Question about Brother IntelliFax-4100e Fax

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Getting thick black line on edge of paper on all faxes coming thru

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If it is just on faxes you are receiving and not on ones you send it sounds like it may be your drum. You may have a small tool in the fax to gently rub across it and clean it. check your manual to make sure. In worst case scenario you will have to get a new drum. Look on line for your model. Other wise if it's on copies and faxes you send as well it's going to be the thin piece of glass right where the pages are being feed in that needs to be cleaned

Posted on Jul 08, 2010

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