Question about Panasonic (TH-50PZ700U) Television
Our Panasonic TV caught fire last night. The fire department said the tv had a defective power source/cable which cause it to overheat and send up a flame to our ceiling. Fortunately, we were home, so we had smoke damage, but no one was injured and our home didn't burn. Where do I go for help on this situation? This could have been tragic.
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Posted on Jan 02, 2017
hello, you have a either your su, sd or sc boards fualty and it is a driver sos1 thats what the manual reads the best thing to do if your not electronically inclined or able to fix it is to get a service manual and make sure it is for your specific model and size you will find what the 7 blink codes mean, on my side i have a 42 in pana the service manual for this set and your is similar so since it is not the same model i cant tell you exactly what the truoble is but your best bet is to find a service manual find the 7 blink fualt then without getting ripped off you will know what the service man needs to do if you dont know or cant replace the parts yourself that is besides having to download firmware from your computer to a sd card and update your set but you need to solve the blinking code first it may solve the entire issue. the tv should come on when you resolve the blink codes or replace the fualty board or boards
Posted on Oct 14, 2009
SOURCE: 42" Plasma TV Problem
the problem for 7 blinks is an Interface board. Had mine fixed yesterday. Apparently there is a glitch in the interface board that sends signals to the television. Basically the glitch shorts out the board and the t.v wont turn on and you will see the power light blink 7 times pause then 7 more. They replaced the board with a new one and updated the software on the new interface board. It works like new and i couldn't be happier to be watching it again. Hope this helps everyone else out.
Posted on Feb 13, 2008
I had this problem in 2007 / 2008 here is what happened to me.
Jan 09, 2008 - I also have brought the unit to the authorized Panasonic repair facility and the problem is a failure in the P-board which is the power supply board. The P-board needs to be replaced. The repair will cost $475 plus tax. $250 is for labor. The unit was nop more than two months out of warranty. This does not speak well for Panasonic. I have been researching the problem and it looks like this has happened to many of the Panasonic plasma TVs.
Jun 14, 2008 - As an update to my problem with the failed P board. Contacted Panasonic Service and talked to a customer service representative. I told them how I have purchased many Panasonic products and how unhappy I was with the failure of the product. They proposed paying the labor cost of $250 and I would pay for the part. I just hope it does not happen again.
Posted on Oct 14, 2009
RE TUNE UR TV AGAIN AND LET IT FIND ALL THE CHANNELS.......IF PROBLEM PRESISTS CALL PANASONIC SERVICE AND TELL THEM OR PROBLEM U HAVE IM SURE THEY WILL TELL U WHAT TO DO .........OR MAY OFFER U FREE SERVICE......WHAT WILL BE UNDER THE WARREN TIE U HAVE FOR 12 MONTS
Posted on Nov 20, 2009
With this symptom, it is impossible to tell what the exact "Cause" of this symptom is. The LED's do not tell us what is wrong, sometimes it may indicate the "Area" in your case it is the X board. BUT thats NOT where the "Fault is" thats just the part that is affected. These days unlike the "Old" analogue days it just isn't realistically possible to fix anything but the most basic of problems with todays sophisticated units. This is quite apart from the Safety aspect, any unit that can cause a firs or have an explosion, or both, is NOT to be treated lightly, and and the repairer, of the unit is legally responsible, another thing to think about. Also, one must have tools, a Multimeter, a soldering iron, a deslodering iron, an oscilloscope, a signal tracer, tools, and most important of all, a Service Manual, without which, there is no way to even begin to understand and fix it, and more importantly Program it, AFTER it has been fixed. As these days a TV, is a PC, a Tuner, and an HDTV Monitor, and more, all in one. in the "old" days TV"s were more, rudimentary, and built to last for 20 years, and a "Parts" supply was set aside. They usually used to fail for only a few reasons, and they while still difficult, were less difficult to repair. Electrical knowledge was transferable, and they could be and would respond to, This-is-the-symptom-This-us-the-Fix, But that no longer applies, as now, it can be a Fault on I squared Bus, or "Sensor" failure, or it simple may have "Crashed" just like a PC, It could be a Diode go bad, and that will stop the whole thing. You see, in the day, the sets were Very "Fault Tolerant" because they were Analouge, and a faulty, component, or more sometimes, the set would always diplay something usually, and when they didn't it was one of anly a few things, sure there are always the horrid ones, and there are pleanty of those, but all in all it was quite easy. But with Digital Electronics, it either goes, or it doesnt, there are usualy few half measures. I mean thats the definition of logic either going or not. So it can take very little to completely paralyse a set, and generally give the only sysmptom, it can, by not working, usually No picture, or the like. So you, see the list is endless almost for any given SYMPTOM, as that is what is being seen, not the cause, as I keep going on about. Also any fault, usually involves the Power Supply, it is either the cause, the cause of the damage, or it is damaged. or ALL of them. Then after you have done the electronic repairs, you then must program the set to work, and align, and set up in general, any one of those settings missed or done wrong, back to square one. So, it is nearly always my professional opinion that one should always get a "Quote" form the manufacturers recommended service center, I cannot stress how important that last point is. It is even worth the cost of shipping. you see an authorised service agent, will have trained staff, trained on their brand, also they have first hand access to parts, original parts. This will actually save you money and ensure you can actually get it back fixed. Of course asking for a "Quote" also gives on the option of repair or replace. Often my clients,do not go through with repair, unless it is moderate, but in some of the more costly jobs they see it, as do i, that a replacement, with a warranty, is a better option. As an aside here, one could then tear the TV down, and sell the Known Good bits. You'd be surprised who needs parts, i myself often must by from third party sources to effect a repair. So money could be recouped, somewhat,and help out someone else.
Posted on Apr 17, 2010
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