Question about Office Equipment & Supplies
I called epson, and if you tell them you bought genuine epson ink recently at let's say a Best Buy, they will send you a new set of inks for free. if this doesn't fix your problem (as was in my case) their next step is to send you a new unit. THE IMPORTANT PART HERE IS YOU NEED TO TELL THEM YOU PURCHASED THE PRINTER IN THE PAST 12 MONTHS. GIVE AN EXACT DATE. they will then send you a new unit with a box with postage paid for your old unit. drop the broke unit off at any fedex. only downside is that they place a $180 hold on a credit account until they receive the defective unit back. in my opinion this is a small inconvenience considering you get a new unit, and if done my way, a set of new genuine inks. hope this helps.
Posted on Jul 29, 2008
Turn off the printer and then turn it back on again. If the little orange light comes on, this on your make will be above the B button, press the reset button until it goes off. If that does not work take the cartridge out and put it back in and then repeat. get more information and help from here
Posted on Aug 30, 2010
If you are using a remanufactured printer cartridge, possibly your cartridge is with a malfunction on it´s circuit. Replace that cartridge.
Posted on Apr 18, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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Install your cloned ink cartridge into the Epson printer.
Go to "Start > Control Panel" on your computer.
Double-click on "Printer."
Right-click on the icon of your Epson printer and choose "Printer Preferences" at the bottom of the dialog box.
Click on the tab entitled "Speed and Progress" and see the Epson printer monitor box.
Check off the box that says "Disable Epson Status Monitor" to turn off the ink monitor.
Click "Save" and close the windows. Your cloned ink cartridges should now work.
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