Question about Lexmark X8350 InkJet Printer

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I cannot send or receive faxes. The Transmission Error report says phone line error. I don't know how to set up the fax software; cannot find my Lexmark x8350 manual. Thank you.

Posted by Anonymous on

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Please follow the steps given below:
1. Press "Fax Mode" button.
2. Press "Menu" button.
3. Use the "Down Arrow" till the display reads "Maintenance."
4. Press "Select."
5. Use the "Down Arrow" buttons till the display reads "Reset Defaults."
6. Press key pad "1."
7. Press "Select."
Please let us know the results.

This will restore to factory default

Posted on Sep 08, 2010

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Posted on Jan 02, 2017

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1 Answer

ECM error message


Noise in the phone line, or low signal strength during fax transmission can result in fax failures. Noise or poor signal strength can cause a partial or complete loss of fax information during transmission. When Error Correction Mode (ECM) is on, the receiving fax machine checks the fax information for errors during reception. If the receiving fax machine detects an error, the receiving fax requests that the sending fax resend the information. Resending all or part of the information can make transmission times longer, but helps improve the quality of the received fax.
If the phone line quality or signal strength is extremely poor, sending a fax can fail. Turning off ECM can improve the ability of the product to send a fax successfully when the phone line quality is poor. However, the image quality of the received fax might be poor.
If ECM must be off to send faxes successfully, have the telephone service provider check the phone line quality. For an HP Fax, turning off ECM from the control panel does not necessarily mean that fax transmission will not use ECM. Fax products use ECM as follows.
  • All faxes sent in color use ECM.
  • All faxes sent at the highest transmission speed use ECM.
  • The ECM setting affects only sent faxes, not received faxes.
Enabling or disabling Error correction mode (ECM)
  1. On the product control panel, press the Menu button (c01743394.gif ).
  2. Use the arrow buttons (c01073166.jpg ) to select Basic Fax , and then press the OK button (c01335940.jpg ).
  3. Use the arrow buttons (c01073166.jpg ) to select ECM Mode , and then press the OK button (c01335940.jpg ).
  4. Use the arrow buttons (c01073166.jpg ) to select On or Off , and then press the OK button (c01335940.jpg ) to confirm the setting.
  5. Press the Back button (c01496476.gif ) twice to return to the main screen.

Mar 06, 2014 | HEWLETT-PACKARD HP 2140 Fax

1 Answer

On my activity report, under comment is states TX ECM I know the TX is transaction (I think?) what does ECM stand for


ECM (Error Correction Mode)
The Error Correction Mode (ECM) is a way for the fax machine to check the integrity of a fax transmission while it is in progress. ECM transmissions are possible only between machines that both have the ECM feature. If they do, you may send and receive fax messages that are continuously checked for their
integrity.
Sufficient memory must be available in your FAX/MFC for this feature to work.ECM (Error Correction Mode) Detects errors during fax transmission and resends the page(s) that had an error.
If you have Call Waiting, RingMaster, Voice Mail, an answering machine, alarm system or any other
custom feature on a single phone line with your fax machine, it may create a problem sending or
receiving fax data.
For Example:
Your Brother machine handles the Caller ID and Call Waiting/Caller ID subscriber services.
However, if you subscribe to only Call Waiting or some other custom service and its signal comes
through the line while your machine is sending or receiving a fax, the signal can temporarily interrupt
or disrupt the fax data. Brother's ECM feature should help overcome this problem. This condition
is related to the telephone system industry and is common to all devices that send and receive
information on a single, shared line with custom features. If avoiding a slight interruption is crucial
to your business, a separate line with no custom features is recommended.

Jan 20, 2011 | Brother IntelliFAX 2800 Laser Fax

1 Answer

Brother IntelliFax-2820 Plain Paper Laser Fax does not automatically print a transmission report each time we send a fax. Is there a way to automatically have that happen. We can't find it.


