Question about Xerox WorkCentre C2424DN All-In-One Laser Printer

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Scanning problem The printer keeps reseting when I try to scan something. The printer will get ready to scan the document but then suddenly turn off and turn back on, but won't complete the scan. Printing and copying work just fine, just not scanning. Why could be the solution?

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Possibly there is a key that locks the engine that moves the scanner lamp, and that key may be locking the engine, and when the scanner try to move the lamp, the locked engine overloads the circuit, and turn off the device. Search for that key, and unlock this, (if it´s really locked).

Posted on Apr 18, 2008

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I cant get my 4650 to scan it keeps saying downloading application list but it never does anything


If you are scanning documents to edit or save as PDF file, you will need to install the OCR scan software on your computer. The Lexmark OCR scan software is available only on the installation disc that came with your printer. If you lost the disc, please contact Lexmark Technical Support Center to request for one.
If scanning from your printer to your computer was working previously, then it could be just a slight communication problem. A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected) > reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Then try to scan again once the computer fully recognizes the USB connection (if USB connected). If printer is connected wireless, wait until the WiFi light on the printer turns on solid green before trying to scan a document.

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I am trying to scan documents with my Lexmark X4530 It says "cannot retrieve application list". How do I scan with this issue?


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer. Reboot your computer. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Wait until your computer fully recognizes the USB connection. Try to scan again.
Note: If you're scanning documents for editing, make sure the Lexmark OCR scan software is installed on your computer. The scan software is available only on the installation disc that came with your Lexmark printer. If you lost the disc, please contact Lexmark Technical Support Center for assistance.

Aug 11, 2011 | Lexmark X5470 All-In-One InkJet Printer

1 Answer

Everytime I try to scan a document the scanner keeps saying "Cannot recieve Application List".. What Do I Do?


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Disconnect your printer from your computer. Reboot your computer. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Try to scan again.
If that doesn't help, try to reinstall the printer driver to repair any possible corrupted files necessary for Lexmark printer communication and processes.

Jun 26, 2011 | Lexmark X5470 All-In-One InkJet Printer

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I have a x6650 series printer and I am trying to scan a document but it keeps telling me that it can't retrieve my application list. However it has already scanned something for me today and...


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. If your printer is connected via the USB cable, disconnect it from your computer. Reboot your computer. Unplug and re-plug your printer from the power source to reset it. When the printer turns on, reconnect it your computer. Try to scan again.
If the printer is wirelessly connected to the computer, check the status of the WiFi light. Green light means your printer is connected to your network. Orange means otherwise.

Jun 16, 2011 | Lexmark X6650 4-In-One Wireless InkJet...

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I am trying to scan a document, and have scanned it to "word" and to "email" and to Internet explorer, on the scan choices, but can't find it anywhere on my computer. Plus, when it...


A quick to fix to most communication problem is to reboot your system. Disconnect the printer from your computer. Reboot your computer. Unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer. Try to scan again. When scanning using the scanner glass, the scanner light will move across the glass to scan your original document. The printer will then process the image and sends it to your preferred application on your computer.

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I'm trying to scan about 10 papers through the adf part on the printer and it just keeps scanning the glass part, how can i get the adf to work?


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Exactly the same helpppppppppppppppp


When it was working correctly, did you see any lamp lighting-up the surface that is being scanned?
Now, do you see that lamp working as before?
If so, then getting an "all-black" scan means that the scanner is not detecting any "light" parts on the document being scanned.

Yes, it's time to take the printer to a recycling-station;
advertise the ink-cartridges and power-cord and power-adapter online, e.g., 'www.CraigsList.org' or a local "FreeCycle" mailing-list.

Jul 22, 2009 | HP PhotoSmart C4480 All-in-One Printer ...

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Dead HP 3200 series printer


The only fix I have used is a cold reset there is a firmware upgrade you can try if this does not work.
TRY THIS:
Turn the machine off and unplug for 1 minute or so.
Plug the unit back in:
Press and Hold the enter/menu key and asterisk key
Turn ON
Hold the enter/menu key and asterik key while the unit powers up. Once you see the message "Permanent Storage Initialization" let go of the keys.
Hope this helps

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4 Answers

Lexmark x6170 will not scan


Try resetting you machines by turning off and unplug, reverse steps and try again. If no go, repost and we will try again. Cheers lilacgerry xxx

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1 Answer

Scan image


Some problems in the Scanning tube Check that it woking properly

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