Fixya email logo greyed out??
Hi some of you might know me as an expert on this site but the problem im having is not under my expertise so i would really like some help.
The problem started when fixya was sending 100s of emails out to experts thats when my problem started when i get email off fixya and open the email the fixya logo is greyed out and where it says click here it wont let me click their.
All my other emails are fine and all the other links work in the other emails but its just fixya im having problems with. Its annoying that i cant get the response of other clients with out doing it the long way and its really annoying so any help would be much apriciated.
So its only fixya emails none work either clients response nor messages in lounge it just wont let me click where it says click here.
I can read all of the emails and its just the links that dont work but all other emails are fine from other people its just fixya.
So please my fellow expert friends give me some ideas to try or even help me solve this problem.
Many thanks in advance and speak to you shortly, Im not stingy but i dont have any credit cards so cant do live chat which is my prefered option as they get a response quick, But as i have no cards then this is out of my control.
The model isnt right but its not computer problem so i dont think it would make any differance.
Many thanks
Comment by pauldonp, posted on Apr 18, 2008
I was using internet explorer till 6 months ago when i couldnt log into to msn website as i use hotmail for my emails. I was told to use Mozzila firefox to solve the problem which i did since then i use firefox as my home page and then access www.hotmail.com to get my emails. all other emails are ok unless its from sites i dont know then it asks if its safe to use or not but this has caused no problems before.
I dont know whats changed but logos greyed out and mouse cursor stays normal instead of turning to a hand when you put it on top of a link so its like the site is barred. do you have any ideas or anything to try.
I have mentioned it in the lounge but so far got no help any help would do or even something i can try, Comps are not my expertise i know how to use them but thats it i know nothing to techy so im stuck in mud with no way help.
Hope you can shed some light on subject. could it be that as i get flooded with emails by fixya would hotmail think its spam or would it of sent it to junk box, the problem is it dont give me the option of safe /not safe like it does if i get emails that i have not got before then it dont let you use the links untill i click safe first and also and pictures are not their their not greyed out just blank screen so i dont think that would be the problem.
Is their anything i can delete or something i dont know just guessing.
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-GB; rv:1.8.1.14) Gecko/20080404 Firefox/2.0.0.14
That info is cut n paste from help at top of screen then about but i always used www.hotmail.com for me emails
Comment by pauldonp, posted on Apr 26, 2008
Clarification Request
by Compurepair, posted on Apr 19, 2008
Hi Buddy,
i,m not sure myself how to deal with this either. i used to be able to click on it as a link to fixyas site, but then got error warnings or a blank page, now i get the same problems myself. i have to manually log into fixya, via a seperate page. i,d say it,s either an msn problem or fixya server problem. p.s have,nt posted this as a solution incase some clown comes and rates it inappropriately., if you want to start a new thread in the lounge, i,ll help to try and resolve it with you.
regards mike.
by Compurepair, posted on Apr 18, 2008
Hi,
i had the same problem, i think it,s to do with the e-mail client i.e your server thats receiving the mails for you such as hotmail or your default e-mail client. when i receive mails from fixya. it,s as if the links are inactive. Have you posted this in the experts lounge.
Mike.
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