Question about Dell Wireless Keyboard Optical Mouse w0147

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I have a Dell Vostro and the wireless mouse justed stopped working. The funny thing is my Mom has the same computer and she called me to tell me hers wasn't working and that's how I found out niether was mine !?

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One of two things, the wireless trasmitter boxes could be faulty or they have been zapped with rf from a radio transmitter, { Iam a ham and have zapped mine when transmitting, }just unplug the mouse usb lead then plug in and it should restart working

Posted on Jul 07, 2010

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Posted on Jan 02, 2017

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harder way... update ALL LAN and network/internet related drivers, then disable them. then re-enable them, then restart computer.
if none of these works you do have a hardware issue cuz thats covers all the soft ware issues possible except maybe a virus, but u did a clean install so.... probly not you can get to the drivers from computer management

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My dell wireless keyboard just stopped working. I


if your mouse is working. it would be the keyboard it self.. cause dell has bout wireless mouse and keyboard.. do you have warrenty on your system.. dell can replace the keyboard for free..

Dec 30, 2009 | Dell Wireless Keyboard Optical Mouse w0147

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1 Answer

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the very first thing what u have to do is uninstall and reinstall the driver for the wireless mouse and then restart the computer and still if it doesnt work try it with some other computer which has xp sp3 and it it works with the other computer have the same windows os then uninstall and reinstall the wireless driver also,and if it doesnt work with the other computer also then replace the wireless mouse.but before that always check ur wireless connection with the wireles mouse and also check the lights on the mouse..and what u can do is call up dell and tell thatm to replace it for u or for complete solution u can call up cyyberdefender.com for premium tech support.......take care ...

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Press the connect button on the reciever and then the connect button under the mouse for the computer to recognise it again.

Hope this helps

Nov 01, 2008 | Dell Wireless Keyboard Optical Mouse w0147

2 Answers

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My Dell wireless keyboard doesn't work. I replaced the batteries in it and pressed the green button on the back of it then the button on the wireless thing plugged into the computer. That light blinks for a few seconds then stops but the keyboard still doesn't work. My wireless mouse works fine.

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