Question about HP Officejet 6500 Wireless All-in-One InkJet Printer

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When I press the scan button there are no computer options.

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  • 6,993 Answers

Hello,

does the computer option option come up previously? This is a software relater problem:

This issue usually occurs when you do not have the full featuredriver installed for the product. Button functions on the productcontrol panel require a full feature software and driver installationfor Windows.

To solve this problem, you will have to reinstall your printer. Disconnect your printer from your computer and turn it off. Go to your computer's control panel and uninstall your printers software drivers, restart your computer and install the printer's driver on your computer all over again.

By so doing the problem would be resolved.

In case you don't know how to scan thoroughly, you can visit the below hp link:

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01843437&tmp_task=solveCategory&lc=en&dlc=en&cc=us&product=3795406

Good luck.


Posted on Jul 07, 2010

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1 Answer

The scanner for my Hp officejet 4355 All-in-One printer is not working. When ever I press the Scan button it sends a message that there is no scan option. So please help.


The Scan button in this machine works only if your computer is powered on and HP solution Centre is running on it. The same is also neede to be configures in HP solution Centre options.
After successful configuration, you can scan and save directly to your computer by just pressing scan button.

Oct 08, 2010 | HP Officejet 4355 All-In-One InkJet...

1 Answer

I want to Scan a page on Lexmark X6150. Please guide me how to set the Options and Select buttons. I pressed the start button after pressing the scan button. It does do anything.


Find the "menu" button on your printers keypad and push it. Use the up and down areas on the printers keypad to advance from choice to choice. Find the option that says something similar to "scan settings" . Push the "ok" button or the "enter" button on your printers keypad to open this option. Continue scrolling with the up and down arrows and using the ok or enter keys on your printer and locate the "scan to" choices. Set up your software choice for scanning text documents and pictures. Most people want to open and edit text documents in software like "Microsoft Office" in your computer. Choose a photo editing software installed in your computer to send pictures scanned on your printer to. When these settings are set and saved, turn on both the computer and printer and try scanning from printer to computer again to check and see if the problem is solved. If you experience any other issues, pleas clarify what they are and I will try and help you solve this right now before I leave for work.

Sep 27, 2010 | Lexmark X6150 All-In-One InkJet Printer

1 Answer

When i press the start scan button it says 'options not set'


To use the scan features, the HP All-in-One and computer must be connected and turned on. The HP Photosmart Software must also be installed and running on your computer prior to scanning. To verify that the HP Photosmart Software is running on a Windows computer, look for the HP Digital Imaging Monitor icon in the system tray at the lower right side of the screen, near the time.

NOTE: Closing the HP Digital Imaging Monitor icon in the Windows system tray can cause the HP All-in-One to lose some of its scan functionality. If this happens, you can restore full functionality by restarting your computer or by starting the HP Photosmart Software

Dec 14, 2009 | HP OfficeJet G55 All-In-One InkJet Printer

1 Answer

Unable to scan pic to computer


Im not sure of this ..maybe the scanner driver has been corrupt ...uninstall all existing printer driver on your computer...and install a new compatible one..^_^.


May 11, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

My Lexmark P4350 printer is not scanning images to my computer?


To scan a document, please follow the steps given below:

1. Go to "Start," "All Programs," Lexmark 4300 Series, "Lexmark All-in-One Center."
To see how an image will look after it is scanned, click "Preview Now."
2. Click "Scan," "Send scanned image to."
If scanning an image, choose a graphics program such as "Lexmark Photo Editor," "MS Paint," etc.
If you wish to "Scan to OCR," choose a text program such as "MS Word," "WordPad," etc.
Once the image is scanned, the "Abbyy OCR" software will open automatically.
3. To begin the scanning process, click "Scan Now."
4. To view the additional options, click "See More Scan Settings."
To indicate what type of image is being scanned, select the "Option" next to the type of object you are scanning. Your settings will be optimized for that object type.
To indicate how the scan will be used, select the relevant option from the menu. Your resolution and other settings will be optimized based on your selection.
5. To revert back to the normal All-in-One main page, click "Hide Extra Scan Settings."
6. Under "Display Advanced Scan Settings"; you can see change settings, which will affect the outcome of your scan.

