Question about Vtech E-Mail PostBox Express Portable E-Mail without a Computer (8036647) Modem

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Reset a VTECH Companion to setup a new user

I just picked up a used VTECH mailbox. The unit appears to be fully functional. How do I get rid of the original owner's acct info and start fresh? I tried a reset but nothing happened. Also does anyone know of a resource for manuals for this machine?

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Posted on Jan 02, 2017

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u should try calling 1-888-GO-VTECH

Posted on Dec 10, 2008


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How do I unlock voicemail on a hand set?

Enter the admin mailbox (usually FEATURE 981). Follow the prompts to enter the mailbox change menu for the box you need to reset and select the "reset password" function. This unlocks the box and sets the password to 0000, which will then prompt the user to enter a new password when the mailbox is opened.

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We have a KX-T7630 phone and we are trying to reset mailbox password but it won't work. We tried to delete password by accesing mailbox 999. We went to Other features Mailbox Setup . Reset Pas

You need to set a specific password. Probably in RESET password, it's reset to a default value, so if you don't know what the default is, then you can't use it. We usually use x(plus your extension), where x is like a digit 3 or 4, but I didn't install yours :-)


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The companion was used as a standalone (no computer needed) email machine. Email accounts were provided through Yahoo! and Internet connection was provided through a company called Unbound Communication (a subsidiary of Vtech) Unbound does not appear to exist today. Don't know if the machine can be used with another provider, the Unbound company may have been hard programmed in the machine.

At the request of my mother, who had bought one of these machines new in 2001, I'm looking to see if the machine can still be used. It is limited in what it can do (no images, etc) but it was an easy to use (one button connections) machine.

Nov 23, 2009 | Vtech E-Mail PostBox Express Portable...

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I just bought a new looking vtech e mail postbox companion 2 at a thrift store. Can this product still be used? How much does the service cost? Thank you

The original Internet service provider -- Unbound Communications (a subsidiary of Vtech) -- appears to be no longer in existence. If this company was hard coded into the set up program, it may not be usable today.

I also am looking into this for my mother who purchased one new in 2001 and is looking to start using it again.

Nov 04, 2009 | Vtech E-Mail PostBox Express Portable...

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I don't think this machine is still supported. My mother also wants me to "resurrect" hers, but the original Internet service provider -- Unbound Communications (a subsidiary of Vtech) -- does not appear to still be in business. If this company was hard coded into the set up program it may not be usable today.

Jun 27, 2009 | Vtech E-Mail PostBox Express Portable...

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Cannot empty mailbox on vtech handheld phones

you should be able to do this by,first picking up the phone,push the up or down arrows,one or the other,and when doing so you will highlight a number,hit delete and that will delete only one at a time until all are done.good luck i hope i helped

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u should try calling 1-888-GO-VTECH

May 28, 2008 | Vtech E-Mail PostBox Express Portable...

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