Question about Jenn-Air JCD2389G Side by Side Refrigerator

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Water is spraying out the white plastic cap on the back of the re*** when water runs to fill the ice maker. There is a plastic water line attached to this white plastic cap located on the back of the *** behind the ice maker. What is thi part called and can I replace it?

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Sounds like the fill tube to the icemaker has frozen shut. The fill tube will need to be thawed out. The possible cause could be a water valve malfunction or if the ref has a water filter built in, it may be clogged and need replaced.

Posted on Jul 07, 2010

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Posted on Jan 02, 2017

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1 Answer

Water going to ice maker


Try swapping the wires on the dual water inlet valve. It’s on the back where the water supply comes in. Then try the water dispenser. The water should go to the ice maker. This will tell you weather or not the ice maker valve is working and if the line is clear.

The water inlet valve on the back of unit opens when the ice maker needs water. If the valve doesn't seal good because of sediment or wear it will continue to drip and when the water reaches the ice maker supply tube it will freeze blocking the fill tube.. You can take the water line off the valve and watch to see if it drips.

Apr 20, 2010 | Whirlpool Gold White-on-White 21.9 cu. ft....

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Hi there, We are having problems with our ice maker on our GE Profile Model # SRD2054W, purchased October 1995. I know it's old, but it has been a good appliance until now. The ice maker fills but the...


What you think is probably correct. Water valves can seep water and freeze the fill tube. Remove the ice maker and the fill tube remove ice from the fill tube and replace the water valve.

Apr 16, 2010 | GE Profile 23.1 Cu. Ft. Side-by-Side...

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Ice cube maker not working. I saw water frozen in the plastic shute leading to the ice trays.I used a hair dryer to melt the ice in the shute. The white gear IS turning. Still no filling of water. Door...


Normal 0 MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-fareast-font-family:"Times New Roman";} The water inlet valve on the back of the unit where the water supply comes in can have a slow leak and will cause ice to buildup and block the fill tube. Disconnect the ice maker line from the valve and watch to see if it has a slow drip. It doesn’t take much to eventually block the fill tube.
The valve can leak because of sediment in the water preventing it from closing or low water pressure.

Jan 02, 2010 | Whirlpool ED2FHEXN Side by Side...

1 Answer

Water squirts out the back of my Kitchen Aid Superba where the water line enters the fridge. This happens when the ice maker tries to fill with water.


make sure that the water supply line is tight. the line that comes from the wall should be copper or stainless steel braided line. if it is the clear plastic line get rid of it as it is more prone to kink and leak especially at the points where the connections are made... another thing to check is where the supply line connects to the frig.. that is the solinoid valve and on the top is a blue or clear plastic cap and somtimes they will crack or have a small pin hole in them and will spray a very fine stream of water that is hard to see but can be felt on your finger tip.. pull out the frig and empty the ice tray and put it back in and close the freezer door or drawer and wait for the ice maker to call for water and have a bright flashlight ready, when it calles for water you will only have about 5-7 seconds to see where the leak is so make sure to feel around as well.; if your are replacing the ice maker supply line from the wall to the frig make sure to not over tighten the connection to the frig because it may cause that plastic cap to crack....I hope this helps....

Nov 11, 2009 | KitchenAid Superba Architect KSCS25INSS...

1 Answer

No longer making ice. no sound coming from the motor if it is trying to make ice.


Hi lots of things to check.

1) are you getting water at door ? - if so water is on and filter is not blocked or installed backwards.
2) this does nor rule out the solinoid because it has two sides one for water and one for ice. ( we will come back to solinoid)
3) Is the ice maker swich turned on ? located inside freezer door to the right of the icemaker looks a bit like a wire coat hanger grab it and push it up for off or down for on ( you should hear a click)
4) Is you fill tube blocked with frozen ice ? located inside freezer door at back of ice maker, looks like a plastic hose going through the back wall at an up hill angle. if so heat it up with a hair drier to melt ice. or pull part out from back of fridge and soak in hot water.
4) Check control board. (This was my problem)Turn off power, open freezer locate a white plastic square cover with sides about 6 inches long, located at front of icemaker prise out the plastic button located on the right side with a flat screwdriver pull white cover off, ( check power is off) look at wheel behind cover if you see any melted parts then this is your problem. remove three screws and pull wheel and front panel towards you it will come away. dont turn wheel by hand - if you need to line up spline turn part in ice maker instead, also note on - off switch ( wire coathanger thing attaches to this ) Top right. sounds harder than it is. sniff part, can you smell a burnt out smell if so order a new part on line. ( this part controls all the action. turns water solinoid on to fill tray, tips tray etc,
5) water solinoid has had it, located at back of fridge behind cardboard, water line from wall attaches to this as does water line to cold water and water line to ice maker, this is a double solinoid so it is posable for ice to work and not cold water or vice versa, turn off water and power remove part and take to your electrical part supplier for testing and or replacment.

Oct 04, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

3 Answers

Ice maker stopped making ice




Hi

If the ice maker has completely stopped producing ice then check to see whether the ice maker has been turned off. For this you need to look for a wire along the right side of the ice maker that looks a bit like a coat hanger. If this wire is in the raised position, the ice maker is turned off. On some units you simply lower the wire to the down position to turn the ice maker on. On others, you lower a small red plastic lever to lower the wire. If the wire is in the proper position check the freezer temperature, it should be between 0-8 degrees Fahrenheit. If it is warmer than 10-12 degrees, the ice maker may not produce any ice. Check your door seals and thermostat, repair/replace as necessary. If the ice maker is producing ice poorly i.e. if it produces just a few cubes or none, or when the cubes are too small--it's usually because of a clogged water line or a defective water inlet valve.

