Question about LG CHOCOLATE VX8500 Cellular Phone

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I could not receive picture messaging but i have it on my plan.

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Hi there, call your carrier or go to your account online and have them send the proper MMS configuration to your cell....

Posted on Jul 07, 2010

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1 Answer

Why can't i receive some text messages, but can others


It could depend on your coverage/reception at the time the text messages are sent to you. Poor coverage/reception (few or no bars) sometimes causes delays in messages being received, or can cause you to miss messages.

Or perhaps your plan doesn't include MMS messages (multimedia messages, such as those with pictures). Check your plan or call your provider to determine if you can receive MMS messages.

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check ur plans, do u have data plan or u told the cell phone company to block some services? also did u trun on some settings that block u getting it by mistake??

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I have a lg kp500 and I can't receive multi media or picture messages


If you can not receive or send multimedia messages the first thing to check would be if your cell phone plan has that option enabled, if not I would contact you service provider and add that feature to your existing plan (which may cost extra per month).

If you know you have multimedia messaging as a feature then I would check the user manual for that phone and see if the phone itself is capable of receiving picture/video messages as some phones are not physically capable of receiving large amounts of data at a a time such as when receiving multimedia messages.


Here is a direct link to the user manual for the LG KP500: http://www.google.com/url?sa=t&source=web&cd=1&sqi=2&ved=0CBoQFjAA&url=http%3A%2F%2Fmedia.phonehouse.com%2Fcpw-sales%2Fstatic%2Fpdf%2FLG%2FLGKP500.pdf&rct=j&q=lg%20kp500%20manual&ei=hOdrTa-BBtPOgAff1pTLCg&usg=AFQjCNEDZlzBo23SUS3UbLk1OjNIr1lYmw&sig2=cfm3yFw4abD78AnRCLUlHA&cad=rja

Feb 28, 2011 | Cell Phones

1 Answer

I can send and get txt messages but when i try to get a message with a picture or try to send a picture message it tells me "can't retrieve it something about a connection want allow it"


I don't know who your carrier is, but many require a data plan in addition to the text/SMS service to be able to send/receive attachments like pictures. This seems to be consistent with the error message you are receiving. Do you have a data plan on the phone?

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The phone may not allow sending and recieving of mms packages if you don't have the feature on your plan with att.

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you will need to contact the at&t customer service center and have them assist you further with this.

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1 Answer

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i have the same problem. although before that i had a multimedia plan and was able to send and receive pictures but now i just have unlimited texting. no multimedia plan.

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After receiving a picture text from someone on my Motorola RAZR V3 Cell, I had only received a message saying that somebody had sent me a picture and it was from: 8211, but my current plan does not al


I think what has happened is that someone sent you a pic and because you have not got it opperating on your service the provider has automatically generated a message telling you there was an attempt.
If you check with your provider I would guess that 8211 is an automatic provider code.
nothing to worry about and no need to respond

Nov 22, 2007 | Motorola Mobility RAZR V3

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