Question about SimpleTech Signature Mini 250GB External USB 2.0 Hard Drive - White Marshmallow

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I can't get my Simple tech mini 250GB to work Please Help!

Hi there, I can not seem to get any computer to read the simple tech signature mini 250GB. I was working on it the other day and all of a sudden "my computer" stopped responding and the screen froze. My Computer would not work until I unplugged it. I tried it to plug it in on my Mac as well and it Reads it but shows nothing in it and also freezes until it's unplugged. When I plug it back into my PC it won't even recognize the driver anymore. My computer keeps freezing anytime I plug it in and I have no way to retrieve my files. I am freaking out because I have years of my business files on it and I need to access it. I am not advanced with computers and need HELP!!!!!!! Please can anyone help me. I have been reading tones similar things on-line but nothing seems to work. Please Help!! Thanks in advance for anyone who can help me.

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Basically external usb drives are all the same. They have a usb interface and a drive interface. What happens is the usb interface usually dies after a while. The hard drive and your data are perfectly fine but you can't get at it.

There a re a few ways to fix this. One you can send to a data recovery center and spend $500 plus to get your data. You can sometimes send it in to the manufactuer but they don;t garrentee anything. Or you can buy a new external USB drive enclosure and put the drive out of yours into the new enclosure.

The drive inside is a standard laptop or small format harddrive. Absolutely nothing special about them. The hardest part of this is actually figuring out how to get the original enclosure apart. Once you get it open (or the tech does) then you just unplug the power and dat and remove any mount screws (maybe 4) and then revrese all of that into the new enclosure. Plug it in and you will have your data back. Thats all there is to it.

There are a couple of things to watch for. One is you may need a drive adapter dpending on what size or format of hard drive is in there. These are just a $3 cable adapter. The other thing is the odd enclosure formats or acesses the drive a differant way. If this is the case then waht you will need to do is get the same type of enclosure and move the drive. This is a bit more annoying and expensive but still cheaper than the data retrieval service by far. Even worse case you should be under $200, if its a normal usb setup then can be $20 plus labour.

Anyway don't panic your data should be fine.

Posted on Jul 08, 2010

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