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Re: Hi one of the pink crystals around the face of the...
Mcdevito75 here, Hello Roberta, You may have too, but first look for a small watch repair shop in your area and see if they can match it up or order the crystal part for you then install it.
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If the watch is under warranty it would cost you $32.00 to have it fixed. you can follow this link for more information: http://www.skagen.com/webapp/wcs/stores/servlet/ContentView?storeId=37082&page=customerCare_warrantyRepairs&nav=leftNav_CustomerCare&langId=-1&catalogId=26505
The other option is to go to a professional watch repair person to replace or buff out the crystal if it's just scratched. The fees are around $25 - $50 since that watch has a mineral crystal. I hope this helps!
Here is a link to the fossil website's policies on repair. http://www.fossilcanada.ca/webapp/wcs/stores/servlet/ContentView?langId=-1&storeId=32563&catalogId=20509&page=warrantyRepairs
If your watch is not in warranty you may have to pay for the repair. Send your watch to fossil at the address listed on their website and follow their guidelines by including a description of the problem and other necessary information.
For a solution that may be faster, you could try taking the watch to a local jeweler to see they can repair it. This is unlikely though, because the may not have the crystal to repair it.That is worth a try though. At the very worst, you will have to send the watch to fossil for a repair.
there are many different options, you can "google" watch repair, and choose someone to send it to.
any local jewelry store should be able to give it to their watchmaker for a replacement crystal.
I have had to replace more glasses in this watch than any other brand over the last two years - It is most definitely a design flaw. The truth is though that you will not need a genuine skagen part. Your local watch repair shop will be able to use a standard 1mm thick domed Mineral Glass manufactured by Sternkreuz for example. It should be fitted by a qualified watch repairer, but you should not need to send it to Skagen. Good luck
Thank you for contacting FixYa.
Hands are fixed through the back of a watch but due to the delicate nature and complication of this type of repair, it needs to go to a watch repair service tech.
Best regards. Jewel
<P>Thank you for cxontacting FixYa.</P><P>You can send back to Relic. I dont know how long you have had, as they do have a 12 yr warranty but you will have to see what restrictions they have on it.</P><P>You can find this info at:</P><P><A href="http://relicwatch.com/warranty.htm">http://relicwatch.com/warranty.htm</A></P><P>Best wishes. Jewel</P>
You can get from any experience watch maker work shop who do customized crystal or send your watch to La Coste Service center and if you are in chicago illinois
we do customized crystal at
AmFix Jewelry & Watch Repair
203 N. LaSalle Street
Chicago, IL 60601
Ph: 312 641 7000
Email: [email protected]
Web: www.goamfix.com
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