Question about Sony Playstation 3 (PS3) Console

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Ps3 my ps3 wont play any games or read them it will only play demos

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General Troubleshooting: Back to top

  • Confirm the disc is clean
    • To clean a disc, use lint-free cleaning cloths made specifically for cleaning discs, sold at computer software stores. When cleaning the disc, we recommend starting from the innermost circle, and wiping out to the edge in a straight line. We do not recommend wiping in a circular motion, as it may create more scratches on the disc.
    • Note: Other materials, such as a paper towel or a T-shirt, may also scratch the disc. If there are any scratches, smudges, or fingerprints on the disc, it may not function properly. Also, do not use or insert any CD/DVD drive cleaners into the PLAYSTATION 3 as doing so may cause damage to the system.
  • Try a different disc
    • Try playing different Blu-ray Discs, DVDs, or CDs on the PLAYSTATION 3 console to see if the problem exists across multiple discs.
  • Try a different PLAYSTATION®3
    • To determine if the problem is with the disc itself, try playing the disc on a different PLAYSTATION®3 system, (or a PlayStation®2 computer entertainment system, PS one™ console, or a standalone CD/DVD player, if applicable).
  • Confirm that you are not using any game modification devices
    • Unlicensed devices such as game modification devices can interfere with the proper function of the software. We do not recommend the use of any game modification devices or unlicensed products.
    • Note: Sony Computer Entertainment America (SCEA) recommends only using products that are licensed for use with PlayStation� products. If the product you are using is neither made by, nor licensed by, SCEA for use on the PS3 system, we recommend you discontinue the use of that product. Please keep in mind products that fail to meet or exceed SCEA's strict quality standards can cause damage to the PS3 system immediately, or with prolonged use. SCEA is not responsible for damages caused by untested, unlicensed products, and any remaining Limited SonyWarranty on the product will be considered void. It is the responsibility of the company that manufactured the unlicensed product to accommodate you, should their product cause damage to an SCEA product.
  • Turn off the BD 1080p 24Hz Output(HDMI) option
    • f the Blu-ray Disc� does not support 1080p 24Hz video mode, the video output may not display properly. Go to [BD 1080p 24Hz Output(HDMI)] under ps3 - icn_settings.gif Settings icon (Settings) > [BD/DVD Settings] and select "Off".
  • Confirm that the disc you want to play is supported by the PS3™ system
    • View what disc media is supported by the PS3 system.
    • Macrovision Information (for DVD copyright protection)
      • If the PLAYSTATION 3 is connected to the television through a VCR, you may not be able to view DVD movies. This is because of the copyright protection coding that has been programmed into the discs by the DVD manufacturers. If the PS3 system is installed directly to a VCR or TV/VCR combo, please try connecting the PS3 system directly to the TV's video/audio inputs for DVD movie playback.
    • HDCP Compliancy (for Blu-ray Disc with video content)
      • If using HDMI cables, confirm whether the disc you are trying to play has High-Bandwidth Digital Content Protection (HDCP) built in. If so, confirm that the TV or display you are using is also HDCP compliant. Copyright-protected Blu-ray video discs can only be output at 1080p using an HDMI cable connected to a device that is compatible with the HDCP standard.
    • Advanced Access Content System (AACS) for Blu-ray Disc content
      • Blu-ray Disc uses the Advanced Access Content System (AACS) for audio/video content protection. If the Blu-ray Disc does not play, you may need to update your PLAYSTATION 3 to the latest system software to ensure the latest AACS keys have been updated.
      • To learn more about AACS, visit our Consumer Alerts page on AACS.

If the PLAYSTATION 3 does not recognize the disc: Back to top
  • Remove the disc and reinsert it.
  • If the disc has a label, insert it with the label side up.
  • Check whether the disc is scratched or dirty. If dirty, wipe it gently with a soft cloth.
  • Make sure the disc has not been exposed to high temperatures, high humidity or direct sunlight. When discs will not be used for an extended period of time, store them in their cases. Stacking uncased discs or storing them at an angle can cause them to warp.
  • DVD-R/DVD-RW/DVD+R/DVD+RW discs that have not been finalized cannot be played.
  • When outputting DVD content or PLAYSTATION 3 format software in SD resolution, only discs recorded in the NTSC standard can be played.
If that does not work here is Sonys Costomer Service Number
1-800-345-7669 (SONY)
Mon - Sat 6:00AM - 8:00PM PST
Sun 7:00AM - 6:30PM PST

Good Luck,
-Rel

Posted on May 30, 2008

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1 Answer

Ps3 wont read games or dvds what should i do?


