I talked to Dyson support (they are open 6 days a week, try them if you're stuck)
Turn the vacum on it's side. Look on the side that has Bare floor/carpet control. There is a hose with two yellow buttons. Detach the hose. On the square side, look for a black button. Depress the button, then release. On the square side, slide the square up until it locks in place.
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Re: Dyson 07 won't stand up
Could you expand on the suction part please? Does this mean the Dyson wont pick up when its put in the upright position and the hose is released? The two problems are not connected although they are in the same area design wise at the back of the cleaner.
To check for upright lock problems:
Check on the underside that the Dyson roller strip hinge which allows the handle to come down hasn't come away from the main underside. This is one of the tell tale signs to why it wont return to the upright position. You can see this if you look on the underside just upwards from the rear wheels. A piece of plastic usually moves backwards and forwards until it rests in the upright position. It may be dirty or clogged or may need 3 in 1 lubrication oil on the ends to get it moving again. iF it has been broken off however you will need to get this replaced.
If it has suction problems then there is definately a clog at the bottom of the hose. You'll need to look at the air inspection tubes to see if there is anything clogged. Usually a tune up only reveals motor reconditioning rather than a full filter check up.
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
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This issue sounds very unusual - it sounds like the changeover valve mechanism is damaged. However, you may want to double-check that there are no obstructions within the changeover valve which could be preventing it from working correctly. Our video guide will walk you through each step:
If you'd like further help from our experts after giving this a try, you're welcome to contact the Dyson Customer Helpline directly. If a repair or a replacement part is needed, our experts will be able to confirm whether this is covered under your Dyson warranty.
You can reach us by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
I'm sorry to hear you're having difficulties with your DC17 Absolute. I can see that you've already checked for blockages, but the issues you've describe do strongly suggest that there's a blockage somewhere in the machine. You might want to follow the steps shown in our online Support guide, as this should help you locate any obstructions you may have missed:
I'm sorry to hear you're having difficulties with your Dyson. If the cleaner won't pick up via the cleaner head and will not stand upright, the valve carriage needs realigning. This is simple to do - please follow the steps shown in the video below.
This should resolve the issue, but for any further assistance or advice with your machine, please call us free on 0800 298 0298 (UK), or 1-866-693-9766 (US).
If the suction is good from the base but not from the wand, this would indicate that there is a blockage in the wand handle or hose. To test this, stand the machine upright and release the wand handle. Switch the machine on and test the suction from the top of the wand with your hand. If its poor, remove the wand handle from the hose and try the suction at the top of the hose. If its good here, then there is a blockage in the wand handle.
If the sction from the top of the hose is poor, you can remove the hose to check this for any splits or blockages. If it needs to be replaced, you can buy a replacement online at www.dyson.com.
Alternatively, should you any further help or advice with your Dyson, please contact our Helpline on 1866MYDYSON.
My Dyson DC 25 animal had this problem earlier today, all of a sudden it wouldn't go back into it's upright position. I looked on the bottom and the red pedal has two metal pegs which are supposed to be in a hook shaped track. one peg had slipped into a hole outside of the track (leaving a little scratch indicating the path it had taken), and all I had to do was wrestle it out of that hole and back in place.
Electrical current passes through the electric cord and plug - it will get warm, that's normal. If the problem is worse where you smell an electrical burning smell, only an authorized dealer can fit a new power cord to your vacuum cleaner. Call the Dyson helpline, they will let you know who the closest repair dealer in your area is.
Not absolutely sure about this, so your feedback will be very welcome.
What follows applies to the DC14, which I think is similar in this respect:
Stand behind the machine, holding the handle at a 45 degree angle. Locate and remove the airway inspection valve (bottom of handle, right side). Where the valve plugs in there is a square plastic moulding that should slide up and down. Snap that square plastic piece up towards the ceiling. After it snaps into place, the machine should stand upright.
Good luck, and please let me know how you get on!