Question about Microsoft Xbox 360 Console

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Whenever I put Halo 3 or Call of Duty 4 or anything into the console it says "reading" for a while on the Xbox 360 Dashboard then it just says "open Tray" and does not start the game. I keep trying over and over again but whenever I put a disc in it won't start up and the disc does not have scratches on it. What should I do?

Posted by Anonymous on

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Hi,

Clear the system cache:
1. On the console, go to My Xbox, and then select System Settings.
2. Select Memory.
3. Highlight any storage device, and then press Y on your controller.
4. Select Clear System Cache. If Clear System Cache is not available, use the following controller button sequence to clear the system cache: X, X, left bumper,right bumper, X, X Note If you don't see a system maintenance prompt on the screen, try pressing the button sequence again.

Try playing discs without the hard drive in:
1. Turn off your console.
2. Locate the hard drive on your console.
Press the release button on the hard drive and lift the hard drive from the console.
Turn on your console.
3. Try to play a game disc.

If this resolves the problem, you will need to replace the hard drive.If not, do the same thing for your memory units. If it works without them,they may be bad.
Thank you !!

Posted on Jul 08, 2010

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  • Expert
  • 297 Answers

Yes this is because of the sensors on the back of the drive overheating to fix it you need to stop the heat build up you can do this with a good guide or you can send it in and they will fix it for you.

Posted on Jul 08, 2010

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2 Answers

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Try using a DVD/CD lens cleaner (found at walmart/best buy).

The games are read by the lens, and processed through the internal graphics system. But the Dashboard ( and possibly the guide too) don't have to go through the lens.

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It may be that the CD you use is scratched. Put it against the light to see if anything is on there..

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