Yep simple problem .. step 1 : close the machine (power off) step 2 : push the button in the right side (up) of the macheine (means with your left hand) step 3 : open the cover and pull the toner step 4 : normally you shoul find a remaining piece of paper not correctly printed stuck inside step 5 : take it off..power on ..there you go :)
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So are you getting the toner out light? The light that looks like a stack of 6 dots? Or are you getting another symbol? If you are still getting the stack of 6 dots then your new toner must be defective.
Here's the process:
1) Make sure that the printer is turned on. Open the front cover.
2) Take out the drum unit and toner cartridge assembly
3) Push down the green lock lever and take the toner cartridge out of the drum unit.
4) Be sure to seal up the toner cartridge tightly in a suitable bag so that toner powder does not spill out of the cartridge.
5) Unpack the new toner cartridge. Hold the cartridge level with both hands and gently rock it from side to side five or six times to spread the toner evenly inside the cartridge.
6) Pull off the protective cover.
7) Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in
properly, the lock lever will lift automatically.
8) Clean the primary corona wire inside the drum unit by gently sliding the green tab from right to left and left to right several times.
9) Put the drum unit and toner cartridge assembly back in the printer. Close the front cover.
That's it. You may also want to download the user manual as it has photos along with the instructions above. You can obtain that at:
Hope this helps!!
Make sure that the printer is turned on. Open the front cover. Slowly but firmly pull the drum unit and toner cartridge assembly out of the machine. Push down the green lock lever and take the toner cartridge out of the drum unit. Unpack the new toner cartridge. Hold the cartridge level with both hands and gently rock it from side to side five or six times to spread the toner evenly inside the cartridge. Pull off the protective cover. Put the new toner cartridge firmly into the drum unit until you hear it lock into place. If you put it in properly, the lock lever will lift automatically. Clean the primary corona wire inside the drum unit by gently sliding the green tab from right to left and left to right several times. Put the drum unit and toner cartridge assembly back in the printer. Close the front cover.
If you want even more detailed information, there is a how to guide with ilustrations on each step on the Brother website.
if you got the seals of of the new cartridge, then sometimes opening and closing the toner door will help the indicator go away. I have 2 of these and sometimes it takes a bit for the toner to work it's way into the system.
try to install the cartridge again and see if it can print.or u can reinstall the printer drivers. if the problem still persists then visit below mentioned link for a free diagnosis. http://tinyurl.com/m7ghqz
On the LCD display choose the 'Reset Menu'Then within that menu keep going through the (many) options 'till you get to 'Change Toner K' (K for black, C for Cyan, M for magenta,Y for yellow). Once you select the appropriate Toner it will rotate to offer the toner for replacing. Open up the cover at the front, reach inside and change the position of the coloured part of the toner cartridge on the R/H side to the Unlock symbol and then ease the cartridge out. It comes out at a slight angle as the part you move to unlock it comes out slightly ahead of the other side. Put the new toner cartridge in and turn the coloured part to the locked symbol and close up.
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To get every bit of toner powder out of the cartridge, first remove the
toner unit from the drum assembly. Second, find the little circular
window on the right-side of the toner cartridge. Third, place a piece
of black electrical tape over the clear window, cannot be clear tape.
Fourth, re-install the toner cartridge into the drum assembly. Last,
put the complete unit back into your printer. This worked for me.
I had the same problem today with my printer. All of a sudden, the first and fourth light lit up. I contacted Lexmark and they said my toner cartrigde needed to be replaced.
The problem is caused by the little chip under the cartridge. I replaced the chip with an old one I had on another cartridge and I got the printer to work again.
You can buy a replacement chip from Lexmark or from a jobber selling replacement cartridge or toner refills.
Hope that helps.
The J1 error means the toner cartridge needs to be replaced. Since you just replaced the cartridge, you should remove the cartridge and repeat the following steps..
Shake the new toner cartridge
horizontally four or five times and then
remove the cover.
Slide the new toner cartridge in until it
locks in place.
It sounds like the cover may still be on the cartridge.