May 11, 2009 | Lexmark P4350 All-In-One InkJet Printer

1 Answer

My HP PSC 2175 ALL IN ONE DOES NOT SCAN!PLEASE HELP!


Hi,
I assume you have Vista and when the scan button is pressed on the product, nothing happens. The scan button does not work correctly. Workaround
Choose one of the following options to scan without using the scan button. Option one: Scan using Windows Fax and Scan
  1. Click the Windows icon (c01319360.gif), click Programs, and then click Windows Fax and Scan.
    NOTE: The Windows Fax and Scanoption is available in the Business, Ultimate, and Enterprise editionsof Windows Vista. If you have the Home Basic or Home Premium edition ofWindows Vista, skip to Option two: Scan using Paint.
  2. Click New scan.
  3. Click File, and then click Scan.
Option two: Scan using Paint
  1. Click the Windows icon (c01319360.gif), click Programs, and then click Accessories.
  2. Click Paint.
  3. Click File, and then click From Scanner or Camera.
  4. Click Scan.
Cause The drivers in the Windows Vista operating system do not support button press functionality on the product.

Apr 20, 2009 | HP PSC 2175 All-In-One InkJet Printer

3 Answers

Printer / Scanner won't scan to pdf


Hello! I had this exact same issue or question, I guess you can call it. And unfortunately, the CD-ROM user guide was a lot more helpful for me than the Book guide. But anyway, to answer your question and anyone else who has this same question ...

What you need to do is locate the ControlCenter3 software on your computer for a little configuration. This automatically installs when you install the printer's complete Pro Suite drivers on your computer.

You might be able to find it somewhere on your start bar (left or right side of the start bar). It's a small blue icon with the acronyms "CC3" on it. Anyway, click to open the software. Once opened, you'll need to make some configurations so that when you scan to file, it'll be "PDF" by default.

So once you have this software open, "right-click" on the circle button that says "File" and choose the option that says "Control Center Configuration". Up pops a dialog box with two tabs - Software Button and Device Button.

Now in order to scan to pdf from your Brother MFC 9840 CDW, you simply need to change the "File Type" in the drop-down box to "PDF" under both tabs. You can optionally also change the "File Name" to a recognizable default file name of your choosing (I chose to change it to say "PDF File") and you can also set your default "Destination Folder" (otherwise your scanned PDF files will automatically be saved in your "Scan" folder). That's it! No need to mess with anything else.

Most importantly, you need to make sure that these exact same configurations are made under both the "Device Button" tab AND the "Software Button" tab as well.

Click "Okay" and now try to re-scan your document as a File. It should automatically scan it as a PDF file to your computer.

I hope this helps solve your problem if you haven't already been able to figure it out.

Mar 22, 2009 | Brother MFC-9840CDW Laser Printer

1 Answer

How do you scan a photo?


- press "scan" button, then press "start" button (either black or color)
- a small window (MP Navigator EX - MX310 series) should appear on your computer screen
- you can then choose one of the option there
- place a document or photo you want to scan on the canon plate face down
- then back to your computer screen and click "scan"

i have iMac and the pop up window says (MP Navigator EX - MX310 series) when i press "start" button on Canon
now i'm not sure if it'll say (MP Navigator EX - MX310 series) on windows PC
hope this helps. good luck.

Feb 12, 2009 | Canon PIXMA MX310 All-In-One Printer

2 Answers

Won't scan legal documents properly


Make sure that you set the paper size in the setup menu for legal - 8.5 x 14 for the manual paper feed.

Jul 01, 2008 | Samsung CLX 3160fn All-In-One Printer

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