You need to set up the Transmission Verification Report and Journal Period in the menu table.
Press Menu/Set, 2, 4, 1.
-OR-
Press Menu/Set, 2, 4, 2.
You can use the Transmission Report as
proof that you sent a fax. This report lists the
time and date of transmission and whether
the transmission was successful (OK). If you
select On or On+Image, the report will print
for every fax you send.
If you send a lot of faxes to the same place,
you may need more than the job numbers to
know which faxes you must send again.
Selecting On+Image or Off+Image will print
a section of the fax's first page on the report
to help you remember.
Note
When the Verification Report is turned Off or
Off+Image, the Report will only print if there
is a transmission error, with ERROR in the
RESULT column.
1 Press Menu/Set, 2, 4, 1.
2 Press ? or ? to select On, On+Image,
Off or Off+Image.
Press Menu/Set.
3 Press Stop/Exit.
Printing reports
1.XMIT Report
2.Journal Period

Nov 15, 2010 | Brother IntelliFax-2820 Laser Fax

2 Answers

Getting Error TX Report: Result 'NG' - what does this mean???


It means No Good or Not Good, fax was never received for a number of reasons.

Oct 07, 2009 | Canon FaxPhone L75 Plain Paper Laser

1 Answer

I have Linksys modem no AM300.I try and send a fax and it will not go through Error report "NO Answer" BUT I know fax machine on other end is ok.Internet is ok.Can you help John


Even though you have internet, have you connected a phone line? Most fax machines/software rely on the phone line. I don't know how you are sending a fax. If you are sending a fax directly from an all-in-one, you'll need to connect the phone line to the back of that device. If you're sending a fax using a program on the computer, you'll need to connect the phone to the back of the computer.

You can temporarily disconnect your land-line phone and connect it to the all-in-one or computer. Just remember to reconnect it when you are done so you can receive phone calls.

I hope this helps!

Sep 07, 2009 | Linksys Computers & Internet

1 Answer

How do i retrieve fax report from hp 4215 all in one


1 Press Setup.
2 Press 1, then press 1.
This selects Print Report and then selects Automatic Reports Setup.
3 Press ! to scroll through the following report types:
– Every Error: prints whenever there is any kind of fax error (default).
– Send Error: prints whenever there is a transmission error.
– Receive Error: prints whenever there is a receiving error.
– Every Fax: confirms every time a fax is sent or received.
– Send Only: prints every time a fax is sent.
– Off: does not print fax reports.
Note: If you select Send Only, you will also receive error reports if there is
any kind of error generated.
4 Press OK to select a report

More information? you can download manual here
http://h10032.www1.hp.com/ctg/Manual/c00095626.pdf

Sep 05, 2008 | HP Officejet 4215v All-in-One Printer

1 Answer

Confirmation page


You can configure your HP all-in-one so that it automatically prints error and confirmation reports. If you need printed confirmation each time a fax is sent, follow these instructions before sending any faxes and select Send Only. To set automated report options from the control panel Press Setup. Press 2, and then press 1. This selects Print Report and then selects Fax Report Setup. clip_image001.gif Press to scroll through the following report types: Every Error: prints whenever there is any kind of fax error (default). Send Error: prints whenever there is a transmission error. Receive Error: prints whenever there is a receiving error. Every Fax: confirms every time a fax is sent or received. Send Only: prints every time a fax is sent indicating whether the fax was successfully sent or not. Off: does not print any error or confirmation reports. Press OK to select the report.

Jul 29, 2008 | HP OfficeJet 6210 All-In-One InkJet...

2 Answers

Cannot fax w/ phone line


A lot of Voice Over IP phone providers don't support FAX or you have to pay extra for it. If thet refused to help, then they probably don't support it, if they did, they would try to get you to buy it. FAX data is not always compatible with VOIP transmission. Not much you can do about it, except compalin louder to them. If it is possible to set the baud rate of your fax slower, that might help.

Jul 03, 2008 | Dell 946 All-In-One InkJet Printer

1 Answer

Cannot send or receive fax


you may wish to try this link, and see if you find what you are seeking

www.lexmark.com

Apr 23, 2008 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Cannot send or receive fax


Is the fax also connected to the pc, it may be monopolising the line.

Jan 24, 2008 | Lexmark X4270 All-In-One InkJet Printer

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