I HOPE EVERYONE READS THIS AS IT'S LIKELY A (FREE) SOLUTION TO YOUR WOES.

My ps3 recently conked out on me and the local game store (and the internet) told me it was a broken laser.

I told them that I couldn't play video games, not even ps2 games. They still said it was a broken laser.

When I found out it would be 140 bucks to have it replaced and installed I decided to just download some demos.

HERE'S WHERE IT GETS INTERESTING.

I went on the playstation network (psn) and downloaded a game demo, installed it, and played it. When I quit out of the demo, the laser was reading and I could play games!

When I turned off the system and tried again the next day, again it didn't work.

I followed the same process. Went into a downloaded game, this time quit right after the demo loaded, and sure enough, the laser was working again!

Every time I quit a game I have to follow this process, but every time it works, too.

So again:

1. download and install a psn game or game demo
2. put the disc of the game you want to play
3. load the psn game or demo as if you were going to play it
4. quit the demo as soon as you get to the start menu of it
5. go and play the game you wanted to, sucka, cause it works now!!!

I hope this works for you, and if it does, spread the word!

Feb 25, 2010 | Sony Playstation 3 (PS3) Console

Tip

TO FIX PS3'S THAT AREN'T READING DISC'S


Hi FixYa community,

I thought I should pass thing tip along, seeing as how so many people are having trouble.

It is a solution for PS3 fat models (the old ones). If your PS3 has suddenly stopped reading disc's it might not be the laser, it could just be a type of data corruption, but there is a way around it.

Go onto the PlayStation Network and download any game demo. Install the demo. Insert the game you want to play. Now go into the demo game that you downloaded and installed as if you were going to play it. As soon as it loads, quit out of the demo and go back to the main menu of your PS3; the game you wanted to play should now be available. ENJOY!

If this tip doesn't work then sorry, it is your blu-ray laser, however, it has worked for myself and one other that I know of. Hope it works for you too!

on Mar 27, 2010 | Video Game Consoles & Games

1 Answer

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Please check the region code on the BD or DVD. It should match the region code set in the system. Otherwise the disc will not play

Nov 28, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

My ps3 wont read anything


Try eBay.
http://cgi.ebay.com/PS3-KES-400AAA-Blu-Ray-Laser-Lens-KEM-400AAA-KES-400A_W0QQitemZ250518974213QQcmdZViewItemQQptZLH_DefaultDomain_0?hash=item3a54182f05

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1 Answer

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I HOPE EVERYONE READS THIS AS IT'S LIKELY A (FREE) SOLUTION TO YOUR WOES.

My ps3 recently conked out on me and the local game store (and the internet) told me it was a broken laser.

I told them that I couldn't play video games, not even ps2 games, but that dvd's could still be watched (check to see if you can do this). They still said it was a broken laser.

When I found out it would be 140 bucks to have it replaced and installed I decided to just download some demos.

HERE'S WHERE IT GETS INTERESTING.

I went on the playstation network (psn) and downloaded a game demo, installed it, and played it. When I quit out of the demo, the laser was reading and I could play games!

When I turned off the system and tried again the next day, again it didn't work.

I followed the same process. Went into a downloaded game, this time quit right after the demo loaded, and sure enough, the laser was working again!

Every time I quit a game I have to follow this process, but every time it works, too.

So again:

1. download and install a psn game or game demo
2. put in the disc of the game you want to play
3. load the psn game or demo as if you were going to play it
4. quit the demo as soon as you get to the start menu of it
5. go and play the game you wanted to, sucka, cause it works now!!!

I hope this works for you, and if it does, spread the word!

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then the device will reads
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you damaged the eye with compressed air,dont use it on lazer eyes

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Its a problem for the PS3 known as the SoD. It means you cant read any discs now. You can play demos and stuff stored on ur PS3 thpugh. If its under warranty, sony WILL fix it for ya.  
If not, be ready to shell out 125$

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4 Answers

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Can you be any more specific? is this a problem with one disk, one type of disk or all disks? What is the exact error you are getting? Are you trying to play a game, play a film, play an audio CD or are you using your PS3 as a Linux computer and trying to open a data disk? have you tried more than one disk? Without specifics there's just no way to guess what the problem is.

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