Question about GE 36 in. Profile JGP963 Stainless Steel Gas Cooktop

2 Answers

Flame is too high even though adjusted to the lowest setting.

All burners cook with excessive heat. Is there an adjustment I can make? Flame color (air/fuel mixture) is ideal.

Posted by on

  • dfcooper Jul 07, 2010

    Gas. GE Profile model JGP963.

×

2 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 17,970 Answers

For a test try this: When a burner is on and nothing is on the grate, tap the grate with the back end of a knife handle. Just tap or rap it several times. Notice the flame color? More orange than prior. Tapping stirs up more dust from within the surrounding air and debris from the grates causing more orange flames. Nothing uncommon or unsafe. Can recreate this condition on anyones stove burners at any given time. More dust more orange flames. All is than OK.

The whitish power around the pilot lights is caused by products in the natural gas. Usually caused by a high sulfur content. Can also be caused by pilot flames which are too large. Pilots should be no higher the the top of the cup around the pilot flame. Best pilot flame height is only half the height of the surrounding wind protective cup.

Be sure the surrounding pilot wind protective cup are clean and the air openings at the base of the cups are opened and free of debris, etc. Pilot flame color should be blue at the base of the flame and have a tiny yellow tip on the top of the flame.

Too high a pilot flame will create black soot and whitish powder may even be created with low sulfur content in the gas. The pilot flame height and the cups being cleaned out with all openings around the circumference is required to have a clean burning flame with no excessive amounts of whitish powder being created or left behind.

Black soot is never acceptable. The conditions which cause soot will also create odors and burn the top cover of the lid or it's chrome vent cap and/or cause discoloring to the enameled top etc.

To adjust a pilot flame, follow the thin aluminum tubes from the pilots to the black gas supply manifold where the knobs are under the top lid. There will be a tiny set screw. Use a tiny slot bladed screw drive to turn the set screws clock wise to reduce the pilot flames heights or counter clock wise to increase height but only enough so flame height is half to two thirds the height of the protective cup.

If this not solve your clues, you will need call a service technician to adjust. (adjustments are not covered by the warranty).

Tell us news.

Posted on Jul 07, 2010

  • dfcooper Jul 07, 2010

    Mine is a GE Profile model JGP963 gas cooktop with electric ignition--no pilot light. The flame is too high at all settings. The air/gas mixture is perfect. I just want to reduce the flame. All burners cook with excessive heat. Is there an adjustment mechanism?

  • ZJ Limited
    ZJ Limited Jul 07, 2010

    Keep in mind that sometimes just need any clean task to solve it; You may have a rusted, clogged or
    damaged burner or venturi tube.

    Try to check if there can find the installation manual




×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 6,993 Answers

Hello,

please is this a gas burner or an electric burner?

I look forward to your reply,

bye for now.

Posted on Jul 07, 2010

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Cook top indicator lights stay on long after it has cooled off. The largest cook circle sometimes doesn't reduce heat when the dial is changed


Cook top indicator light will stay on as long as the stove is hot I think. Also, the burners don't heat real steady? or evenly or true to their settings even, quite often. they also take a really long time to cool down as well as to adjust temperatures, so it may just be that it is taking an awfully long time for it to cool down in order to adjust.

Apr 04, 2015 | Cooktops

1 Answer

Control knob doesnt adjust flame height?


Use a manometer to insure lp gas pressure is correct. The regulator for the stove may need adjusting. The air mixture adjustment may not be correct for PL as well.

Aug 18, 2014 | DCS Professional RDU305N 30" Pro-Style...

1 Answer

Converted a ge gas to lp. the oven and broiler has too much flame


You must close the gas valve orifice. There is a gas valve (silver or grey colored rectangular shaped piece which feeds the burner(s)) that has a brass or gold-colored hex nut. This nut (1/2 inch) needs to be tighten down clockwise to the stop point. This will regulate the flame.

Dec 21, 2008 | GE 30 in. JGP336 Gas Cooktop

1 Answer

Burners/Heat


make sure you have the correct orifices, make sure you have good gas pressure and make sure pressure regulator is ok.
also if the unit has been in service for a while check the orifice for build up a wire or needle will work to knock out any build up

Apr 23, 2008 | Jenn-Air JGD8130 Gas Cooktop

1 Answer

Creda 4 burner, converted to LP


Your flame is perfect if it's just the very tip that is yellow or white. All burners should be adjusted this way, on highest flame.

Mar 13, 2008 | Jenn-Air 36 in. CCG2523 Gas Cooktop

1 Answer

Burner too hot


you set it fro low and goes straigt to high???? no adjustment in heat setting either of or high?? if so youll need to repalce the infinte switch controllins that burner

Mar 11, 2008 | GE 30 in. JP326 Electric Cooktop

1 Answer

Burner goes out when cabinet door is opened!


i haven't worked on one of these models hands on but on most you can pull the burner **** and look inside you should see a tiny ***** in there hold the outer piece with a pair of pliers and take a tiny screwdriver and after turning the burner on turn the ***** to adjust the flame just enough so the suction doesn't blow the flame out on the lowest setting

Mar 08, 2008 | Cooktops

2 Answers

Kenmore 32099 Cooktop burners regulation


remove the burners and adjust the air ration with the slide at the bottom of the burner tube

Jul 25, 2007 | Kenmore 30 in.32099 / 32094 / 32092 Gas...

Not finding what you are looking for?
GE 36 in. Profile JGP963 Stainless Steel Gas Cooktop Logo

Related Topics:

115 people viewed this question

Ask a Question

Usually answered in minutes!

Top GE Cooktops Experts

Dan Webster
Dan Webster

Level 3 Expert

8220 Answers

yadayada
yadayada

Level 3 Expert

75117 Answers

Jim London
Jim London

Level 2 Expert

257 Answers

Are you a GE Cooktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...