Question about Kodak EASYSHARE 5100 All-In-One Printer

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How do I resolve the issue causing my printer to flash both color and blank ink while not responding to any buttons pushed?

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Best bet...try reinstalling the software.

Posted on Jul 07, 2010

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Color ink problem


Solution one: Check the ink levels To allow for full use of the cartridges, some printers continue to print even after the cartridges are completely out of ink. Follow these steps to check the ink levels in the Toolbox . The Toolbox is part of the standard printer software. Depending on the version of Toolbox on your computer, the appearance of the Toolbox features might vary.
NOTE: Ink level warnings and indicators provide estimates for planning purposes only. When an indicator shows low ink levels, consider having a replacement cartridge available to avoid possible printing delays. Print quality deteriorates as cartridges run out of ink.
  1. Click Start (c01827528.gif ), click All Programs , click the HP folder, and then click the icon for your HP printer (c02053172.gif ). The printer software opens.
  2. In the printer software, double-click Estimated Ink Levels . The Toolbox opens.
  3. Click the Estimated Ink Levels tab to display the estimated ink level of each cartridge. Figure 1: Estimated ink level indicator c02752297.gif Image: Estimated ink level indicator.
  4. If the ink level indicators show that a cartridge is low or empty, replace the cartridge.
  5. Try printing again.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution two: Reset the printer Resetting the printer might clear the issues and allow the printer to function correctly again.
  1. Press the Power button (c01602202.gif ) to turn off the printer.
    NOTE: Pressing the Power button might not turn off the printer. This might happen if the printer is in an error state. Continue with these steps regardless.
  2. Disconnect the power cord from the rear of the printer. Figure 2: Disconnect the power cord from the rear of the printer c01869581.gif Image: Disconnect the power cord from the rear of the printer.
  3. Disconnect the USB cable from the rear of the printer. Figure 3: Disconnect the USB cable from the rear of the printer c01850063.gif Image: Disconnect the USB cable from the rear of the printer.
  4. Wait 30 seconds.
  5. Reconnect the USB cable to the printer. Figure 4: Reconnect the USB cable to the printer c01868577.gif Image: Reconnect the USB cable to the printer.
  6. Reconnect the power cord to the printer. Figure 5: Reconnect the power cord to the printer c01869582.gif Image: Reconnect the power cord to the printer.
  7. Press the Power button (c01602202.gif ) to turn on the printer.
  8. Try printing again.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution three: Restart the computer Restarting your computer might resolve the issue.
  1. Save the latest changes to your files, and then close all your open programs.
  2. Click Start , and then click Shut Down . A dialog box opens.
  3. Select Restart . Most computers turn off, and then turn on again automatically.
    NOTE: If a dialog box opens with a message that it is now ok to turn off the computer, press the power button on the computer to turn it off. Then press the power button again to turn it on. After a few minutes, the computer is ready to print again.
  4. Reopen the file that you want to print, and then try printing again.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution four: Check for blank pages in the print preview If the printer prints all pages correctly, but it adds blank pages to the printout, check for blank pages in the print preview.
  1. In most programs, click File , and then click Print Preview . If the program you are using does not have this option, consult the program manufacturer.
  2. Review the print preview for blank pages.
  • If the print preview reveals blank pages, delete the blank pages in the document, and then try printing again.
  • If the preview contains no blank pages, continue with the next solution.
Solution five: Check the USB cable If the printer connects with a USB cable, a faulty connection might cause the issue. Follow these instructions to check the USB cable.
  1. Make sure that the USB cable inserts all the way into its port on the rear of the printer. Use some pressure to push it in all the way. Figure 6: Insert a USB cable into the rear of the printer c01868577.gif Image: Insert a USB cable into the rear of the printer.
  2. Make sure that the USB cable inserts all the way into its port on the computer. Use some pressure to push it in all the way.
  3. If the issue persists, try replacing the USB cable with a known good cable.
  • If these steps resolved the issue , you do not need to continue troubleshooting.
  • If the issue persists , continue to the next solution.
Solution six: Check the printer settings on the computer Issues with the printer settings on the computer might cause the printer to print blank pages. Follow these steps to check the printer settings on the computer. Step one: Check the default paper settings Make sure that the default paper size matches the width and length of the paper loaded in the tray. If the paper loaded in the tray is different from the paper size setting, the printer might print blank pages. For instance, the issue might occur if legal size paper (215 x 355 mm (8.5 x 14 in)) is in the tray, and the paper size setting is letter (215 x 279 mm (8.5 x 11 in)). Follow these steps to check the default paper settings.
  1. Click Start (c01827528.gif ).
  2. Click Printers and Faxes . The Printers and Faxes folder opens.
  3. Right-click the icon for your printer (c01532298.gif ), and then click Printing Preferences . The Printing Preferences window opens.
  4. Click the Paper/Quality tab, and then compare the settings in the Paper Size drop-down menu with the paper in the tray. If the size of the paper in the tray is not the same as the setting in the Paper Size drop-down menu, change the setting:
    1. Click the Paper Size drop-down list, and then select the size of the paper that is in the tray.
    2. Click Apply to save the settings, and then click OK to close the Printing Preferences window.
Step two: Print a test page Follow these steps in the order presented to print a test page. A test page might help determine if the printer installation caused the problem.
  1. Click Start (c01827528.gif ).
  2. Click Printers and Faxes . The Printers and Faxes folder opens.
  3. Right-click the printer icon (c01532298.gif ), and then click Properties . The Properties window opens.
  4. In the General tab, click Print Test Page . The printer prints the Windows XP Printer Test Page. Figure 7: Example of Windows XP Printer Test Page c01532301.gif Image: Example of Windows XP Printer Test Page.
  • If the Windows XP Printer Test Page prints successfully, you do not need to continue troubleshooting.
  • If the page is blank, continue to the next solution.
Solution seven: Print from an alternate program Follow these steps to try printing from an alternate program, such as Microsoft Notepad or WordPad, to determine if the current program is causing the issue.
  1. Browse to the location of your saved document, right-click the file, and then click Open With . A window opens with a list of programs.
  2. Select a program other than the program you are currently using to print the document.
  3. Open the file in the program, and then check the contents.
    NOTE: Most files open in plain text applications, such as Notepad or WordPad, even if the contents include unusual symbols or text that does not make sense.
  4. Try to print the file:
    1. Click File , and then click Print . The Print window opens.
    2. Select your HP printer from the Select Printer drop-down menu, and then click OK .
    If successful, the printer prints exactly what displays in the program window.
    • If the document prints successfully in the alternate program, you do not need to continue troubleshooting. The issue is likely specific to the program you are trying to print from. Consult the program manufacturer for assistance.
    • If the document still prints blank pages in the alternate program, continue to the next solution.
    • here are a couple things you can try hope this helps you

