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My hotmail password does not work, do not know why as I never gorgot it. Tried to use forgot password but unfortunately I forgot the check question answer and I did not record any alternate mail address in my record. Please what can I do. my hot mail address which password does not work is samy_11a@hotmail.com

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You should contact Hotmail (Microsoft) directly.
Link: https://support.msn.com/contactus.aspx?&st=1&wfxredirect=1
Honestly this is going to be hard to recover as this is a free service and they are going to have a hard time to verify who you are since there is no identifying information that is stored within their system such as (Address, Phone Number, CC, etc.)
Best solution would be to register for a new one, update your e-mail with social networking sites, your online banking, other services/websites you registered for.
Also remember use valid answers when it comes to security questions so you don't have a future problem down the road.

Posted on Jul 08, 2010

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