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First: Shouldn't you have addressed you comments to Lexmark?
This is a site where questions are answered by people from all over the world - I doubt that there is anyone answering questions here who works for Lexmark.
Note: I totally agree with you on the fact that manufacturers should produce Linux drivers - but here's the rub - there are so many versions of Linux that a manufacturer would need to write so many versions of a driver that it would be uneconomical. It would be much easier if there were fewer versions of Linux (at least only a few core versions - say Debian and RedHat only) rather than every version of Linux requiring it's own software and drivers etc.
And yes it would be good for Manufacturers to release the code to anyone who asked for it - but where is the Commercial Security in that?
I like Linux - but I think it is about 10 years away from being a mature and user friendly Operating system. The primary need for Linux programmers is to start using Standards when developing their OS. Think of this problem as an analogy - It wouldn't matter what size or design wheel was created if it used the same axle bearings and hub as everyone else. It could still be put on the cart and used.