Apr 19, 2013 | HP Deskjet 2050 All-in-One Printer

1 Answer

HP Officejet 8500A connected via wireless network to a Mac only prints blank pages sent from the computer. It eprints docs sent via email, and it prints test pages. The only communication error seems to be...


following these steps for the Macintosh operating system, versions 10.5, 10.6, and 10.7.IMPORTANT: You must follow these solutions in the order presented to resolve the issue. NOTE:Some of the following solutions require you to restart the computer. Consider bookmarking this page on your Web browser, so that you can reference it after restarting the computer.Solution one: Check the ink levels To allow for full use of the cartridges, some products continue to print even after the cartridges are completely out of ink.Follow these steps to check the ink vels.NOTE:Ink level warnings and indicators provide estimates for planning purposes only. When an indicator shows low-ink levels, consider having a replacement cartridge available to avoid possible rinting delays. You do not need to replace cartridges until print quality becomes nacceptable.Click the Apple icon ( ), and then click System Preferences .Click Print & Fax in Mac OS X 10.5 and 10.6, or click Print & Scan in OS X 10.7.In the Printers section, click the name of your product. Your product displays in the right side of the window.Click Options & Supplies , and then click the Supply Levels tab NOTE:Depending on the product, the estimated ink level indicators might vary in appearance. Ink levels are estimated. If the levels are low or empty, replace and retry the print job again.Try printing again.If these steps resolved the issue , you do not need to continue troubleshooting.If the issue persists , continue to the next solution. solution two: Restart the printer Restarting the product might clear some issues and allow it to function correctly again.Press the Power button ( ) to turn off the produc Pressing the Power button might not turn off the product. This might happen if the product is in an error state. Continue with these steps regardless.isconnect the power cord from the rear of the product.Figure 26: Disconnect the power cord Disconnect the USB cable from the rear of the product.Figure 27: Disconnect the USB cable Wait 30 seconds.Reconnect the USB cable to the product.Figure 28: Reconnect the USB cable Reconnect the power cord to the product.Figure 29: Reconnect the power cord Press the Power button ( ) to turn on the product.Try printing again.If these steps resolved the issue , you do not need to continue troubleshooting. If the issue persists , continue to the next solution.Solution three: Restart the computer Restarting your Macintosh computer might resolve the issue.Close all open programs. Make sure that you save the latest changes to your files.Click the Apple icon ( ), click Shut down... , and then click the Shut Down button.After the computer shuts down, wait for ten seconds, and then turn the computer on again.Reopen the file you want to print, and then try printing again.If these steps resolved the issue , you do not need to continue troubleshooting.If the issue persists , continue to the next solution. solution four: Check for blank pages in Preview If the product prints all the pages in the print job correctly, but adds blank pages to the printout, check for blank pages in Preview.From the program you are using to print, click File , and then click Print .Click the PDF button located on the lower-left of your screen.Click Open PDF in Preview .This will save the document as a PDF and open in Macintosh Preview.Review the content for blank pages. Click File , and then click Print .Make sure the correct product model is selected, and then click Print If the print preview reveals blank pages, delete the blank pages in the document, and then try printing again.If the print preview contains no blank pages, continue with the next solution. olution five: Check the printer cables If the product connects with a USB cable or an Ethernet cable, a faulty connection might cause the issue. Follow these steps in the order presented to check the cables.Make sure that the cable connector inserts all the way into its port