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is this a headunit you have just installed? if not then I am not sure, but if it is, try swapping the red and yellow wires over. One should have permanent live, the other should be switchable. (unless you want the headunit to stay on when the ignition is off, in which case put them both to a permenant live feed.) Hope this helps.
it sound like the memory wire is hook up wrong, check the yellow wire first then the red wire if still the same problem, connect the red and the yellow wire together to see if it come on it should come on you might have to run a hot wire from the battery in the dash then hook the yellow wire to it so your memory stays on
If this unit uses a switched power wire and a memory back up. usually onewire is red and the other wire is yellow. off of the head unit. but the car wiring uses two fuses for these wires. A lot of times thet will be mixed in with dash light dome light, or something like that. But there will also be a Radio fuse. But if one wire is not getting power it can case the unit to malfuction. I do not know what kind of car you drive. But different cars put fuses all over the place from under the dash to under the hood. Also be sure to check fuses on the unit itself.