch sound profiles unless you switch to the All Alerts Off sound profile. Call and message notifications for your contacts might be audible even if you switch your sound profile to Silent or Vibrate Only.

You can change, rename, and delete most preloaded sound profiles. You cannot delete the Vibrate Only sound profile and you cannot change, rename or delete the All Alerts Off sound profiles. You can change the Normal sound profile, but you cannot rename or delete it because some of the settings in the other preloaded sound profiles are based on the settings in the Normal sound profile.


Sound profiles define how your BlackBerry® device alerts you of phone calls, messages, reminders, and browser content.

Your device has a Normal sound profile and six other preloaded sound profiles: Loud, Medium, Vibrate Only, Silent, Phone Calls Only, and All Alerts Off.

By default, some of the settings in the preloaded sound profiles are based on the settings in the Normal sound profile. For example, when you change the ring tone in the Normal sound profile, the ring tone in the Loud, Medium, and Phone Calls Only sound profiles is automatically updated. If you do not want specific settings for a preloaded sound profile to update automatically when you change the corresponding setting in the Normal profile, you can manually change the settings in that preloaded sound profile.

You can create custom sound profiles. When you assign a custom ring tone to a contact, the ring tone is always active and does not change when you switch sound profiles unless you switch to the All Alerts Off sound profile. Call and message notifications for your contacts might be audible even if you switch your sound profile to Silent or Vibrate Only.

You can change, rename, and delete most preloaded sound profiles. You cannot delete the Vibrate Only sound profile and you cannot change, rename or delete the All Alerts Off sound profiles. You can change the Normal sound profile, but you cannot rename or delete it because some of the settings in the other preloaded sound profiles are based on the settings in the Normal sound profile.


Change a sound profile

If you change a setting in a preloaded sound profile that is based on the Normal sound profile, that change will override the corresponding Normal sound profile setting in the preloaded sound profile.

1. On the Home screen, click the Sounds icon.
2. Perform one of the following actions:
* To change the active sound profile, click Set Ring Tones/Alerts.
* To change a custom or preloaded sound profile, click Edit Profiles. Click a profile.
3. Click the application or item that you want to change.
4. Change the notification information.
5. Press the Menu key.
6. Click Save.
7. Press the Menu key.
8. Click Save.


Hope that helped...

Feb 08, 2011 | RIM BlackBerry Bold 9700 Smartphone

1 Answer

How do you change ring tone for a text message on a blackberry tour 9630


Go to the sounds icon in the upper left corner of your main Home screen (the one that looks like a speaker with sound coming out of it). Scroll down the list that appears and select Set Ring Tones/Alerts. Click Messages, then SMS Text. Select the ring tone and volume that you want for text messages, as well as any other options (like vibrate) and then exit out and save your changes.

Jun 11, 2010 | RIM BlackBerry? Tour 9630 Smartphone

1 Answer

My ring tones have stopped working on my Blackbery


There may be a setting that got adjusted somehow. Go into your Options (the wrench icon) and select "Sounds and Ringtones." Under "Ring Tone," there is a volume setting -- make sure it is not set to "Silent." Underneath that, there is a setting called "Play sound" -- make sure that's set to "Always"or "Out of holster."

Do other sounds work on your BlackBerry (such as music files, video clips, or alerts)?

Jun 01, 2010 | RIM BlackBerry? Tour 9630 Smartphone

1 Answer

How to set my phone to vibrate only


On the main Home screen, go to the speaker icon in the upper left corner (right below the battery gauge) and click it. Then choose "vibrate only" from the list of sound profiles.

May 13, 2010 | RIM BlackBerry? Tour 9630 Smartphone

1 Answer

My Tour Blackberry Phone won't ring


First, setup a custom Sound Profile with your own setting, name it anything you want, such as: "Mine!" Make the profile active and test it by calling yourself from a landline. All of the *very* simple instructions for setting up a custom "Sound Profile" are on support.blackberry.com - just search for model 9630 User Guide. - Very simple, only takes a few minutes to step-through the instructions. P.S. WHILE the Power is on.........Take the battery out for a few seconds and put it back in. This performs a Soft-Reset on the phone and does not delete or erase anything.

Sep 01, 2009 | RIM BlackBerry Bold 9000 Smartphone

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