on the rear of the product. Use some pressure to push it in all the way. If an Ethernet cable connector has a broken clip, replace the cable.Figure 30: Insert a USB cable Figure 31: Insert an Ethernet cable Make sure that the cable connector inserts all the way into its port on the computer. Use some pressure to push it in all the way.If the issue persists, try replacing the cable with a known good cable.If these steps resolved the issue , you do not need to continue troubleshooting. If the issue persists , continue to the next solution. Solution six: Check the printer settings ssues with the print settings on the Macintosh computer might cause the issue. Follow these steps to check the print settings.Open the program you are using to print. Click File , and then click Print Click Paper Size: . Make sure the correct paper and paper size are selected and that the settings match the paper loaded in the product.Check all settings, making sure there are not more pages on the list than you intend to print.If these steps resolved the issue , you do not need to continue troubleshooting If the issue persists , continue to the next solution.Solution seven: Use TextEdit to print Follow these steps to try printing from TextEdit to determine if the current program is causing the issue. Click File , and then click New Finder Window .Click Applications , and then double-click TextEdit .Click File , and then click Print Make sure all settings are correct, and then click Print .If the document prints successfully in TextEdit, you do not need to continue troubleshooting. The issue is likely specific to the program you are trying to print from. Consult the program manufacturer for assistance.If the document still prints blank pages in the alternate program, continue to the next solution.solution eight: cervice the product If you have completed all the preceding steps and are still experiencing a problem, service the product.Determine if your product is in warranty

Oct 02, 2011 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

The middle light keeps flashing 7 times then stops then repeats. the other button to change the paper type. i dont think its a ink issue possibly a paper one.


This mean multiple ink tanks of the same color installed or Ink tank in a wrong position.Check your ink tanks.This ink tanks has a memory chip.Sometimes this chip fails.
If the green light blinks with a orange 7 times this mean the waste ink tank is full.Follow this:
1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not, press the Power button once more.
8. Your printer should respond as normal.

Nov 04, 2009 | Canon PIXMA iP4200 InkJet Photo Printer

1 Answer

Canon ip1800 printer not working


Hi,

when the yellow led flashes is never a good signal... you should check the manual's printer to find out the error code meaning "4 yellow flashes and 1 green)
Usally it's the waste tank that is full, in this case you need to:

  1. Push “resume” for 5 seconds for canon IPXXXX.
  2. Push Power switch then remove power cord.
  3. Insert plug power cord while pressing “power switch” at the same time.
  4. Push Start/reset by step 2 continue Wait display shown “0′
  5. Push + change display from “0′ to “1′
  6. Push color button 2 times
  7. Push Power switch again , Printer will print 1 page
  8. Open cover
  9. Unplug power cord
  10. Take out ink cartridge #40 and #41
  11. Insert plug again
  12. Push power switch
  13. Open cover (scan cover)
  14. Insert ink cartridge #40 and #41 again

Jul 18, 2009 | Canon PIXMA iP1800 InkJet Photo Printer

1 Answer

I have a cannon MP160 printer. Color ink button is flashing. The color ink cartridge is empty. I replaced the black ink cartridge and want to print in blank ink only. However, I can't get the color light...


try to go into the software for the printer and find a rest ink cartridge button. This will make it think it has a new one which wil let you print in black by selecting black print only

Jan 08, 2009 | Office Equipment & Supplies

1 Answer

Error codes


Hi

The error code 0x....... states IDS (Ink Delivery System) failure.Its an Hardware issue with the printer.

This problem could be resolved by resetting the printer.

