Question about Xerox Phaser 8500/DN Printer
Every now and then we get 1 page that is fuzzy ~ looks like it would if you were drunk :-) If you print it again it's clear ~ nice quality. We've ran the tests to eliminate smearing and light stripes and it still continues to happen. Any ideas as to why this is randomly happening? Thank you.
Most Likely its oil from the drum, has migrated to the encoder.
Call a service center, they have to clean the encoder, and If the problem comes back... then the drum assy needs replacing.
I've seen this problem many times...
Hope that helps.
Posted on Apr 18, 2008
What is happening is your print head is moving slow. The most likely cause is that the print head block is getting sticky from some ink seeping into it.
2 things you need to do.
1. Remove, ( looking from the front) the left cover. In the middle of the machine, near the bottom, you will see a square block, made of stainless steel ( silver), about 1 inch square. That needs to be cleaned so that the print head gets into print position.
2. Remove the left and right covers, and the ink loader ( where you load the ink sticks) and be sure the cables to the print head are not to tight.
Exactly what is happening, is the print head is stopping just short of faulting out, and to far away from the drum to make a clear image. When it stops out to far, the ink spray is scattered out causine that blurry look. Ok ok, it looks like what a page would look like to me, about midnight on Friday or Saturday night. Wellllllllllllllllll midnight would probably be a bit late, maybe about 7 PM on Friday or Saturday LOL.
But one of those 2 things is 99.999999999999 precent the likely culprit. Have a great weekend, and if your prints are blurred 1 AM tomorrow morning, Please don't blame the printer LOL......
Let me know if you need more info ok?
Posted on Apr 18, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Oct 11, 2012 | Tektronix PHASER 6180 All-In-One Laser...
Apr 11, 2011 | Kyocera FS-C5015N Laser Printer
Sep 23, 2009 | HP LaserJet 4345mfp Printer
May 30, 2009 | Samsung SCX 4521F All-In-One Laser Printer
Mar 16, 2009 | Epson Stylus Photo 1270 InkJet Printer
Jun 25, 2008 | Brother HL 5250DN Laser Printer
Jun 01, 2008 | Lexmark E238 Laser Printer
Aug 11, 2005 | HP OfficeJet G55 All-In-One InkJet Printer
Jun 30, 2014 | Xerox Phaser 8500/DN Printer
Jun 04, 2014 | Xerox Phaser 8500/DN Printer
409 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: