Question about Palm AT&T C/PHONE PALM CENTRO S64801

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My screen is frozen

My screen froze in the middle of someone calling me. I can't press the screen to make it work or any buttons. Help!

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Hello tara_martell,

Have you tried doing a soft reset? All your information is retained when performing a soft reset. These soft reset instructions are from the Centro Tips, Hints and Shortcuts manual:

1: Press Power/End (Red Button) to turn off the screen

2: Slide the battery door downward (on back of the Centro) to remove it from the Centro

3: Remove the battery from the battery compartment

4: Align the metal contacts on the battery with the contacts inside the battery compartment, insert the battery, and then press it into place

5: Slide the battery door onto the back of the Centro until it slides into place

If this solution is helpful please click a thumbs-up rating below.

Have a great day,
martyshaw152

Posted on Jul 09, 2010

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