First, check the water line attached to the back of the refrigerator for good water flow. To do that, first turn off the water supply valve. Then remove the water line from the back of the refrigerator. Next, place the water line into a bucket and momentarily turn the water valve back on to test the flow. If the flow is poor, you need to repair, clean, or replace the tubing or the shut-off valve that supplies the water. If the flow is good, you may have to replace the water inlet valve.


Please do accept the solution if the issue is resolved or else revert for further assistance.


Thanks
Rylee

Aug 10, 2009 | Whirlpool Gold White-on-White 21.9 cu. ft....

1 Answer

I Have a FRS22ZRGD1 Double door fridge freezer combo , the ice does not get any water . I have water to door to fill glass. I replaced water filter a pure souce type. I replaced solinoid valve still no...


For all of you having problem of not getting any water to ice maker the water line running from solinoid valve to ice maker , mine was plugged solid with ice- try blowing through it once you have line removed from solinoid valve. I know they say you can removed the ice with a blow dryer but I tried that the ice was too far down to melt it .I took the line loose from the back of the fridge and un attached retaining screw and pulled plastic insert through cavity of fridge and ran hot water through it. Now it works fine.

Apr 17, 2009 | Frigidaire FRS26ZSG

1 Answer

Thin Ice on Whirpool Ice Maker


Hi

If  The ice maker has completely stopped producing ice Check to see whether the ice maker has been turned off. Here's how to check. Look for a wire along the right side of the ice maker that looks a bit like a coat hanger. If this wire is in the raised position, the ice maker is turned off. On some units you simply lower the wire to the down position to turn the ice maker on. On others, you lower a small red plastic lever to lower the wire. If the wire is in the proper position check the freezer temperature, it should be between 0-8 degrees Fahranheit. If it is warmer than 10-12 degrees, the ice maker may not produce any ice. Check your door seals and thermostat, repair/replace as necessary.

The ice maker is producing ice poorly When an ice maker is producing ice poorly--when it produces just a few cubes or none, or when the cubes are too small--it's usually because of a clogged water line or a defective water inlet valve. 

First, check the water line attached to the back of the refrigerator for good water flow. To do that, first turn off the water supply valve. Then remove the water line from the back of the refrigerator. Next, place the water line into a bucket and momentarily turn the water valve back on to test the flow. If the flow is poor, you need to repair, clean, or replace the tubing or the shut-off valve that supplies the water. If the flow is good, you may have to replace the water inlet valve.


Please do rate the solution as "FixYa" if found useful and revert for further assistance.


Thanks
Rylee

Apr 05, 2009 | Whirlpool Freezers

1 Answer

Whirlpool fridge will not get cold after cleaning


IF THIS REFRIGERATOR IS A TOP MOUNT FREEZER/REFRIGERATOR, CHECK TO BE SURE THAT THE FILL TUBE AND CUP ON THE BACK OF THE ICE MAKER ISN'T FROZEN UP. THE WATER SHOULD FLOW DOWN THE FILL TUBE, THROUGH THE CUP, AND INTO THE ICE MAKER.

I'M NOT SURE WHICH PANEL YOU REMOVED. IF IT IS THE ACCESS PANEL DOWN AT THE BOTTOM BACK OF THE REFRIGERATOR, THAT IS WHERE THE INLET WATER VALVE IS LOCATED. IF THAT IS WHERE THE WATER IS SQUIRTING FROM, CHECK THE CONNECTIONS ON THE VALVE TO BE SURE THEY ARE TIGHT. ALSO, CHECK THE PLASTIC WATER LINES ATTACHED TO THE VALVE TO BE SURE THEY AREN'T CRACKED OR BROKEN.

Mar 29, 2008 | Whirlpool Gold White-on-White 21.9 cu. ft....

1 Answer

Ice cube maker


IF NO WATER IN ICE MAKER, CHECK FOR RESTRICTION IN FILL TUBE SUCH AS FROZEN OFF WITH ICE. REMOVE FILL TUBE AND RUN HOT WATER OVER IT TO MELT ICE IN TUBE.
WATCH FOR WATER COMING SLOWLY OUT PLASTIC FILL LINE ATTACHED TO TUBE ON BACK OF REFRIGERATOR.
IF WATER SLOWLY DRIPS OUT OF FILL LINE, REPLACE FILL VALVE( LOCATED WHERE HOUSE WATER LINE ATTACHES TO REFRIGERATOR.

IF ICE MAKER HAS WATER/ICE IN IT, PULL FRONT COVER OFF ICE MAKER TO ACCESS CONTROL HEAD. INSPECT LARGE WHITE GEAR ON FRONT OF CONTROL. IF THE RETAINING TAB IN THE CENTER IS BROKEN, REPLACE MODULE OR ENTIRE ICE MAKER. THERE SHOULD BE TWO
RETAINING TABS HOLDING THE GEAR IN PLACE.

THE FREEZER TEMP NEEDS TO BE A MINIMUM OF 10 DEGREES FOR THE ICE MAKER TO CYCLE. IF THE FREEZER TEMP IS NOT COLD ENOUGH WE WILL NEED TO FIND OUT WHY.

Mar 29, 2008 | KitchenAid Superba Architect KSCS25INSS...

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