POWER DRAIN:-Turn off the printer, Unplug the power cable from printer and from the wall outlet.Press and hold ON button for 30-60 seconds.


PARTIAL RESET:-Unplug the printer power cable while its ON, press and hold # and 3 button and connect the Power cord while holding.Wait until the ON light flashes, then release the buttons.

----(for below reset cartridges must be removed out)---------

SEMI_FULL RESET:-Remove the ink cartridges, Unplug the printer power cable while its ON, press and hold # and 6 button and connect the Power cord while holding.Wait until the ON light flashes,or wait for 20 seconds,hen release the button.If the printer goes off don't worry release the button and Push the ON button.


FULL NVM RESET:-Take the Ink Cartridges out, Unplug the printer power cable while its ON, press and hold OK and CANCEL button and connect the Power cord while holding the buttons.keep Holding the buttons until the printer goes off ,release the button and Push the ON button.

(Notes - resets will take a while)

Thanks
Riz

Dec 28, 2008 | HP Photosmart 3310 Printer

5 Answers

Kodak EasyShare 5100 won't print


I have had the same frustrating problem.
I cntacted the Kodak live web chat help line and after removing the print head,switching the machine off for 1 min and reconnecting.Clean heads and recalibrate.
.....Still the same.
They then told me the print head was faulty and to contact Kodak for free repalcement.

Sep 15, 2008 | Kodak EASYSHARE 5100 All-In-One Printer

1 Answer

Connot print


Hi,

There are several factors that contributes that certain error message. try the following steps.

Performing a semi-full reset of the All-in-One. Remember, make sure that you follow the steps exactly.
  1. Make sure that the printer is TURN ON.
  2. Remove the power cord from the product.
  3. Press and hold the # and 6 buttons.
  4. While holding the buttons down, connect the power cord to the product.
  5. Continue to hold the buttons down until the color graphics display becomes blank, then release the buttons.
  6. Use the On button to turn on the product. The reset information appears on the color graphics display.
  7. Note: if the issue is still not resolve, please let me know.

Best regards
adonscott

Jun 22, 2008 | HP Photosmart C6180 All-In-One InkJet...

2 Answers

2200 locked up


disconnect the printer from the computer - power off printer - check for obstructions / torn papers - power on

if paper light is still on/flashing and pressing it does not do anything - you got a hardware issue - call manufacturer for reccomendation

this might help also - http://www.epson.com/loyalty

Dec 23, 2007 | Epson Stylus 2200 InkJet Photo Printer

2 Answers

Color printing problems


Hello,

My name is Vikram Kumar Thumu, from India-Hyderabad. I have seen your message on the issue related to color issues with Printer . I would like to provide my suggestions on the issue. I hope that this should work for you and will resolve the issue.

Well, these type of issues could happen due to below causes:

1. Due to refilled ink cartidges
2. Due to corrupted Printer software.
3. Color ink cartridges are low.
4. Color ink cartridge is with dust or if Color ink cartridge slot contacts ( Electrical Contacts ) are not clean.
5. if the ink cartridges are seated incorrectly...

To isolate and to resolve the issue, I recommend youu to try below solutions.

Solution 1 :

Please open below link in the new Internet Explorer. Copy and Paste the link at the address bar and then click GO. This will open a web page that titles as " HP Inkjet Cartridges and Media - Cleaning the Contacts "

Link :

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?lc=en&cc=us&dlc=en&docname=c00058182

Once if you open web page, please perform the steps that are mentioned in web page to clean ink carttidges. I hope that this should resolve the issue. If the issue still persists then try next solution...

Solution 2 :

Please open below link in the new Internet Explorer. Copy and Paste the link at the address bar and then click GO. This will open a web page that titles as " HP Inkjet Cartridges - Resolving Banding, Missing Dots, or White Streaks in Printed Output "

Link :

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?cc=us&docname=bpa00226&lc=en&jumpid=reg_R1002_USEN


Once if you open web page, I suggest you to perform the steps that are mentioned under " Cleaning the cartridge electrical contacts " in the web page . I hope that this should resolve the issue. If the issue still persists then try next solution...


Solution 3:
-----------------

Please try to Calibrate the ink cartridges of Printer, you can calibrate by using Printer properties under preferences and under Services Tab.

Please refer to user Manual for more instructions on this issue.

Solution 4:
---------------

try to uninstall and reinstall the Printer software.

This should resolve the issue for you.

If you need any further assistance on the issue, you can mail me at thumuvikram@rediffmail.com . I'll be glad to help you.

Bye.

Dec 06, 2007 | HP DeskJet 2000c InkJet Printer

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