Question about GE PSC25NGS Side by Side Refrigerator

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Doesn't keep the cool consistently. temp will shoot up randomly every couple of days on both freezer and refridge sides. will find the freezer with all the ice thawed and refrozen down the length of the interior. tech says the computer needs to be replaced but our model doesn't take the same computer as 95% of all other models. Have a friend who is a computer genius, can't the computer be repaired instead of replaced?

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 2 Answers

SOURCE: GE Side by Side stopped cooling

This sounds like the defrost heater is bad or dead. The refrigerator will not cool because frost is building up on the evaporator coils in the freezer section and the fan can no longer push air past the coils. You will find that the freezer will build up with frost.
If you are brave enough, remove the cover in the freezer and you will see the coils are completely covered with frost (ICE). At this point with the refrigerator unplugged ( remove food). get a hair dryer or heat gun and melt all the frost. You will notice a heating element ( looks like a tubed light) -element will looked burnt out.
Replacing it at this point is easy. Before you start though, try to get the manual for your system and call around for a local appliance parts store to see if the part is readily available.

Posted on Dec 22, 2007

docjohn174
  • 943 Answers

SOURCE: Freezer frozen solid freezer cool fridge not

HI look for this part in the freezer. its the most common one to fail.replace it

Posted on Oct 14, 2008

  • 54 Answers

SOURCE: My GE Profile PSS26MSTSS is not keeping food cold.

You need a new defrost heater

Posted on Jan 04, 2009

jumptrout51
  • 3361 Answers

SOURCE: GE Side by Side (3 yrs Old): Freezer iced up, refrig not cooling

Most GE defrost problems are bad defrost thermostat and defrost heater.
It requies removing the back wall panel on the inside of the freezer to access the parts.

Posted on Mar 17, 2009

aasc
  • 1606 Answers

SOURCE: my ge side by side model gss25jfmc ww will start

I can tell you how to find the problem , but , it is a little work .
Pull the refrig out and remove the 8 " x 10 " panel . Behind this panel , is the main control board . Unplug the refrig . Remove the BLUE plug from the board , with 3 larger wires going to it . Looking at the blue plug , the sequence will be wire1,wire2,space,wire3 . Get a short piece of insulated wire , and strip about 1/4 inch from each end . Insert 1 end into wire2 , and the other into wire3 . Plug the refrig back in . After about 3 min , look in the freezer , at the bottom , behind the crisper , look for a red glow . If no red glow , unplug the refrig , and reassemble the plug and cover . This no glow , indicates a shorted defrost heater WR51X10055 . It is also advisable to replace the defrost thermostat ( pt. number WR50X10068 ) when replacing the heater . To access these parts , you will have to remove the inside rear wall of the freezer . The heater , is at the bottom of the coils , held on with 2 screws , and the thermostat , is the 1 " cylinder , with a blue and pink wire going to it , clipped on the top left of the coils .
If you do get a red glow , then the # 4 thermistor is bad . This tells the main control board , the temp of the coils , if they need defrosted , when they are thru defrosting . This thermistor is the 1 " long , torpedo looking piece , clipped on the top left of the coils , with 2 white wires going to it . Part number WR55X10025 . It would be advisable to also replace the # 5 thermistor , located at the bottom of the freezer , slightly in front of the drain , also with 2 white wires going to it , slid into a housing . This thermistor , is the freezer thermistor , which tells the control board , the freezer temp , and , when to cycle off due to temp satisfied .

Posted on Jan 02, 2010

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